Manufacturer Return Policies Manufacture Manufacturer Phone r Number Manufacturer Name Stock Balance Defective Number U007 1E SOFTWARE NO RETURNS REFER DIRECT (949) 305‐3019 U565 3COM ‐ H3C DISCOUNT JNO RETURNS REFER DIRECT (800) 876‐3266 7214 3COM ‐ NBX NO RETURNS REFER DIRECT (800) 876‐3266 1153 3COM ‐ NETWORKING NO RETURNS REFER DIRECT (800) 876‐3266 1654 3COM ‐ SMB SECURITY NO RETURNS REFER DIRECT (800) 876‐3266 QB05 3DCONNEXION 30 30 (480) 422‐7769 0502 3DCONNEXION 30 30 QB06 3DCONNEXION ‐ COMPUTER ACCESSO 30 30 (805) 496‐5500 U270 3K COMPUTERS (PT) NO RETURNS REFER DIRECT (561) 789‐0789 U227 3M ‐ ERGO 30 30 (727) 530‐7000 3705 3M ‐ OPTICAL SYSTEMS DIVISION 30 30 (800) 447‐0388 7792 3M TOUCH SCREEN 30 30 (866) 407‐6666 M282 3M TOUCH SCREEN 30 REFER DIRECT (978) 659‐9134 7304 3M VISUAL SYSTEMS DIVISION 30 30 (800) 447‐0388 U238 3WARE/AMCC 30 REFER DIRECT (800) 840‐6055 9469 4XEM 30 30 (519) 754‐1922 054U 4XEM ‐ VIVOTEK 30 30 (866) 999‐4936 QB72 AAXA 30 30 (480) 422‐7769 QB73 AAXA‐PROJECTORS 30 30 (480) 422‐7769 U483 ABBYY USA SOFTWARE HOUSE INC 30 30 (408) 457‐9827 U484 ABBYY USA SOFTWARE HOUSE INC ‐ LICBY EXCEPTION ONLY BY EXCEPTION ON(408) 457‐9827 9610 ABIT COMPUTER CORP. (USA) NO RETURNS REFER DIRECT (510) 623‐0500 Q910 ABLE BAY NO RETURNS REFER DIRECT (909) 909‐7750 Q911 ABLE BAY ‐ NITHO NO RETURNS REFER DIRECT (909) 909‐7750 U662 ABSOLUTE LICENSE 30 30 (206) 518‐1879 QB47 ACASE 30 30 (480) 422‐7769 QB48 ACASE‐CELLULAR 30 30 (480) 422‐7769 QB49 ACASE‐CELLULAR 30 30 (480) 422‐7769 U883 ACCELERATION SOLUTIONS 30 30 (818) 713‐2700 Q033 ACCELL 30 30 (510) 438‐9288 Q032 ACCELL CORPORATION 30 30 (510) 438‐9288 Q891 ACCESS ‐ PERSONAL & PORTABLE NO RETURNS REFER DIRECT (919) 919‐3221 0257 ACCESS CHANNEL 30 30 (949) 433‐7632 U521 ACCESS CHANNEL DIRECT SHIP ONLY 30 30 (408) 429‐9212 M315 ACCUBANKER 30 REFER DIRECT (305) 594‐0950 U748 ACER ‐ NETBOOKS 30 30 www.ACER.com U937 ACER ‐ SERVERS 30 30 5943 ACER AMERICA ‐ DESKTOPS 30 30 www.ACER.com 6081 ACER AMERICA ‐ DISPLAYS 30 30 www.ACER.com 8075 ACER AMERICA ‐ NOTEBOOKS 30 30 www.ACER.com 8078 ACER AMERICA ‐ OPTIONS 30 30 www.ACER.com 6004 ACER AMERICA ‐ PROJECTORS 30 30 www.ACER.com 0155 ACP ‐ EP MEMORY NO RETURNS REFER DIRECT (949) 713‐4600 U820 ACRONIS INTERNATIONAL BY EXCEPTION ONLY BY EXCEPTION ONLY 232U ACTATEK 30 REFER DIRECT (206) 201‐2346 195U ACTIONTEC 30 30 (408) 548‐4823 7014 ACTIONTEC 30 30 Q039 ACTIVE THERMAL NO RETURNS REFER DIRECT (661) 294‐7999 238U ACUO TECHNOLOGIES 30 30 (818) 713‐2700 1054 ADAPTEC ‐ EMERGING PRODUCTS & AC 30 REFER DIRECT (408) 934‐7274 6936 ADAPTEC ‐ RAID 30 REFER DIRECT (408) 934‐7274 3904 ADDON ‐ MEMORY UPGRADES NO RETURNS REFER DIRECT (877) 292‐1701 7024 ADDON ‐ NETWORK UPGRADES NO RETURNS REFER DIRECT (877) 292‐1701 U809 ADDON ‐ PROLINE NO RETURNS REFER DIRECT (877) 292‐1701 8324 ADDONICS 30 30 Q037 ADDONIT NO RETURNS REFER DIRECT (503) 620‐7977 7063 ADESSO 30 30 1139 ADIC (ADVANCED DIGITAL INFO. CORP 30 REFER DIRECT (800) 284‐5101 1047 ADOBE 30 30 (800) 833‐6687 7520 ADOBE ACADEMIC BOX 30 30 (800) 833‐6687 9788 ADOBE ACADEMIC TLP BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 U731 ADOBE BOX CAMERA & PROVIDEO 30 30 (800) 833‐6687 U729 ADOBE CAMERA & PROVIDEO LICS BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 9136 ADOBE CLP COMMERICAL BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 1048 ADOBE CLP ED‐STL MEDIA/DOC SHRIN 30 30 (800) 833‐6687 9826 ADOBE CLP GOVT BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 U939 ADOBE CLP‐EDU LICENSING BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 U940 ADOBE CLP‐EDU STUDENT/TEACHER LIBY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 9795 ADOBE COMMERCIAL TLP BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 064U ADOBE ENTERPRISE GOVT LICS BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 065U ADOBE ENTERPRISE LICENSING BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 3255 ADOBE GOVT TLP BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 9436 ADOBE‐ GSA BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 9880 ADOBE NON PROFIT LICENSE BY EXCEPTION ONLY BY EXCEPTION ON(800) 833‐6687 0196 ADOBE SERVER LICENSING ‐ FLP BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 Q043 ADRENALINE‐TURBO CHARGE NO RETURNS REFER DIRECT (631) 435‐0200 4954 ADS TECHNOLOGIES 30 30 119U ADTRAN ‐ BLUESOCKET NO RETURNS REFER DIRECT 153U ADTRAN ‐ BLUESOCKET SERVICES NO RETURNS REFER DIRECT (888) 423‐8726 U683 ADTRAN ‐ NETVANTA IPT 30 30 (888) 423‐8726 U897 ADTRAN ‐ NETVANTA UC 30 30 (888) 423‐8726 7864 ADTRAN ACCESSORIES F 30 30 (888) 423‐8726 9891 ADTRAN ACES EBY EXCEPTION ONLY BY EXCEPTION ON(888) 423‐8726 7863 ADTRAN CABLES G 30 30 (888) 423‐8726 7862 ADTRAN GENERAL HARDWARE A, ACN 30 30 (888) 423‐8726 9890 ADTRAN NETVANTA INTERNETWORKIN 30 REFER DIRECT (888) 423‐8726 U790 ADTRAN UTM Q 30 30 (888) 423‐8726 Q035 ADVANCE SOUND‐ADCOM NO RETURNS REFER DIRECT (480) 889‐3105 Q041 ADVANCED GLOBAL NO RETURNS REFER DIRECT (212) 889‐2380 U155 ADVANCED TOOLWARE NO RETURNS REFER DIRECT (949) 305‐3019 1097 AEC SOFTWARE 30 30 U366 AIC NO RETURNS REFER DIRECT (626) 581‐4300 3177 AITECH 30 30 001A AKG ‐ AVAD 30 30 (818) 742‐4770 U658 AKG ‐ HARMAN MULTIMEDIA NO RETURNS REFER DIRECT (818) 895‐8118 U669 ALBUMTEAM 30 30 (203) 775‐6464 7685 ALERATEC 30 30 (801) 861‐2570 U216 ALERT LOGIC BY EXCEPTION ONLY BY EXCEPTION ON(877) 484‐8383 U208 ALLIED ‐ NET.COVER NO RETURNS REFER DIRECT (800) 428‐4835 2015 ALLIED TELESIS 30 REFER DIRECT (800) 428‐4835 Q071 ALLSOP ‐ AV CARE NO RETURNS REFER DIRECT (800) 426‐4303 Q072 ALLSOP ‐ COMPUTER NO RETURNS REFER DIRECT (800) 426‐4303 4994 ALSOFT NO RETURNS REFER DIRECT (800) 257‐6381 2056 ALTEC LANSING CONSUMER PRODUCT NO RETURNS REFER DIRECT (949) 673‐0468 4767 ALTIRIS BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐6783 0358 ALTIRIS‐ RENEWAL 30 30 (800) 441‐7234 0357 ALTIRIS‐ENDPOINT MANG AUTH 30 30 (800) 456‐6783 017A ALTRONIX ‐ AVAD 30 30 (818) 742‐4770 1925 ALURATEK 30 30 (949) 419‐6504 QC55 AMANA NO RETURNS REFER DIRECT (269) 923‐5000 U942 AMAZON KINDLE NO RETURNS 30 (206) 266‐1000 1728 AMBICOM 30 30 (818) 713‐2700 1739 AMBIR TECHNOLOGY 30 30 (818) 713‐2700 U936 AMC 30 30 (408) 429‐9212 U835 AMC OPTICS 30 30 (408) 429‐9212 7872 AMD NO RETURNS 30 (714) 566‐1000 7839 AMD NO RETURNS 30 (408) 749‐5703 Q045 AMERICAN ACTION‐PHOTO VIDEO NO RETURNS REFER DIRECT (602) 274‐7730 8077 AMERICAN BATTERY 30 30 Q080 AMERICAN DIGITAL NO RETURNS REFER DIRECT (626) 856‐0719 4044 AMERICAN POWER CONVERSION 30 REFER DIRECT (800) 800‐4272 6716 AMERICAN POWER CONVERSION ‐ CAB 30 30 (800) 800‐4272 U425 AMERICAN POWER CONVERSION ‐ WANO RETURNS REFER DIRECT (800) 800‐4272 Q084 AMERICAN RECORDER TECHNOLOGIES NO RETURNS REFER DIRECT (805) 527‐9580 Q085 AMERICAN RECORDER TECHNOLOGIES NO RETURNS REFER DIRECT (805) 527‐9580 QA23 AMERTAC 30 30 (760) 760‐9737 QA24 AMERTAC ‐ ZENITH 30 30 (760) 760‐9737 U845 AMPED WIRELESS 30 30 (909) 992‐3209 U956 AMPED WIRELESS NO RETURNS REFER DIRECT (909) 992‐3209 Q746 AMPERGEN/ULTRALAST BATTERIES NO RETURNS REFER DIRECT (602) 274‐7730 Q087 AMPLIVOX SOUND SYSTEMS 30 30 (847) 498‐9000 U837 AMSTRON 30 30 (818) 713‐2700 106U AMX 30 REFER DIRECT 107U AMX AUTHORIZED PRODUCTS 30 REFER DIRECT U922 AMZER 30 30 (818) 713‐2700 Q659 ANDIS COMPANY NO RETURNS REFER DIRECT (201) 816‐1212 Q538 ANT COMMANDOS NO RETURNS REFER DIRECT (909) 466‐9888 1868 ANTEC 30 30 (510) 770‐1200 9515 ANYCOM (PT) NO RETURNS REFER DIRECT (801) 861‐2570 U506 AO CORPORATE 30 30 (818) 713‐2700 9667 AOC 30 30 (510) 770‐9988 1756 AOPEN ‐ HOUSING 30 REFER DIRECT (408) 586‐1210 0271 AOPEN ‐ SOLUTIONS 30 REFER DIRECT (408) 586‐1234 U816 APANI NETWORKS NO RETURNS REFER DIRECT (714) 577‐1650 U287 APC‐DIRECT SHIP PRODUCTS NO RETURNS REFER DIRECT (800) 800‐4272 7329 APEX 30 30 (626) 912‐1894 Q990 API‐KLIPSCH NO RETURNS REFER DIRECT (416) 416‐1500 1976 APPLE ‐ EOL SYSTEMS NO RETURNS REFER DIRECT (800) 275‐2273 1981 APPLE ‐ SOFTWARE 30 30 (800) 275‐2273 8813 APPLE ‐ SOFTWARE LICENSING BY EXCEPTION ONLY BY EXCEPTION ON(800) 456‐8000 7640 APPLE ‐ SYSTEMS 30 30 (800) 275‐2273 1424 APPLE COMPUTER NO RETURNS REFER DIRECT (800) 275‐2273 9275 APPLE CTO SYSTEMS NO RETURNS REFER DIRECT (800) 275‐2273 9272 APPLE CTO SYSTEMS ‐ STOCK NO RETURNS REFER DIRECT (800) 275‐2273 9657 APPLE CTO XSERVE NO RETURNS REFER DIRECT (800) 275‐2273 U756 APPLE IPADS AND ACCESSORIES 30 30 (800) 275‐2273 7641 APPLE IPODS AND ACCESSORIES 30 30 (800) 275‐2273 U589 APPLE MPX CONS SYSTEMS 30 30 (800) 275‐2273 U588 APPLE MPX PRO SYSTEMS 30 30 (800) 275‐2273 4880 APPLE MPX IPADS 30 30 (800) 275‐2273 U590 APPLE MPX IPODS 30 30 (800) 275‐2273 1520 APPLE OPTIONS 30 30 (800) 275‐2273 U612 APPLE TT NO RETURNS REFER DIRECT (949) 305‐3019 U819 APPLICATION SYSTEMS NORTH AMERIC 30 30 (408) 429‐9212 239U APPOSITE 30 30 (310) 477‐9955 U799 APPSENSE ‐ LICENSING BY EXCEPTION ONLY BY EXCEPTION ONLY U800 APPSENSE ‐ SERVICES BY EXCEPTION ONLY BY EXCEPTION ONLY U801 APPSENSE ‐ TRAINING BY EXCEPTION ONLY BY EXCEPTION ONLY 6332 APRICORN MASS STORAGE 30 30 (858) 513‐4441 U446 ARISTA NETWORKS HARDWARE BY EXCEPTION ONLY BY EXCEPTION ON(650) 462‐5020 067U ARISTA NETWORKS STOCKING NO RETURNS REFER DIRECT (650) 462‐5098 U787 ARISTA NETWORKS SUPPORT NO RETURNS REFER DIRECT (650) 462‐5032 Q088 ARKON 30 30 (626) 254‐9005 Q089 ARKON‐CELLULAR 30 30 (626) 254‐9005 1264 ARRAY NETWORKS 30 30 (408) 240‐8726 1361 ARRAY NETWORKS ‐ SUPPORT BY EXCEPTION ONLY BY EXCEPTION ON(408) 240‐8726 4662 ARROW ELECTRONICS NO RETURNS REFER DIRECT Q918 ARSENAL GAMING NO RETURNS REFER DIRECT (888) 398‐9080 Q091 ARTEC DIGITAL 30 30 (510) 475‐1417 002A ARTISON‐ AVAD 30 30 (818) 742‐4770 058U ASANTE 30 30 (949) 305‐3019 168U ASPECT NO RETURNS REFER DIRECT (949)