LeeTran – Lee County Transit COMPREHENSIVE OPERATIONS ANALYSIS November 2020 PREPARED BY Table of Contents Introduction ........................................................................................................................... 1-1 Physical Description of Study Area ........................................................................................................ 1-2 Population Characteristics and Trends .................................................................................................. 1-4 Population and Employment Densities .................................................................................................. 1-5 Population Density ............................................................................................................................. 1-5 Employment Density .......................................................................................................................... 1-5 Latent Demand Analysis ......................................................................................................... 2-1 Discretionary Rider Markets .................................................................................................................. 2-1 Traditional Rider Markets ...................................................................................................................... 2-5 Travel Behavior and Commuting Trends................................................................................ 3-1 Commute Choice .................................................................................................................................... 3-1 Commuting Patterns .............................................................................................................................. 3-1 Existing Transit Services ......................................................................................................... 4-1 All-Year Routes ................................................................................................................................... 4-1 LeeTran Seasonal Routes ................................................................................................................... 4-1 Existing Ridership in the Study Area ...................................................................................... 5-1 System/Route Level Operating Characteristics and Performance Statistics ......................... 6-1 Route Profiles ......................................................................................................................... 7-1 Route 5 – Edison Mall / The Forum ................................................................................................... 7-2 Route 10 – Edison Mall / Dunbar ....................................................................................................... 7-3 Route 15 – Rosa Parks / Tice .............................................................................................................. 7-4 Route 20 – Dunbar / Rosa Parks ........................................................................................................ 7-5 Route 30 – Bell Tower Shops / Camelot Isles .................................................................................... 7-6 Route 40 – Cape Transfer Center / Coralwood Mall .......................................................................... 7-7 Route 50 – Airport / Beach Park-and-Ride ......................................................................................... 7-8 Route 60 – San Carlos Park / Gulf Coast Town Center ....................................................................... 7-9 Route 70 – Rosa Parks / Cape Transfer Center ................................................................................ 7-10 Route 80 – Edison Mall / Bell Tower Shops ..................................................................................... 7-11 Route 100 – Rosa Parks / Riverdale ................................................................................................. 7-12 Route 110 – Edison Mall / Lehigh Acres .......................................................................................... 7-13 Route 120 – Edison Mall / Cape Transfer Center ............................................................................. 7-14 Route 130 – Edison Mall / Beach Park-and-Ride ............................................................................. 7-15 Route 140 – Merchants Crossing / Bell Tower Shops ...................................................................... 7-16 LeeTran | Comprehensive Operations Analysis i Route 150 – Bonita Grande / Lovers Key ......................................................................................... 7-17 Route 240 – Coconut Point Mall / Bell Tower Shops ....................................................................... 7-18 Route 400 – Beach Park-and-Ride / Lovers Key ............................................................................... 7-19 Route 515 – Lehigh Acres Circulator ................................................................................................ 7-20 Route 590 – Merchants Crossing / Suncoast ................................................................................... 7-21 Route 595 – Merchants Crossing / Pondella Road .......................................................................... 7-22 Route 600 – Coconut Point / Immokalee Road ............................................................................... 7-23 Blue Trolley (500) - Downtown Fort Myers Trolley ......................................................................... 7-24 Gold Trolley (505) - North Fort Myers Trolley ................................................................................. 7-25 Gap Analysis ........................................................................................................................... 8-1 Gap Analysis Overview ........................................................................................................................... 8-1 System Level Financial Information ....................................................................................... 9-1 Operating Expense per Passenger Mile ................................................................................................. 9-1 Operating Expense per Passenger Trip .................................................................................................. 9-2 Operating Expense per Revenue Hour ................................................................................................... 9-2 Operating Expense per Revenue Mile ................................................................................................... 9-3 Operating Expense per Service Area Capita .......................................................................................... 9-3 Total Maintenance Expense ................................................................................................................... 9-4 Total Operating Expense ........................................................................................................................ 9-5 Fare Structure and Farebox Data ..................................................................................... 10-1 Farebox Recovery Ratio ....................................................................................................................... 10-2 Prior Study Survey Results, Prior Recommendations, and Input Findings ...................... 11-1 Review Committee Suggestions ........................................................................................................... 11-1 Online Public Participation Poll ............................................................................................................ 11-1 Stakeholder Suggestions ...................................................................................................................... 11-1 Public Workshops/Discussion Groups ................................................................................................. 11-2 Bus Operator Interviews ...................................................................................................................... 11-2 On-board Survey .................................................................................................................................. 11-3 Transfer Analysis .............................................................................................................................. 11-3 Transit Needs Assessment ............................................................................................... 12-1 Population Trends and Characteristics ................................................................................................ 12-1 Labor Force and Employment .............................................................................................................. 12-2 Discretionary Markets .......................................................................................................................... 12-2 Transit Dependent Populations ........................................................................................................... 12-2 LeeTran | Comprehensive Operations Analysis ii Gap Analysis ......................................................................................................................................... 12-2 Transit Routing Recommendations .................................................................................