ESET ENDPOINT ANTIVIRUS User Guide Microsoft® Windows® 8 / 7 / Vista / XP / 2000 / Home Server / NT4 (SP6) Click here to download the most recent version of this document ESET ENDPOINT ANTIVIRUS Copyright ©2013 by ESET, spol. s r. o. ESET Endpoint Antivirus was developed by ESET, spol. s r. o. For more information visit www.eset.com. All rights reserved. No part of this documentation may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise without permission in writing from the author. ESET, spol. s r. o. reserves the right to change any of the described application software without prior notice. Worldwide Customer Support: www.eset.com/support REV. 17. 4. 2013 Contents 4.2.1.1 HTTP.,. .H...T..T..P..s.................................................................41 1. ES.E..T. .E..n.d..p..o.i.n..t. .A.n..t.i.v..ir..u.s......................5 4.2.1.1.1 Acti.v..e.. .m...o...d..e.. .f.o..r.. w....e..b.. .b..r.o...w...s..e..r.s..................................42 4.2.1.2 URL .a..d..d..r..e..s.s.. .m...a..n..a..g..e..m....e..n..t.........................................42 1.1 Syste.m... .r.e..q.u..i.r.e..m...e.n..t.s..................................................5 4.2.2 Em..a..i.l. c..l.i.e..n..t.. .p..r.o...t.e..c..t..i.o..n................................................43 1.2 Preve.n..t.i.o..n.................................................................5 4.2.2.1 POP3..,. P..O...P..3..S.. .f.i.l.t..e..r.......................................................44 4.2.2.2 IMAP.,. .I.M...A...P..S.. p...r.o..t..o..c..o..l. .c..o..n..t..r.o...l...................................45 2. In.s.t.a..ll.a..t.i.o.n.......................................7 4.2.2.3 Integ..r.a..t..i.o..n.. .w...i.t..h.. .e..m...a..i.l. .c..l.i.e..n..t..s...................................45 4.2.2.3.1 Ema..i.l. .c.l.i.e..n...t. .p..r..o..t..e..c.t..i.o..n... c..o..n...f.i.g..u..r..a..t.i.o...n.......................46 2.1 Typic.a..l .i.n..s.t.a..l.l.a.t..io..n......................................................8 4.2.2.4 Rem.o..v..i.n..g.. .i.n..f..i.l.t.r..a..t.i.o...n..s...............................................46 2.2 Cust.o..m... .in..s..t.a..ll.a..t.i.o..n...................................................10 4.2.3 Pro..t.o...c.o...l. f..i.l.t.e..r..i.n..g..........................................................47 2.3 Ente.r.i.n..g. .u..s.e..r.n..a..m...e. .a..n..d. .p..a..s.s..w..o..r.d................................13 4.2.3.1 Web .a..n..d... e..m....a..i.l. c..l.i.e..n..t..s.................................................47 2.4 Upgr.a..d..i.n.g.. .t.o.. .a. .m...o..r.e.. r..e.c..e..n.t.. v..e..r.s..io..n.............................13 4.2.3.2 Exclu..d..e..d.. .a..p..p...l.i.c.a..t..i.o..n...s................................................48 4.2.3.3 Exclu..d..e..d.. .I.P.. .a..d..d..r..e..s.s..e..s.................................................49 2.5 Com.p..u..t.e..r. .s.c..a.n..........................................................14 4.2.3.3.1 Add.. I.P..v..4.. .a..d..d...r.e..s..s.........................................................49 3. B.e.g..i.n.n..e..r.'s.. g..u.i.d..e...............................15 4.2.3.3.2 Add.. I.P..v..6.. .a..d..d...r.e..s..s.........................................................49 4.2.3.4 SSL p..r..o..t..o..c..o..l. .c.h...e..c.k..i.n...g................................................50 3.1 Intro.d..u..c.i.n..g.. u..s..e.r.. i.n..t.e..r.f.a..c.e.. .d..e.s..i.g.n.................................15 4.2.3.4.1 Cer.t..i.f.i.c..a..t.e..s..................................................................50 3.2 Wha.t. .t.o.. .d..o. .i.f. .t.h..e. .p..r.o..g..r.a..m.. .d..o..e.s..n..'t.. w...o..r.k.. p..r.o..p..e..r.l.y..........16 4.2.3.4.1.1 Trust.e..d... c..e..r.t..i.f.i.c..a..t..e..s....................................................50 3.3 Upda..t.e.. .s.e..t.u..p............................................................17 4.2.3.4.1.2 Exclud..e..d... c..e..r.t..i.f.i.c..a..t..e..s...................................................51 4.2.3.4.1.3 Encryp...t.e..d... S..S..L.. .c..o..m...m....u..n..i.c..a..t..i.o..n...................................51 3.4 Prox.y.. .s.e..r.v..e..r. .s.e..t.u..p....................................................18 4.3 Upd.a.t..in..g.. .t.h..e. .p..r.o..g..r.a..m................................................52 3.5 Sett.in..g..s. .p..r.o..t.e..c.t..io..n....................................................19 4.3.1 Up.d...a..t.e.. .s..e..t.u...p...............................................................55 4. W...o.r.k.. .w..i.t.h.. E..S.E..T. .E..n.d..p..o.i.n..t. .A.n..t.i.v..ir..u.s......20 4.3.1.1 Upda..t..e.. p...r.o..f..i.l.e..s...........................................................56 4.3.1.2 Adva.n...c.e..d... u...p..d..a..t..e.. .s.e..t..u..p..............................................56 4.1 Com.p..u.t..e.r.................................................................21 4.3.1.2.1 Upd..a..t..e.. m....o..d..e...............................................................56 4.1.1 An.t..i.v..i.r.u..s.. .a..n..d.. .a..n..t..i.s..p..y..w...a..r..e.. p...r.o..t..e..c..t.i.o...n......................22 4.3.1.2.2 Prox..y.. .s.e..r..v..e..r.................................................................57 4.1.1.1 Real-.t..i.m...e.. .f.i.l.e.. .s..y..s.t..e..m... .p..r..o..t..e..c.t..i.o..n................................22 4.3.1.2.3 Con.n...e..c.t..i.n..g.. .t..o.. .t.h...e.. L..A...N................................................57 4.1.1.1.1 Med..i.a.. .t.o... s..c..a..n...............................................................23 4.3.1.2.4 Crea..t..i.n..g.. .u..p...d..a..t..e.. c..o..p...i.e..s. .-. .M...i.r..r.o..r.................................58 4.1.1.1.2 Scan.. .o..n... (..E..v..e..n..t..-.t..r.i.g..g..e..r.e..d... s..c..a..n..n..i.n...g..)..........................23 4.3.1.2.4.1 Upda.t..i.n..g.. .f.r.o...m... .t.h...e.. M....i.r.r.o...r..........................................59 4.1.1.1.3 Adv.a..n..c..e..d.. .s..c.a..n... o...p..t..i.o..n..s...............................................23 4.3.1.2.4.2 Troub...l.e..s.h...o..o..t..i.n..g.. .M...i.r..r.o..r.. u...p..d..a..t..e.. .p..r.o...b..l.e..m...s...............60 4.1.1.1.4 Clea..n..i.n..g.. .l.e..v..e..l.s.............................................................23 4.3.1.3 Upda.t..e.. .r.o..l.l.b...a..c.k............................................................61 4.1.1.1.5 When to modify real-time protection 4.3.2 Ho..w... .t.o... c..r.e..a..t..e.. .u..p..d...a..t.e.. .t..a..s.k..s.......................................62 con.f.i.g..u..r..a..t.i.o...n...............................................................24 4.4 Tool.s.......................................................................63 4.1.1.1.6 Che.c..k..i.n..g.. .r.e..a..l.-.t..i.m...e.. .p..r..o..t..e..c.t..i.o..n....................................24 4.4.1 Lo.g.. f..i.l.e..s........................................................................64 4.1.1.1.7 Wha..t.. .t.o... d...o.. .i.f. .r.e..a..l.-.t..i.m...e.. .p..r..o..t..e..c.t..i.o..n... d...o..e..s.. n...o..t.. w....o..r.k...24 4.4.1.1 Log m...a..i.n..t..e..n..a..n...c.e.........................................................65 4.1.1.2 Docu.m....e..n..t.. p...r.o..t..e..c..t.i.o...n.................................................25 4.4.2 Sch..e..d...u..l.e..r.....................................................................65 4.1.1.3 Comp...u..t..e..r. .s.c..a..n.............................................................25 4.4.2.1 Creat..i.n..g.. .n..e..w.... t..a..s..k..s.....................................................68 4.1.1.3.1 Typ.e.. o...f. .s.c..a..n..................................................................26 4.4.3 Pro..t..e..c.t..i.o..n... s..t..a..t.i.s..t..i.c.s....................................................69 4.1.1.3.1.1 Smart.. s..c..a..n....................................................................26 4.4.4 Wa..t..c..h.. .a..c.t..i.v..i.t..y.............................................................70 4.1.1.3.1.2 Custo..m... .s.c..a..n.................................................................26 4.4.5 ES.E..T.. S..y..s..I.n..s..p..e..c..t..o..r.......................................................70 4.1.1.3.2 Scan.. .t..a..r.g..e..t..s.................................................................26 4.4.6 ESE.T.