THE MAGAZINE OF THE ISSUE 18 £7.50 LEAGUE MANAGERS ASSOCIATION INSPIRED CHRIS HUGHTON ON HIS LEARNING JOURNEY SPONSORED BY You won’t see this ad anywhere else. And there’s a reason for that. The Mercedes-Benz VIP scheme is open to very few people but you could be one of them. This isn’t just an ad you won’t find anywhere else; it’s an offer you won’t find anywhere else either. To discover more or to accept our invitation to become a VIP, simply contact our VIP Executive, Andrea Carnell, on 01908 301759. A Daimler Brand Official government fuel consumption figures in mpg (litres per 100km) for the Mercedes-Benz range: urban 13.0(21.7)- 68.9(4 .1 ), extra urban 23.9(11.8)-85.6(3.3), combined 19.8(14.3)-74.3(3.8). CO2 emissions 334-98 g/km. Official EU-regulated test data are provided for comparison purposes and actual performance will depend on driving style, road conditions and other non-technical factors. Model featured is a E 63 AMG S Saloon at £84,090.00 (on-the-road price includes VAT, delivery, 12 months’ Road Fund Licence, number plates, first registration fee and fuel). Some combinations of features/options may not be available. Please contact your Mercedes-Benz Retailer for availability. To check qualifying eligibility call the Mercedes-Benz VIP Team on 01908 301759. Terms and conditions apply. Price correct at time of going to print 11/13. Path: D.I Checked Reader Checked Production:Clients:Mercedes- MER:649672:Artworks and Linked files:Studio:649672-2_MER_LMA_Manager_0811.indd Date: 30.10.13 PRE Operator: Boomer PRESS 1 Trim: 255x185mm Bleed: 3mm PM Checked T +44 (0)20 7863 9400 F +44 (0)20 7863 9500 [email protected] WELCOME FROM THE Are leaders born or bred? There will always be debate over whether leadership is a natural ability or something that can be learned. But what is without question is that any leader or manager, natural or not, can be nurtured. A whole range of skills, from mental strength, communication and empathy to discipline and planning, must be acquired and honed to become a successful leader, and it's a development journey that never ends. How are these abilities nurtured? Self-help books, training courses, qualifications and lots and lots of practice. But perhaps most important is influence. Ask almost any manager about their development journey and they will start reeling off names. Who has inspired and enthused them over the years; who they turn to for a different perspective; who has taught them the most GREAT LEADERS LIKE NELSON valuable lessons. And they will speak about how they, MANDELA DO THINGS THEIR in turn, try to pass on their knowledge to others. OWN WAY, BUT THEY ALSO How we shape up as people and professionals LEARN FROM THE MISTAKES is affected massively by the people around us, and AND SUCCESSES OF OTHERS. by how receptive we are to their influence. In our PAGE 28 cover story (page 12), Norwich City manager Chris Hughton talks about his unusually long period of preparation for management, saying, “I worked under example, in our Perspectives feature on page 22, we six managers as first-team coach at Spurs, so there was ask professionals from a range of backgrounds how a always something new to learn and experience. It was manager can best deal with pressure and harness it for exciting to see what each new manager would be like, a better performance. how he would involve me and what I would learn.” As we enter the new year and each match Working with so many experienced professionals becomes more critical, managers should take note. meant Hughton could build up his knowledge while “Ultimately, pressure always comes from within, establishing a leadership style and football philosophy but that's not a fault it's a positive, because it's that that fit comfortably with his own personality. Simon pressure that pushes you to achieve more,” says Grayson (page 32) also sought inspiration from a Michelin-star-chef Tom Kerridge. And, in the words host of people during his early career, not only past of former Portsmouth, Blackpool and Blackburn managers such as Martin O’Neill and Brian Little, but manager Michael Appleton, “So long as it doesn't tip his parents and brother, cricketer Paul Grayson. over and make you too excitable, pressure can bring In the Manager, our aim is to share the inspiration out an inner strength and help you to realise that you and experience of fellow managers in order to can not only face, but embrace new challenges.” nurture your leadership and management skills. For As always, let us know your thoughts. The League Managers Association, St George's Park, Editor Alice Hoey [email protected] National Football Centre, Newborough Road, Editor for LMA Sue McKellar [email protected] Needwood, Burton upon Trent, DE13 9PD Editorial contributors Matthew Amos, Terry Bowles, Simon Cleaves The views and opinions expressed by contributors are their own Publisher Jim Souter [email protected] and are not necessarily those of the League Managers Association, Art director Sam Bowles [email protected] its members, officers or employees. Reproduction in whole or Photography Action Images unless stated in part without written permission is strictly prohibited. Head of business development Tim Munton [email protected] www.leaguemanagers.com Partnerships and events manager Alex Smith [email protected] 1 FROM THE POST ROOM TO THE BOARD ROOM, EVERYONE THINKS THEY CAN BE THE MANAGER OUT NOW ‘peerless insights’ – Observer ‘a trove of interesting material’ – Independent on Sunday Book of the Week ‘its depth of shared knowledge is huge’ – FourFourTwo The biggest names in football management reveal the secrets to successful leadership and surviving under pressure Available in hardback, ebook and audiobook www.themanager2013.com | TheManager2013 | @TheManager2013 Published with the support of the LMA, Barclays and Deloitte welcome FROM THE chief executive The festive season is upon us and, for processes, set realistic targets for managers development, I am also proud to most people, it's a time for winding down and coaches and then take responsibility announce that, in partnership with the and recharging the batteries. For football to manage expectations, both within their University of Liverpool, the LMA will be managers though, it's arguably the busiest clubs and among the supporters. inaugurating a new Diploma in Football time of the year, with games coming thick On behalf of everyone at the LMA, I Management in 2014. There is no doubt and fast. Teams can suddenly rise or fall would like to congratulate our President, this qualification will play an integral in the league standings, which with the Roy Hodgson, on guiding England to role in enhancing the learning process pressure to achieve short-term success qualification for the World Cup Finals for aspiring coaches and managers. We often leads to managers losing their jobs. in Brazil. It was interesting to hear that have recently launched a series of So much for the 'season of goodwill'. he marked the occasion as his ‘proudest masterclasses providing insight from For the good of the game, all moment’ in a highly successful managerial Howard Wilkinson, Walter Smith, Martin stakeholders need to take a more career that began in 1976. I wish him Bain, Alex McLeish, Simon Grayson, pragmatic approach by looking to the and the team all the very best in their Sean Dyche and Aidy Boothroyd, where medium term. This is, of course, easier preparations for next summer. over 80 current and aspiring managers said than done. However, in recent St George’s Park recently celebrated attended the sessions. months, by various means, the game its first birthday and our relocation there As 2013 draws to a close, I would like has been setting aspirations around the has already helped us improve how we to end by once again thanking the LMA development of English football. deliver services to members. The LMA members for their unstinting support The LMA believes that, in order to is extremely proud to be based at St across all of our activities this year. It is give coach education and development George’s Park and to have a direct impact absolutely fundamental to the success of programmes a chance to prove their worth, on the future of English football. our association. I wish everyone a fruitful owners must examine their recruitment Staying with the theme of and prosperous 2014. England manager and LMA president Roy Hodgson celebrates with Gary Neville and the rest of his coaching staff as the national team secures FIFA World Cup qualification. 3 CONTENTS LEADERSHIP & MANAGEMENT 18 Behind every great manager What does it take to be an effective second- in-command and how do you get the most from the role? With Ray Lewington. Perspectives: Pressure Chef Tom Kerridge and Michael Appleton are among those who tell us how they 22 harness pressure to perform better. 28 32 Learning from the greats In profile: Who do top executives Simon Grayson aspire to and why? Tony Pulis The Preston North and James Gairdner share End boss on creating their thoughts. new history and the people who shaped him as a man and manager. 38 LMA leadership Team spirit - what is it and how do you engender it? 40 HEALTH & HAPPINESS Elite Performance: 48 Guy Richardson, British Help, my brain is full! and Irish Lions Dealing with distraction Meticulous planning and and data overload. empowering management. 4 CONTENTS 12Cover feature: Chris Hughton THE INSPIRATION AND INFLUENCE BEHIND ONE OF THE GAME'S MOST POPULAR MANAGERS.