1 WELCOME The City Lodge Hotel Group has established an outstanding reputation since its inception in 1985. BBBEE Contributor: Level 4 1 OVERVIEW All the hotels in the group have been custom-designed and built and provide quality, affordable accommodation ensuring the comfort and well-being of all guests. Whether you choose the elegant first class sophistication of the Fairview Hotel or Courtyard Hotels; the smart alternative which the business class City Lodge Hotels offer; the value-for-money Town Lodges; or the incredibly affordable Road Lodges, you can be assured of enjoying high quality accommodation and a home- away-from-home experience for the duration of your stay. Each of our hotel brands offers the service and comfort levels one would expect in that brand category, carefully selected with guests’ needs and budgets in mind. Reservations can be made for the Fairview Hotel and for any Courtyard Hotel, City Lodge Hotel, Town Lodge or Road Lodge simply by telephoning the hotel nearest to you, or online. www.clhg.com 2 WEBSITE www.clhg.com The City Lodge Hotel Group website enables you to: • Browse all the hotels available to you. • Check out any specials that are on offer. • Confirm all facilities and features of the hotels. • Receive fantastic internet rates. • Make real-time reservations online for the Fairview Hotel, Courtyard Hotels, City Lodge Hotels, Town Lodges and Road Lodges. CONTENTS Welcome 1 Overview 2 Website 3 Our reservation promise 6 Online Incentive Programmes - 8 The Corporate Club, CLHG Rewards Eastern Cape 11 Courtyard Hotel Port Elizabeth Port Elizabeth 12 City Lodge Hotel Port Elizabeth Port Elizabeth 13 Town Lodge Port Elizabeth Port Elizabeth 14 Road Lodges East London East London 17 Port Elizabeth Port Elizabeth 15 Port Elizabeth Airport Port Elizabeth 16 Free State 19 City Lodge Hotel Bloemfontein Bloemfontein 20 Road Lodge Bloemfontein Airport Bloemfontein 21 Gauteng 23 Courtyard Hotels Arcadia Pretoria 46 Eastgate Johannesburg 24 Rosebank Johannesburg 32 Sandton Johannesburg 33 City Lodge Hotels Johannesburg Airport – Barbara Road Johannesburg 26 Fourways Johannesburg 30 Hatfield Pretoria 47 Lynnwood Pretoria 48 Newtown Johannesburg 31 OR Tambo International Airport Johannesburg 25 Bryanston Johannesburg 34 Sandton, Katherine Street Johannesburg 35 Sandton, Morningside Johannesburg 36 Waterfall City, Midrand Johannesburg 38 Town Lodges Johannesburg Airport Johannesburg 27 Menlo Park Pretoria 49 Midrand Johannesburg 39 Roodepoort Johannesburg 40 Sandton, Grayston Drive Johannesburg 37 Road Lodges Johannesburg Airport Johannesburg 28 Carnival City Johannesburg 41 Centurion Pretoria 50 Germiston Lake Johannesburg 42 Isando Johannesburg 29 4 CONTENTS Randburg Johannesburg 43 Rivonia Johannesburg 44 Southgate Johannesburg 45 KwaZulu-Natal 51 City Lodge Hotels Durban Durban 52 Umhlanga Ridge Durban 54 Road Lodges Durban Durban 53 Pietermaritzburg PMB 56 Richards Bay Richards Bay 57 Umhlanga Ridge Durban 55 Limpopo 59 Town Lodge Polokwane Polokwane 60 Mpumalanga 61 Town Lodge Mbombela Mbombela 62 Road Lodge Mbombela Mbombela 63 North West 65 Road Lodges Potchefstroom Potchefstroom 66 Rustenburg Rustenburg 67 Northern Cape 69 Road Lodge Kimberley Kimberley 70 Western Cape 71 City Lodge Hotels GrandWest Cape Town 72 Pinelands Cape Town 73 V&A Waterfront Cape Town 74 Town Lodges Bellville Cape Town 75 George George 78 Road Lodges Cape Town Airport Cape Town 76 N1 City Cape Town 77 African Hotels 79 Fairview Hotel Nairobi 81 City Lodge Hotel Two Rivers Nairobi 82 Dar es Salaam 85 Town Lodges Upper Hill Nairobi 83 Gaborone 80 Windhoek 84 New Hotels 86 Social responsibility 87 Social Networking 89 Specials – Bid2stay, Team Scheme 90 Spouse on the House Index of Hotels and on-site facilities 93 Contact Information Back cover 5 OUR RESERVATION PROMISE - SOUTH AFRICA, BOTSWANA, NAMIBIA & TANZANIA We, at the City Lodge Hotel Group give and stand by a promise for every reservation made. We will always hold your reserved room until 4pm on the day of arrival. Should your guest arrive and the reserved room is not vacated by a previous guest, the host hotel will: • Reserve a room at (and pay the difference in the room tariff) and arrange transportation to another equivalent hotel. • Pay for a telephone call to notify your client’s home or office of the change. If you guarantee by paying for one night’s accommodation you will have an “all night guaranteed reservation” and we will keep the room all night, unless you cancel by 4pm on the day of arrival. If the hotel does not have a room available at check-in and you have an “all night guaranteed reservation,” the full cost of the first night’s lodging at an alternative hotel will be paid by the host hotel. Reservation clerks at all Courtyard Hotels, City Lodge Hotels, Town Lodges and Road Lodges in South Africa, Botswana, Namibia and Tanzania are trained to confirm and re-confirm whether a reservation is a “4pm release” or an “all night guaranteed reservation”. If a guarantee is not received, the reservation will be released at 4pm on the day of arrival. 6 OUR RESERVATION PROMISE - KENYA We, at the City Lodge Hotel Group give and stand by a promise for every reservation made. Non-guaranteed bookings We will always hold your reserved room until 24 hours prior to the arrival date. Guaranteed bookings If you guarantee by paying for one night’s accommodation you will have an “all night guaranteed reservation” and we will keep your room all night, unless you cancel 24 hours prior to the arrival date. Should you arrive after our check-in time of 11am and your reserved room is not vacated by a previous guest, an alternative room will be provided. If the hotel does not have a room available at check-in and you have an “all night guaranteed reservation”, the hotel will: • Reserve a room at (and pay the difference in the room tariff ) and arrange transportation to another equivalent hotel. • Pay for a telephone call to notify your home or office of the change. Reservation clerks at the Fairview Hotel, Nairobi and Town Lodge Upper Hill are trained to confirm and re-confirm if the reservation is a “24 hour release” or an “all night guaranteed reservation”. If a guarantee is not received, the reservation will be released 24 hours prior to arrival date. 7 THE CORPORATE CLUB Terms and conditions apply The Corporate Club is an innovative incentive programme for companies that spend more than R75 000 per annum on accommodation. The Corporate Club offers several advantages for corporates on the move: It’s free! • Simply sign up online at www.clhg.com It’s rewarding! • Enjoy exclusive membership rates. • Earn loyalty points every time you book online which accumulate towards free nights. • Both travellers and bookers earn points. It’s quick and convenient! • No membership card is required. • Book at any Courtyard Hotel, City Lodge Hotel, Town Lodge or Road Lodge in South Africa, 24 hours a day, 7 days a week. • Your personal profile is retained so there is no need to fill out a form each time you book. • Instant confirmation is provided on screen, by e-mail and by sms to your SA network number. • Payment methods are tailored to suit your organisation. 8 CLHG REWARDS Terms and conditions apply CLHG Rewards is our online incentive programme. As a member you can look forward to these great benefits: • Getting cheaper rates on the net at the same time as accumulating points towards free nights. • When cancelling or amending redemption bookings, members will not lose points. • Guests’ profiles are recorded and stored, so no lengthy forms will need to be completed with each booking. Joining is completely free and there’s no need for a membership card. All you have to do is register at www.clhg.com and return there every time you book to obtain all the benefits. 9 10 HOTELS AVAILABLE EASTERN CAPE Middelburg N6 N2 Queenstown N10 Tarka Butterworth Cradock Eastern Cape Mountain Zebra National Park Qora Stutterheim Hogsback Bedford Morgans Bay Haga-Haga Somerset East Fort Beaufort Cintsa East Addo Elephant Park King Williams Town East London Kirkwood Paterson Grahamstown Sunland Addo Bathurst Port Alfred Colchester Kenton-on-Sea N2 Port Elizabeth Jeffreys Bay Indian Ocean St Francis Bay PORT ELIZABETH TOWARDS BEA CH R O AD MCALIS LA ROCHE DRIVE TAR MC DONALDS OCEAN DRIVE OCEANARIUM INDIAN OCEAN LODGE ROAD MARINE DRIVE SHARK ROCK PIER THE BOARDWALK CASINO AND ENTERTAINMENT WORLD HOBIE BEACH COURTYARD HOTEL PORT ELIZABETH MAP NOT TO SCALE From the airport Turn right into McAlistair Drive when leaving the airport. Corner Beach and Lodge Roads | SummerstrandContinue | until Port road meets Elizabeth Beach Road (T junction). Turn right into Beach Road. Turn right into Lodge Road and first left. The Courtyard Hotel is on your left hand side. PO Box 32319, Summerstrand, 6019 From the highway CNR LODGE AND BEACH ROAD, Take the M4 (Settlers Way highway). The highwat leads into Beach Road. SUMMERSTRAND, PORT ELIZABETH Follow Beach Road then turn right into Lodge Road and first left. The Courtyard Hotel is on your left hand side. DRIVE SAFELY The Courtyard Hotel Port Elizabeth is situated alongside the Boardwalk Casino and Resort complex, directly opposite the famed Humewood International Beach of the Eastern Cape. The hotel consists of 91 suites and studios some with sea facing views. Situated 8 minutes from the CBD and 10 minutes from Port Elizabeth Airport. 91 Rooms RESERVATIONS Telephone: +27 41 583 4655 Fax: +27 41 583 4664 e-mail: [email protected] Galileo Code: CG 33874 | Amadeus Code: CGPLZ002 Sabre Code: 221088 GPS Co-ordinates: 33°58’49.56”S 25°39’19.10”E 12 PORT ELIZABETH TOWARDS M4 SETTLERS WAY N2 CAPE TOWN N2 GRAHAMSTOWN BEACH ROAD MCALISTAR LA ROCHE DRIVE MC DONALDS OCEAN DRIVE OCEANARIUM 5KM INDIAN OCEAN LODGE ROAD MARINE DRIVE SHARK ROCK PIER THE BOARDWALK CASINO AND ENTERTAINMENT WORLD HOBIE CITY LODGE HOTEL PORT ELIZABETHBEACH MAP NOT TO SCALE From the airport Exit airport; turn right at traffic lights; follow road to T-Junction.