Starhub's Service Specific Terms & Conditions Post-Paid Mobile Services

Starhub's Service Specific Terms & Conditions Post-Paid Mobile Services

STARHUB'S SERVICE SPECIFIC TERMS & CONDITIONS POST-PAID MOBILE PLANS, VALUE-ADDED SERVICES AND OTHERS STARHUB'S SERVICE SPECIFIC TERMS & CONDITIONS POST-PAID MOBILE SERVICES TABLE OF CONTENTS SECTION A: POST-PAID MOBILE SERVICES ......................................................................................................................................... 4 1. Basic terms and conditions ...................................................................................................................................................... 4 2. BlackBerry® Plans .................................................................................................................................................................... 12 3. Mobile Data Plans .................................................................................................................................................................... 13 4. Mobile Voice Plans ................................................................................................................................................................... 13 4.1 XS/S/M/L/XL Plans .................................................................................................................................................... 25 4.2 Lite Plan ....................................................................................................................................................................... 26 4.3 HD Voice & HD Voice+ ......................................................................................................................................... 26 4.4 SIM Only Lite/XS/S/M/L/XL Plans ......................................................................................................................... 26 4.5 SurfHub Plan .............................................................................................................................................................. 28 4.6 Unlimited Saturday and Sunday Local Data ....................................................................................................... 29 4.7 Unlimited SMS/MMS ................................................................................................................................................. 30 4.8 Unlimited Local Voice Calls ................................................................................................................................... 30 5. Post-paid Roaming Services ................................................................................................................................................... 30 5.1 DataTravel Unlimited ............................................................................................................................................. 30 5.2 Inflight Connectivity ................................................................................................................................................ 31 5.3 Maritime Connectivity ............................................................................................................................................ 32 5.4 RoamEasy Daily ........................................................................................................................................................ 33 5.5 RoamEasy Monthly Plan ......................................................................................................................................... 34 5.6 DataTravel Asia-Pacific and DataTravel Global ............................................................................................... 35 6. SmartBuddy ............................................................................................................................................................................... 38 7. Value-added Services for Post-paid customers ................................................................................................................ 38 7.1 4G Speed Boost ....................................................................................................................................................... 38 7.1A 5G Non-standalone (NSA) Trial .......................................................................................................................... 39 7.1B 5G Standalone (SA) Trial ....................................................................................................................................... 40 7.2A Amazon Prime membership promotion (3 months on us) ........................................................................... 40 7.2B Amazon Prime membership (30-day free trial) ................................................................................................ 41 1 STARHUB'S SERVICE SPECIFIC TERMS & CONDITIONS POST-PAID MOBILE PLANS, VALUE-ADDED SERVICES AND OTHERS 7.2C Antstream subscription promotion (1 month on us)...................................................................................... 42 7.2D KKBOX Premium Plan Subscription ................................................................................................................... 43 7.2E KKBOX HD Audio Plan Subscription ................................................................................................................. 44 7.2F iQIYI Standard VIP and iQIYI Premium VIP Subscription .............................................................................. 46 7.2 DataShare value-added Service ............................................................................................................................. 47 7.3 DataJump value-added Service .............................................................................................................................. 48 7.4 FREE IDD 018 ............................................................................................................................................................ 50 7.5 HappyTalk ................................................................................................................................................................... 51 7.6 JuniorProtect Basic ................................................................................................................................................... 52 7.7 JuniorProtect Plus ..................................................................................................................................................... 53 7.8 MultiSIM ...................................................................................................................................................................... 55 7.9 Plus 3 ............................................................................................................................................................................ 56 7.10 SharePlus ..................................................................................................................................................................... 56 7.11 NumberShare ............................................................................................................................................................ 58 8. FamilyConnect .......................................................................................................................................................................... 61 SECTION B: CIS AND OTHERS ............................................................................................................................................................... 63 SECTION C: CONNECTING TONES .................................................................................................................................................... 68 SECTION D: DATA-FREE APPS ................................................................................................................................................................ 71 SECTION E: VOICE OVER WIFI ............................................................................................................................................................... 75 SECTION F: JUMPHONE PROGRAMME ................................................................................................................................................ 77 1. SECTIONS 1.1 These are StarHub's Service Specific Terms & Conditions for customers who have subscribed for or who have purchased our post-paid mobile voice, mobile data, roaming Services and/or other mobile value-added Services, promotions or otherwise (collectively, the "Mobile Services") whether under any of our post-paid Mobile Services Plans (each a "Plan") or otherwise. 1.2 These Service Specific Terms & Conditions for post-paid Mobile Services are divided into the following sections:- (i) Section A: Post-paid Mobile Services (ii) Section B: CIS and Others (iii) Section C: Connecting Tones (iv) Section D: Data-free Apps 2 STARHUB'S SERVICE SPECIFIC TERMS & CONDITIONS POST-PAID MOBILE PLANS, VALUE-ADDED SERVICES AND OTHERS (v) Section E: Voice over WiFi (vi) Section F: JUMPhone Programme 1.3 For the avoidance of doubt, only the Section(s) relating to the Services which you have subscribed for or used or purchased would apply to your relationship with us. 1.4 Unless otherwise specified, all promotions and Plans set out herein are valid and available at the rates stated until such date as determined by us. 2. SERVICE SPECIFIC TERMS & CONDITIONS 2.1 In addition to these Service Specific Terms

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