ECR Baltic General Meeting 10th of June 2013 at 12:00 TALLINK HOTEL RIGA ELIZABETES 24 Anti-trust caution and Competition Law Compliance ECR Baltic will not enter into any discussion, activity or conduct that may infringe, on its part or on the part of its members and participants, any applicable competition laws. By way of example, members and participants shall not discuss, communicate or exchange any commercially sensitive information, including non-public information relating to prices, marketing and advertisement strategy, costs and revenues, trading terms and conditions and conditions with third parties, including purchasing strategy, terms of supply, trade programs or distribution strategy. This applies not only to discussion in formal meetings but also to informal discussions before, during or after meetings. Message to new members, participants and/or people taking part for the first time: Please note that taking part in ECR Europe’s and ECR Baltic activities is subject to having read and understood ECR Europe’s EC Competition Law Compliance Program. If you have not done so, please do so now. http://www.ecr-baltic.org/f/docs/clcp.pdf AGENDA (1) : 11:30 – 12:00 Welcome coffee and registration ============= 12:00 – 12:15 Welcome message ECR Baltic 12:15 – 12:45 Supply Chain block started with guest speaker: Jaroslaw Bogusz, Global Account Manager, Nielsen Italy OSA (On Shelf Availability) solution. How to minimize Out of Stocks and increase sales? o Out of Stocks – unresolved issue? o Shoppers reactions on Out of Stocks. Loss of potential sales. o How to measure OSA, improve products availability and sales? o OSA case studies & illustrations 12:45 – 13:00 Introduction to voluntary fair trading initiative in food chain 13:00 – 13:30 ECR Baltic SC working streams (Pallets and RTIs) ============= 13:30 – 14:00 Coffee/Lunch break AGENDA (2) : 13:30 – 14:00 Coffee/Lunch break ============= 14:00 – 14:30 Business Information and Technology (EDI, master data management); Master Data Management Edisoft solution (15 mins) Master Data Management (Baltic data pool pilot with 1WorldSync 15 mins) by Zane Siliņa, RIMI Baltic 14:30 – 15:00 Demand side and people development 15:00 – 15:30 ECR Baltic annual report 2012 (Annual report: GP2012_ECR_English_Latvian.pdf , Audit_report_2012_english.pdf ) and ECR Baltic Board election 15:30 – 16:00 Discussion and Closure Efficient Consumer Response fundamental believe is that manufacturers and retailers can work together for the benefit of consumer! www.ecr-europe.org ECR Baltic members: The space reserved for you to shape our Industry future Together! What ECR is all about? Supply Chain block started with guest speaker: Jaroslaw Bogusz, Global Account Manager, Nielsen Italy OSA (On Shelf Availability) solution. How to minimize Out of Stocks and increase sales? Out of Stocks – unresolved issue? Shoppers reactions on Out of Stocks. Loss of potential sales. How to measure OSA, improve products availability and sales? OSA case studies & illustrations Good practice in B2B relationships • The European Institutions and several Member States raised the existence of problems associated with the food supply chain and agreed that solutions to these problems should be found • The outcomes of the multi-stakeholder dialogue are in the form of a set of principles of good practice and a list of examples of unfair and fair practices in vertical trading relationships. • Framework for the implementation and enforcement of the principles of good practice in vertical relations in the food supply chain. www.kaupmeesteliit.eeSource: www.kaupmeesteliit.ee Objectives of the framework • Integrate the principles in daily business practice • Ensure compliance • Report on compliance Industry Retail Wholesale SMEs & Big companies Source: www.kaupmeesteliit.ee Food supply chain & multistakeholder dialogue • What are we trying to achieve? – Fight unnecessary EU regulation, if not help shape regulation • Key aspects of the initiative: – Voluntary but based on commitments – Company web-based registration – Quick, efficient and cheap dispute resolution options – Encouragement to set up national dialogues – System is governed by EU level dialogue Source: www.kaupmeesteliit.ee ECR Europe and ECR Baltic role in dissemination of fair trade code • Dissemination, 1 of the KPI in 10 for 20 (Nr. of ECR members signed the code), localized trainings and workshops for SMEs. Eurocommerce (retail) and AIM (manufacturers) founders of ECR Europe. • ECR Baltic multi stakeholder platform for issues with unfair practice for traditional associations. Benefits: • Self regulation v unnecessary laws; • Competitive advantage to joined retailers (major retailers in Finland and Portugal signed already); • Protect SMEs • Multinationals join on European level (Nestle, GSK) • More info: http://www.ecr-baltic.org/en/working- groups/european-fair-trading-practice-initiative/ Thank you! Edgars Pentjuss +371 26546645 [email protected] ECR Baltic SC working streams (Pallets and RTIs) 10th of June 2013 at 12:00 TALLINK HOTEL RIGA ELIZABETES 24 Even abbreviation of ECR remain right on the target through the times • Before 2007/2008 the original meaning for Efficient Consumer Response • Through 2007-2012 Efficient Crisis Response • 2013 + the Chinese colleagues offered meaning for reading ECR backwards: Responsible Consumer Enjoyment How does ECR work on supply side? Cutting Costs! Whole Supply Chain Cost Manufacturers part Retailers part Manufacturers part Retailers part ECR win Working collaboratively to remove unnecessary costs! ECR Baltic working streams 2012 - 2013 • Finalize Latvian Pallets and Lithuanian RTI unification working groups; • Master data management and data synchronization working group • Start Score card working group for Baltics to define common KPIs and benchmark companies performance. • Join at least 1 cross National Initiatives working group with ECR Europe Action plan 2014 • SC KPIs, Scorecard group + service, reports (Global Scorecard / National KPIs / Interviews). • Call back Supply Chain Steering Committee and CatMan (demand side) committee, half year meetings. • Other topics with Europe NI Supply Side Emerging Trends Speed Docking Connected Business Information Shared Logistics Demand Forecasting Shrinkage Roadshow Working together Responsibly Logistics Efficiency Sustainable Business Models Research People Development Demand Side Design an ECR Training Course that Develop a Shopper can be run by each NI Marketing Best Practice Develop an accredited ECR training CatMan Benchmark course Survey Welcome to globalscorecard.net EUR Pallets management Tallinn, 2013.05.22 ECR Baltic EUR Pallests assessment working group Manufacturers/Suppliers/Distributors: Retailers: Jurgita Grebliauskiene, Coca-Cola Hellenic Baltic Saulius Reipšleger, Palink Jevgeni Rudkovski, Coca-Cola Hellenic Baltic Marek Aigro, Prisma Egidijus Skarelis, Coca-Cola HBC Lietuva Katrin Sormunen, Prisma Kaspars Davids, Aldaris Edgaras Gedeikis, Rimi Baltic Vaiva Najute, Svyturys-Utenos alus Eduardas Vareikis, Rimi Lietuva Kristo Sussen, Saku Brewery Ltd Vaida Salniene, Maxima Group Paulis Dalbergs, Royal Unibrew Vytautas Ilgevičius, Maxima Group Māris Rodins, Fazer maiznīcas Nerijus Balandis, Kraft Foods Lietuva Evaldas Ciukas, Kraft Foods Lietuva Sergejus Radionovas, Eugesta UAB Andrius Jurgelevičius, Baltic Logistic Solutions Others (Industry Associations & Solution Providers): Edgars Pentjuss, ECR Baltic Marta Górska, CHEP Polska Sp. z o.o. Tatyana Sargsyan, Ramundas Janas Likšo, EPAL National Committee in Baltic States Margus Ärm, Bepco Rita Rozentāle, Schoeller Arca Systems Igoris Kononovas, MPS Lithuania Deliverables: • Common Baltic EUR pallets assessment cards v1.0 • Latvian temporary version with industry association LPUF and LPTA v2.1 • The best solution is a choice: EUR (UIC), EPAL, CHEP, One way pallets Next challanges: • Dissemination of EUR Pallet assesment cards in all Baltics as common tool to assess EUR pallets for exchange (exchange criteria) • EPAL and UIC (EUR) split. Two pallet systems? Are they exchangable 1:1 and of the same quality? Changes in Pallet assessment cards Pallet is a valuable asset, please treat it with proper care! http://www.ecr-baltic.org/en/working- groups/pallets-quality-assessment- working-group/ RETURNABLE – REUSABLE TRANSPORT ITEMS (Dairy crates standardisation and pooling initiative). Tallinn, 2013.05.22 INITIAL VISION RTI UNIFICATION RTI recommendations (standard) Dairy crates Other AGENDA (2) : 13:30 – 14:00 Coffee/Lunch break ============= 14:00 – 14:30 Business Information and Technology (EDI, master data management); Master Data Management Edisoft solution (15 mins) Master Data Management (Baltic data pool pilot with 1WorldSync 15 mins) by Zane Siliņa, RIMI Baltic 14:30 – 15:00 Demand side and people development 15:00 – 15:30 ECR Baltic annual report 2012 (Annual report: GP2012_ECR_English_Latvian.pdf , Audit_report_2012_english.pdf ) and ECR Baltic Board election 15:30 – 16:00 Discussion and Closure EDI (Electronic Data Interchange), Quality Master Data Management and Data Synchronization What is EDI? By definition: ‘Transfer of structured data, by agreed message standards, from one computer application to another, by electronic means, with a minimum of human intervention’ Classic EDI and XML Key learnings from previous EDI meetings • Start using EDI like email or Internet – it’s here! • Quick win if well implemented • Governments (Public sector) in general is very similar to big retailer (GS1 Denmark case: all