Launch Product Marketing Bulletin – PMB-10071 Rev B Date: 10/23/2018 Contact: David Chu TC70X, Al Henneborn MC3300, Alexander Krutzke VC80x, David Snook TC51 Business Segment: EMC DCS SPG Service Other Telephone & E-Mail: [email protected] 631-213-3141 [email protected] 631-738-3962 [email protected] 905-812-6347 [email protected] 631-738-3018 Urgency Level Notice applies to regions: Government: Published for: Federal Associates General North America EMEA North America Partners Information Latin America Asia Pacific State & Local Distributors TC51, TC70x, MC3300, VC80x: Announcing Oreo Operating System (OS) Description: Software Release and Future Product Line Shipments with Oreo PMB-10071 Rev B: Announcing TC51, TC70x, MC3300, and VC80x Reason for Android Oreo Software Release (Android 8.1) and Planned Product Change: Shipments 1. Introduction In November 2016, Zebra introduced the TC51 Touch Computer, and since then, the product has achieved record-setting sales results and wide customer adoption in all regions. In July 2017, the TC51-HC product line was launched, targeted at the Healthcare market. In February 2017, Zebra introduced the TC70x mobile computer, an extension of the very successful TC70 touch computer. The TC7x product families represent our premium offerings in the rugged handheld / EDA market. In December 2017, Zebra introduced the MC3300 product family. The MC3300 is the 4th generation of the highly successful MC3000 portfolio that offers familiarity of the MC3200, but with new features that deliver value for customers and workers alike. The VC80x was released in December 2017 as Zebra’s first Android based Vehicle computer. The VC80x Vehicle Computer completes Zebra’s offering of rugged Android devices. With its compact design it is easy to install on forklifts, clamp trucks, yard mules and cranes and is built to operate in the toughest indoor and outdoor environments. This bulletin announces the availability of Android 8.1.2 Oreo software for the TC51/TC51-HC, TC70x, MC3300 and VC80x product lines (all models, independent of memory/GMS/AOSP versions) via download on Zebra's Support Site in November 2018. Zebra plans to begin shipping these product lines with the Android Oreo Operating System at the end of Q1 2019. Template #: TMP-12508-54 rev. M Zebra Technologies Confidential Restricted Page 1 of 6 [PMB-10071 REV B AGLEC-03349 ] The Android Oreo release BSP 02-13-15.00-OG-U01 will have full feature parity with the last Android Nougat release as well as LifeGuard patches. For a full list of the changes and more detailed information, please see the release notes on the respective Zebra support sites: TC51 TC51-HC TC70x MC3300 VC80x For more details on the key differences between Android Oreo and Nougat, refer to the FAQ’s in section 9 of this bulletin. All afore-mentioned products that ship with this new Android Oreo BSP 02-13-15.00-OG-U01 release will have Android “O” identifier added to the shipping label: This Android O label identifier for factory shipped terminals will help our partners to distinguish Android Operating System inventory should they have a mix of devices with earlier Android operating systems. There are no new device part numbers (SKUs) planned on the TC51, TC70x, MC3300 and VC80x products with the introduction of this Android Oreo Operating System. All existing SKUs remain in effect. There are also no List Price changes for Android Oreo Operating System integration on any of these product lines. 2. Configurations Available for Booking Not Applicable – this bulletin addresses OS version changes. All existing SKUs remain in effect. 3. Country Release Schedule Not Applicable – this bulletin addresses OS version changes. Country certifications are not affected. Template #: TMP-12508-54 rev. M Zebra Technologies Confidential Restricted Page 2 of 6 [PMB-10071 REV B AGLEC-03349 ] 4. Reference Material on the Web Product information and marketing specification sheets will be available on Partner Gateway. Marketing assets for these product lines include: • Specification Sheet • Battle Card (internal only) • Top 5 Reasons to Sell (internal only) • Series Top 5 Reasons to Buy (internal only) • Customer-facing Presentation • Product Descriptions (internal only) • Accessory Brochure For Zebra associates, product information will be available on The SOURCE. • Software Support: http://www.zebra.com/support • Graphics Library: For product photography, visit Zebra’s Media Library. 5. LifeGuardTM for AndroidTM Recently Zebra introduced LifeGuardTM for AndroidTM representing an Operating System security support model for select Zebra Android products covered by a Zebra OneCare active contract. (Read about LifeGuard as part of our Mobility DNA Solution). The TC5x, TC7x, MC3300 and VC80x product families are covered under LifeGuard and include the following support: 1) Extended Security Service Life - customers receive security updates for 2 years after Zebra’s Device End-of-Sale (EOS). This is well beyond the security support provided by Google. Extended security support significantly lowers customer Total Cost of Ownership (TCO) by enabling devices to stay in service for a longer period of time. 2) Timely, Periodic Security Updates – customers receive security updates as frequently as monthly or quarterly (depending on the platform lifecycle). Having the latest updates on a regular cadence enhances portfolio security while making update logistics more manageable. 3) Security Support Through OS transitions - when Zebra releases a new Android OS, quarterly LifeGuard updates for the older OS continues for a period of 12 months. Referred to as an OS Transition Period (OTP), this maintains the security of the customer portfolio during the transition to a new OS release. 4) Purchasable One-Year Extensions - Items 1-3 are available at no charge to customers under Zebra OneCare. Should customers wish to extend either the OS Transition Period (OTP) or the overall Security Service Life, Zebra makes available for purchase 1 year security support extensions. These extensions are available to Zebra OneCare customers, and must be purchased at least 90 days prior to the customer OneCare end date. For more Information, refer to the Extended Service request form here. Template #: TMP-12508-54 rev. M Zebra Technologies Confidential Restricted Page 3 of 6 [PMB-10071 REV B AGLEC-03349 ] For more information about LifeGuard, please click here. Note: Android Oreo BSP 02-13-15.00-OG-U01 LifeGuard updates will start in December 2018. 6. Zebra Services There are no changes to any of the existing TC5x, TC7x, MC3300 and VC80x Services offerings. 7. Software Support and Entitlement Process As of April 11, 2016 under the consolidated Zebra warranty (www.zebra.com/warranty) customers will be entitled to access latest software releases and receive telephone and e-mail technical support for hardware or software issue diagnosis for 90 days from end user purchase date or if their products are covered under a Zebra Services Agreement, unless otherwise stated by Zebra in the Product warranty exceptions list. Requests to download software releases are completed by submitting the “Request Download” form on Support Central or by calling the Zebra Global Services support center. The information will be routed directly to a dedicated team that will quickly validate customer entitlement. Customers will then receive an e-mail containing instructions on how to download the appropriate software. Customers who wish to purchase a Zebra Support Contract can do so through the normal channels that they currently use to purchase Zebra products and services. For more information: • Zebra employees: please visit the Zebra Services Marketing Software Support home page • Partners: please visit the Services tab on the Product & Services Central page of the Partner Gateway 8. Other Information PLEASE REFER TO THE LINKS BELOW FOR THE MOST UP TO DATE PRODUCT INFORMATION AND PRODUCT OPTIONS. INFORMATION SUCH AS GLOBAL (REGION SPECIFIC) PRICING, PRODUCT AVAILABILITY, AND PRODUCT ACCESS CODES ARE AVAILABLE. ZEBRA ASSOCIATES SIGN INTO THE EMPLOYEE PORTAL USING YOUR COREID/USER NAME AND PASSWORD. ZEBRA PARTNERS/DISTRIBUTORS SIGN INTO PARTNERGATEWAY. THE SOLUTION BUILDER LINK WILL BE UNDER “CONNECTING TOOLS”. Zebra Associates: Click Here Zebra Partners/Distributors: Click Here Template #: TMP-12508-54 rev. M Zebra Technologies Confidential Restricted Page 4 of 6 [PMB-10071 REV B AGLEC-03349 ] 9. Frequently Asked Questions Q. What are the major feature enhancements in Android Oreo vs. Nougat? A. Here are the some of the changes in O compared to N that were implemented by Google. Please visit https://developer.android.com/about/versions/oreo/ for further information. a. Redesigned Settings and File Manager b. Battery-Saving Background Restrictions c. Picture-in-Picture Mode d. Whitelisting – allowing “end-customer defined” specific directory of privileged applications e. Color-coded Notifications Q. Is there a way that a customer can identify on the shipping box that Android O is installed on a TC51/TC51-HC, TC70x, MC3300 or VC80x? A. Yes. On the shipping label there will be an identifier next to the part number as follows: Q. When will LifeGuard security updates start for Oreo BSP 02-13-15.00-OG-U01? A. LifeGuard updates will start in December 2018. Q. When a TC51/TC51-HC, TC70x, MC3300, VC80x device is returned to Service for repair after the Android Oreo begins shipping from the factory, which BSP will be loaded onto the device at the Service