BANK SERVICES AGREEMENT April 11, 2021 BBT.com Member FDIC BANK SERVICES AGREEMENT A. General Legal Agreement ....................................................................................................................... 1 B. Arbitration Agreement .............................................................................................................................. 1 C. Ownership of Accounts............................................................................................................................ 2 1. Individual ............................................................................................................................................ 2 2. Joint .................................................................................................................................................... 2 3. Payable on Death (P.O.D.) / In Trust For........................................................................................... 3 4. Uniform Transfers to Minors .............................................................................................................. 3 5. Fiduciary ............................................................................................................................................. 3 6. Written Trust ....................................................................................................................................... 3 7. Personal Agency (NC Only) ............................................................................................................... 3 8. Notice About Multiple-Party Accounts (NJ Only) ............................................................................... 3 D. Rules Applicable to All Accounts ............................................................................................................. 4 1. Correction of Errors ............................................................................................................................ 4 2. Provisional Credit ............................................................................................................................... 4 3. Missing Endorsements ....................................................................................................................... 4 4. Stop Payment ..................................................................................................................................... 4 5. Deduction of Fees .............................................................................................................................. 5 6. Deposits and Withdrawals ................................................................................................................. 5 7. Payment of Items ............................................................................................................................... 5 8. Right to Close Account ...................................................................................................................... 6 9. Banking Day ....................................................................................................................................... 7 10. Statements ......................................................................................................................................... 7 11. Forged or Unauthorized Transactions ............................................................................................... 7 12. Stale Items ......................................................................................................................................... 9 13. Right of Setoff .................................................................................................................................... 9 14. Postdated Items ............................................................................................................................... 10 15. Incomplete or Conditional Items ...................................................................................................... 10 16. Overdrafts ........................................................................................................................................ 10 17. Overdraft Protection ......................................................................................................................... 11 18. Legal Process Against Your Account ............................................................................................... 12 19. Disputes Concerning Your Account ................................................................................................. 12 20. Death or Incompetence .................................................................................................................... 12 21. Delayed Return of Item .................................................................................................................... 12 22. Items Payable Jointly ....................................................................................................................... 12 23. Relationship of Bank and Depositor ................................................................................................. 12 24. Preauthorized Demand Drafts ......................................................................................................... 13 25. Dual Signatures/Special Purpose Accounts .................................................................................... 13 26. Power of Attorney ............................................................................................................................. 13 27. Laws Governing Your Account ........................................................................................................ 13 28. Costs and Expenses ........................................................................................................................ 13 29. Contacts and Alerts .......................................................................................................................... 13 E. Money Management Accounts .............................................................................................................. 14 F. Non-Interest Bearing Checking Accounts .............................................................................................. 14 G. Interest Bearing Accounts ..................................................................................................................... 15 1. Regular Savings Accounts ............................................................................................................... 15 2. BB&T eSavings Accounts ................................................................................................................ 15 3. Secured Credit Card Savings Accounts........................................................................................... 16 4. Money Rate Savings Account .......................................................................................................... 16 5. Investor’s Deposit Accounts and BB&T Vantage Investor’s Deposit Account ................................. 16 6. High Performance Money Market .................................................................................................... 16 7. High Performance Checking ............................................................................................................ 17 8. Checking Account Tiers ................................................................................................................... 17 9. BB&T Vantage Checking and BB&T Private Vantage Checking Investment Sweep Options .............................................................................................................. 17 10. Asset Management Accounts ......................................................................................................... 18 H. Certificates of Deposit ........................................................................................................................... 18 I. Availability of Funds .............................................................................................................................. 21 J. Backup Withholding & Taxpayer Identification ...................................................................................... 23 K. Bank Secrecy Act .................................................................................................................................. 24 L. Electronic Fund Transfer Agreement & Disclosures ............................................................................. 25 M. Substitute Checks and Your Rights ...................................................................................................... 31 A. GENERAL LEGAL AGREEMENT This Bank Services Agreement (“Agreement”), contains the terms and conditions that govern the relationship between Branch Banking and Trust Company, (the “Bank,” “we” or “us”) and its clients (the “Depositor,” “you,” or “your”). When you open an account or conduct a transaction on your account after it is opened, you are agreeing to the terms of this Agreement. It is a legally binding contract. The terms of this Agreement and our pricing or banking services may be changed from time to time by the Bank. Changes will be accomplished by written or electronic notice to you. The notice may be included on your account statement. It will explain what change has occurred and instruct you to obtain