Page Template y stor Hi Ward Count 2010/11 2011/12 2012/13 2013/14 2014/15 North Isles (Shetland) Ward 1 Nort 1 ## ## 1397 Shetland North Ward 1 Shet 2 ## ## 1498 Shetland West Ward 1 Shet 3 ## ## 1252 Shetland Central Ward 1 Shet 4 ## ## 1188 Shetland South Ward 1 Shet 5 ## ## 1486 Lerwick North Ward 1 Lerw 6 ## ## 1411 Lerwick South Ward 1 Lerw 7 ## ## 2504 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Quarterly Performance 0 7 Report Population 23210 Dwellings 10789 Land mass 149944.918Quarter 2 2015-2016 (1 July to 30 September) Local Authority Shetland Islands 3 LA(1) in LSO 2 LA(2) in LSO Orkney Islands 3 Orkney Islands LA(3) in LSO Shetland Islands 1 Shetland Islands LSO N5 - West.Isles / Orkney /Shetland N5 ## LSO(1) in SDA N1 - Aberdeen City 1 LSO(2) in SDA N2 - Angus / Dundee / Perth & Kinross 1 LSO(3) in SDA N3 - Aberdeenshire / Moray 1 LSO(4)Comhairle in SDA nan Eilean N4 - Highlands Siar 1 LSO(5) in SDA N5 - West.Isles / Orkney /Shetland 1 LSO(6) in SDA x LSO(7) in SDA x DISCLAIMER SDAThe figures included in this report North are provisional and subject to change as a result of quality assurance and ## review. The statistics quoted are internalScotland management information published in the interests of transparency and ##openness. The Scottish government publishes Official Statistics each year which allow for comparisons to be made over longer periods of North time. ## 0 1 CONTENTS PAGE 1 Introduction 3 2 Performance Summary 4 3 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness 5 Priority 2 – All accidental dwelling fires 9 Priority 3 – All accidental fire casualties (fatal & non-fatal (incl p/s's)) 12 Priority 4 – All deliberate fires 13 Priority 5 – Non domestic fires 14 Priority 6 – Special Service Casualties – All 15 Priority 7 – False Alarm – UFAs 16 4. Glossary 17 2 INTRODUCTION This performance report provides information on our prevention, protection and operational response activities within Na H-Eileanan an Iar over the period Quarter 2 2014-2016, (1 July – 30 September). The Scottish Government provides an overarching vision for public services. This vision is supported by 16 National Outcomes which demonstrate commitment to creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable growth. The Scottish Fire and Rescue Service (SFRS) can make a significant contribution to improving these outcomes in Na H-Eileanan an Iar by contributing to the Community Planning arrangements. The national priorities for the SFRS are set out in the Fire and Rescue Framework for Scotland 2013. The SFRS Strategic Plan 2013-2016 outlines how the SFRS will deliver against these priorities and the outcomes against which this delivery can be measured. The priorities contained within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014-2017 reflects the Outer Hebrides Community Planning Partnership Plan including the Single Outcome Agreement (SOA) 2014 – 17. The SOA includes a range of key themes focused on delivering improved outcomes for the communities of Na HEileanan an Iar. The aims of the local Fire and Rescue Service in Na H-Eileanan an Iar are to reduce deaths, injuries and damage to property from fires and other emergency events. We aim to achieve this by working in partnership, being pro-active and targeting our prevention and protection activities to where they are most required, based on evidence. Within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014 - 2017, 9 priorities for the local Fire and Rescue Service have been identified; Priority 1. Local Risk Management and Preparedness Priority 2. Reduction of Accidental Dwelling Fires Priority 3. Reduction in Fire Casualties and Fatalities Priority 4. Reduction of Deliberate Fire Setting Priority 5. Reduction of Fires in Non-Domestic Property Priority 6. Reduction in Casualties from Non Fire Emergencies Priority 7. Reduction of Unwanted Fire Alarm Signals Priority 8. Enhance our contribution to community planning Priority 9. Enhance our local engagement practice 3 Performance Summary Scorecard We measure how well we are meeting our priorities using 6 key indicators, depicted below Apr to (& incl.) Sep RAG rating Key performance indicator 2011/12 2012/13 2013/14 2014/15 2015/16 YTD All accidental dwelling fires 68479 1 All accidental dwelling fire casualties (fatal & non-fatal ( 12232 3 All deliberate fires 2168 0 6 1 Non domestic fires 37535 1 Special Service Casualties - All 9 17 5 10 11 1 False Alarm - UFAs 86 82 96 88 64 3 All other incidents #REF! #REF! #REF! #REF! #REF! RAG rating - KEY 1 RED DIAMOND 10% higher than the previous YTD period, or local target not achieved. 2 YELLOW TRIANGLE Up to 9% higher than the previous YTD period, or local target not achieved. 3 GREEN CIRCLE Equal to or improved upon the previous equivalent quarter (or YTD period), or local target achieved. 4 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness Fire Appliance Availability The following bar graphs indicate the operational availability of fire appliances across Na H-Eileanan an Iar during July, August and September. The lower half of each bar indicates the average day-time availability of a fire appliance from 6 am to 6pm across the month. The upper half of each bar indicates the average night-time availability of a fire appliance from 6 pm to 6am across the month. Blue portions of a bar indicate the percentage of time when a fire appliance was operationally available, red portions when operationally unavailable. To ensure that safe systems of work are in place, SFRS policy stipulates that a minimum of 4 suitably qualified personnel must crew an appliance before it can be considered available, this number includes the Officer in Charge who will have completed a minimum of Incident Command Level 1 training. The key challenge affecting appliance availability remains staffing. Low staffing numbers means that it takes only 1 or 2 members to be unavailable through primary employment, leave or sickness to fundamentally affect the availability of the stations’ appliance. As can be seen in the charts below, Castlebay, Bayhead and South Lochs are particularly affected. It is to the credit of other stations with low numbers such as Port of Ness, Valtos and Shawbost that their availability remains high despite other demands on personnel. During the reporting period to September, recruits have successfully completed their training and have been deployed onto stations at Port of Ness (2) and Tarbert with 3 more scheduled to complete their training shortly after this reporting period. Changes to the recruitment process and the imminent opening of the new fire behavior training facility in Stornoway will increase the appeal of serving the community in the Fire & Rescue Service by streamlining the journey to joining the service and reducing the travel impact on personnel annually. Fire Appliance Availability – July 2015 Fire Appliance Availability – August 2015 Fire Appliance Availability – September 2015 Fire Station Staffing & Recruitment The Service moved to a new model of recruitment this year, which brings significant reductions in time for completion of the entire process and therefore benefits to station availability and staffing. The new process has been designed to deliver successful candidates from initial application to station in 16 weeks, and involves localised targeting of areas of the country where need is considered greatest. Western Isles vacancies were advertised and applications accepted from May 11th for four weeks and from 8th August for 4 weeks with successful candidates completing their training and joining stations in September or December 2015. This new process has seen an end to ‘open’ recruitment all the year round, being replaced by short, efficient and targeted recruitment with a specific ‘end date’ aligned to training course dates. Officers from the Western Isles, Orkney and Shetland have been instrumental in driving the changes to the recruitment process, having made several recommendations to the working groups responsible for improving the overall process and recruitment ‘experience’ for candidates. Local Officers have directly notified Committee members and Comhairle Councillors as well as using social media such as Twitter and Facebook to try to ensure the maximum reach of this recruitment campaign. Leafleting and banners have also been placed in key areas to highlight the recruitment drive and the need for individuals to support their community fire stations. Fire Station Staffing and Recruitment June 2015 compared to September 2015 Staffing Staffing Difference Staffing Full Staffing Recruit Council Wards Fire Station Jun Sept from Change Compliment Applicants 2015 2015 Compliment Ward 01 Castlebay 9 9 12 ‐3 3 Barraigh, Bhatarsaigh, Eiriosgaigh Agus Uibhist a Lochboisdale 9 9 12 ‐3 0 Deas Bayhead Ward 02 8 8 12 ‐4 1 Beinn na Faoghla Agus Benbecula 16 16 16 0 0 Uibhist A Tuath Lochmaddy 9 9 12 ‐3 1 Scalpay 8 8 12 ‐3 1 Ward 03 Leverburgh 11 11 12 ‐1 0 Na Hearadh Agus Ceann A Deas Nan Loch South Lochs 8 7 12 ‐5 0 Tarbert 10 10 12 ‐2 1 Ward 04 Great Bernera 10 10 12 ‐2 0 Sgir’ Uige Agus Ceann A Tuath Nan Loch Valtos 8 8 12 ‐3 0 Ward 05 Sgire An Rubha Ward 06 Steornabhagh A Deas Stornoway 20 19 20 ‐1 0 Ward 07 Steornabhagh A Tuath Ward 08 Loch A Tuath Shawbost 8 8 12 ‐4 1 Ward 09 An Taobh Siar Agus Nis Ness 7 8 12 ‐4 1 Operational Risk Intelligence Gathering and Review Operational Risk Intelligence is a key factor in safeguarding both Firefighter and Community safety.