Agenda • Business case for Project Cortex • Q&A (part 1) • Partner value • Q&A (part 2) Joining us today Graeme Everitt Jesse Murray – Ruben Hugo In a world of volatility, harnessing knowledge and insights empowers people to act quickly, and organizations to be more resilient. Mott MacDonald “Our success is based on our employee’s knowledge and how they apply that knowledge to what they’re doing. Microsoft 365 enables connected thinking …helping us realize quicker speed to market with our projects.” - Productivity Applications Architect, Mott MacDonald Operating from 180 principal offices in 50 countries, Mott MacDonald is a global engineering and consulting firm helping clients navigate many of the planet’s most intricate challenges. Looking to help their employees more easily share and acquire knowledge, Mott MacDonald deployed Microsoft 365, connecting their people with knowledge, experts and insights. Now employees can learn and contribute to practice areas and projects by tapping into the organization’s knowledge communities from anywhere in Microsoft 365. MottMac video Content Knowledge Graph Experiences Insights Experiences AGILITY GraphInsightsKnowledgeContent RESILIENCE Knowledge discovery Connect people with Content Expertise & services knowledge, experts answers and insights Workplace insights Knowledge discovery Overwhelming amounts of data The average interaction worker spends almost 20% of time, searching for information. A searchable record of knowledge can reduce, by as much as 35 percent, the time employees spend searching for company information. Source: McKinsey and International Data Corp The social economy: Unlocking value and productivity through social technologies How Microsoft can help you modernize knowledge discovery What our customers are telling us How Microsoft 365 can solve for common challenges Knowledge identification Knowing where to search The way people search for what is challenging is often inefficient Knowledge curation People don’t know which Multiple tools drive search results to trust context switching Content governance Project Cortex KNOWLEDGE DISCOVERY & CURATION SCENARIOS Knowledge discovery and curation identify topic Topic cards knowledge and experts pages topic topics centers or Microsoft Search With content from across Microsoft and connected systems With content from across Microsoft and connected systems Cortex applies AI to connect knowledge and discover topics v Cortex creates topic pages v Experts curate and augment topic pages Experts curate and augment topic pages From topic pages, Cortex builds topic cards . From topic pages, Cortex builds topic cards . From topic pages, Cortex builds topic cards . 1 1 1 1 From topic pages, Cortex builds topic cards . 1 1 1 1 From topic pages, Cortex builds topic cards . which your team can surface in the apps they use everyday . which your team can surface in the apps they use everyday . Content services Content services Improved governance and control Content classification and curation savings: $1.2 million to $3.3 million Improved discovery savings: $42 million to $127 million Avoided legacy tools and professional services savings: $864,482 to $1.2 million. Source: Forrester (July 2020) New Technology: The Projected Total Economic Impact™ of Project Cortex How Microsoft can help you modernize content services What our customers are telling us Microsoft 365 solves these challenges Content understanding Disconnected silos across Labor intensive, error prone LOBs & legacy systems data entry & interpretation Content processing Managing and applying Compliance, records & metadata & taxonomies retention management Content governance Project Cortex CONTENT SERVICES SCENARIOS Intelligent content services Create no-code AI models to classify Automate capture, ingestion and Control and manage content to and extract information from content categorization of content and improve security and governance to automatically apply metadata for streamline content-centric with integration to Microsoft knowledge discovery and reuse. processes using Power Automate. Information Protection. Document libraries Content storage and management in Microsoft 365 Modern, thumbnail-centric view with viewers for 300+ file types delivered through Microsoft Teams and SharePoint Uses responsive design and accessibility standards to look great on any device Sync files to any device with OneDrive Move files among libraries with metadata, versions and policy Bulk editing, check-in/check-out and approvals, signals, modern document set Microsoft Graph content connectors Content management for storage outside Microsoft 365 Extend Microsoft 365 experiences Build your experience Custom search portals Documents Conversations Portals Timeline Search Line of business apps/solutions Microsoft Graph APIs Microsoft Graph Connectors Your enterprise data sources Microsoft built connectors 130+ connectors available through partners https://aka.ms/GraphConnectors Project Cortex: Strengthening the metadata foundation Tag content automatically with precise terms for search, workflow, and compliance Search enrichment Coherent/consistent across Microsoft 365 Find content based on terms Consistent tagging experience with Improved content type publishing, contextual term suggestions and discovery, and enforcement with Auto Tagging unified taxonomy services Content understanding Apply machine learning and machine teaching to recognize and extract information, and to automatically categorize content DISCOVER PROCESS GOVERN Automated text & Forms processing File classification and object detection entity extraction for photos, scanned files, for structured forms, such as for unstructured documents receipts, business cards claims, applications & invoices such as contracts, proposals, manuals, and resumes Compliance Leverage MIP label policies for sensitivity and retention Retention label defines record policy based on document age or external event Sensitivity label sets DLP, encryption, sharing, conditional access policies Labels can be interactively applied by users ContentType:Contract Labels can be automatically applied by Cortex content services AI models Analytics and File Plans provide scaled management of label usage and policies Microsoft Information Protection Understand sensitive and business critical data across your organization Built-in Built-in labeling and protection experience in Office apps, Office 365 services, other Microsoft services like Power BI, Edge, and Windows Intelligent Accuracy in classification via AI-based classification and exact data match Unified Single admin console to configure and manage your policies and view analytics across on-premises, Office apps, Microsoft 365 services, third-party party services (via MCAS) and devices Extensible MIP development platform extends the protection experience, in a consistent way, to popular non-Microsoft apps and services Built in Encryption and Key Mgmt Capabilities for added protection and control OME/AIP Meets rigorous industry standards Data is encrypted by default at-rest and in-transit Service Encryption TLS Additional customer controls for added protection and control Option to manage and control your own encryption keys to help meet BitLocker compliance needs Microsoft Information Governance Intelligent and built-in data and records management Information Governance In-place management Keep what you need and delete what you don’t Retain data and manage records where your users collaborate Automated policy Classify and govern data at scale with pattern Automatically retain, recognition and trainable classifiers delete, and store data and records in Ongoing data ingestion a compliant manner Manage chats, social, and collaboration data Records Management beyond Microsoft with high-fidelity import Manage high value content and meet recordkeeping obligations Enhanced defensibility Demonstrate compliance with proof of disposals, defensible disposition, and rich audit trails Advanced eDiscovery Quickly find and respond with only the relevant information Custodian management and communications Preserve content by custodian, send hold notifications, and track acknowledgements Deep crawling and indexing Deep processing (e.g., much higher size limits, non-Microsoft file types) to extract and index text and metadata Review and manage case data Manage static sets of documents within a case, that can be independently searched, analyzed, shared, and acted upon Cull your data intelligently with ML Near duplicate detection, email threading, themes, and ML models to identify potential high value content Advanced Audit Power fast and effective forensic and compliance investigations Access crucial events to investigations Preserve audit logs granularly by individual and event for up to a year High bandwidth access to data with ~2x the baseline Microsoft Compliance Score Simplify compliance and reduce risk Continuous assessments Detect and monitor control effectiveness automatically with a risk-based score Recommended actions Reduce compliance risks with actionable guidance Built-in control mapping Scale your compliance efforts with built-in mapping across regulations and standards Compliance Score is a dashboard that provides your Compliance Score and a summary of your data protection and compliance posture. It also includes recommendations to improve data protection and compliance. This is a recommendation; it is up to you to evaluate and validate the effectiveness of customer controls as per your regulatory environment. Recommendations