COMMITTED years TO OUR COURSE Products and Services 2018 COMMITTED TO OUR COURSE Home Grown Entrepreneurship With a strong 30-year track record of consistent delivery, returns and growth Bidvest is a leading South African services, trading and distribution group operating in the areas of consumer and industrial products, electrical products, nancial services, freight management, of ce and print solutions, outsourced hard and soft services, travel and aviation services and automotive retailing. Listed on the JSE Limited and with roots rmly established in South Africa, we consistently broaden our product offering through organic and acquisitive growth in local as well as select niche international markets. Entrepreneurship, incentivisation, decentralised management and communication are key. We turn ordinary companies into extraordinary performers, delivering strong and consistent shareholder returns in the process. Most importantly, we understand that people create wealth, and that companies only report it. Table of contents We are Bidvest Bidvest at a glance 2 Divisional overview 01 6 Bidvest Automotive Bidvest Commercial 8 Products 12 Bidvest Electrical Bidvest Financial 14 Services 16 Bidvest Freight Bidvest Of ce and 18 Print 20 Bidvest Services Corporate transformation and CSI 02 Transformation 24 Corporate social investment 30 Administrative information 36 Bidvest directory IBC Administration 03 COMMITTED TO OUR COURSE 1 Bidvest at a glance Lindsay Ralphs Chief executive ofcer Mark Steyn Gillian McMahon Mpumi Madisa Chief nancial ofcer Executive director Executive director Group structure Bidvest Industrial Bidvest Properties Material Associates Other Investments Properties Adcock Ingram Mumbai Airport Automotive 114 38,5% 6,75% Various smaller Commercial Market value Comair listed and unlisted products R6,8 billion 27,2% investments Electrical Financial services Freight Ofce and print Services 2 THE BIDVEST GROUP LIMITED Products and Services 2018 We run our company with the determination and commitment evident in a small business. We believe in empowering people, building relationships and improving lives. 30 years committed to our course Since the Bidvest Group’s formation in 1998, it has invested in South African trading, services and distribution businesses, and nurtured these companies to deliver above- average shareholder returns on an annual basis. This 30-year strategy of acquiring “homegrown” South African businesses and applying a decentralised owner-led “entrepreneurial” operating model generates wealth, sustainable job creation and meaningful contributions to society. “On November 1st, We will be celebrating Bidvest’s 30th birthday. Since formation, our objective has been to Bidvest’s roots are invest in South African trading, services and distribution strongly embedded in businesses and deliver above-average shareholder its home soil in South returns on an annual basis. Through the ups and downs Africa. The strong of economic life, the Bidvest people have transformed capability of Bidvest’s a group of home-grown South African businesses into family entrepreneurship industry leaders. This is South African resolve at its best model will ensure another and has served stakeholders well. We remain committed 30 years of exciting to this course whilst being Proudly Bidvest and Proudly South African.” growth for this extraordinary Group. Lindsay Ralphs Chief executive of cer COMMITTED TO OUR COURSE 3 Divisional 01overview The Bidvest Group operates through seven divisions: Automotive, Commercial Products, Electrical, Financial Services, Freight, Office and Print and Services. 4 THE BIDVEST GROUP LIMITED Products and Services 2018 COMMITTED TO OUR COURSE 5 Divisional overviews Automotive Bidvest Automotive is one of South Africa’s largest and most respected motor retailers, with a trading history going back more than 100 years. Bidvest Automotive is an industry-leader and innovator, known for setting the national standard in technical training with its rapid adoption of online motor retailing and the development of sophisticated systems to drive customer service. It also operates in the car rental and vehicle auctioneering sectors. Bidvest McCarthy is the second With over 100 fully edged Bidvest Car Rental is the third largest motor retail group in dealerships, we service in excess largest car rental company in South Africa. of 500 000 vehicles annually. South Africa. Offerings Motor retail Club McCarthy Vehicle auctioneering • 26 vehicle brands retailed • 24/7 emergency road assistance • Drive-through auction facility • New, demo and pre-owned vehicles • Automatic geo-located distress call via • Auction centres in Durban, Johannesburg and Cape Town • Vehicle range includes passenger vehicles, light the Bidvest Club McCarthy mobile app commercial vehicles and heavy commercial (free download) • Free valuations on all vehicles vehicles • Vehicle towing • Finance and insurance products offered through McCarthy and all major nance • Online retailer mccarthy.co.za • Tyre replacement/change institutions • After sales services include vehicle service and • Fuel top-up • Value-added Bidvest Insurance Products parts sales • Locksmith services – Mechanical breakdown warranty • Full nance solutions offered through all major • 24/7 legal advice – Auto settlement banks, including Bidvest Bank – Shortfall protection • Insurance products offered through Bidvest – Bodyguard Insurance – Tyreguard • Fleet Tracking solutions offered through various – Carguard partners including BidTrack Car rental Snappdrive • Car rental • Simplied car rental • Van and truck rental • Keyless car operation • Chauffeur drive services • Entire rental process via mobile device • Door-to-door transfers • Seamless transition from plane to car • Coach charter 1988 The start of the Bidvest Group. 2004 McCarthy, South Africa’s second largest motor retailer, Burchmore’s and Budget Rent a Car acquired to form Bidvest Automotive. 6 THE BIDVEST GROUP LIMITED Products and Services 2018 Club McCarthy 2015 2017 Budget Rent a Car rebranded Bidvest Snappdrive, the first keyless car rental solution Car Rental. launched in the South African market. COMMITTED TO OUR COURSE 7 Divisional overviews Commercial Products – Industrial The industrial grouping of companies includes manufacturing and trading businesses in South Africa, representing global brands which include Hitachi Power Tools, Signode (strapping), Unicarriers (forklifts), Rational Ovens, Tajima (embroidery machines), Juki (sewing machines) and Tesa Tapes, while Plumblink supplies a full range of bathroom and plumbing products. Offerings Wholesale supply of tools, lifting and Protective clothing, packaging and Plumbing and bathroom products rigging equipment fastening products • Plumbing products • Power tools, air tools and accessories • Packaging closures • Bathroom products and accessories • Generators and compressors – Commodity and speciality tape • Kitchen products and accessories • Adhesives, lubricants and sealants – Film and strapping • Geysers • Welding and safety equipment – Stapling and bag closing machines • Water supply products • Electrical and plumbing accessories – Protective packaging • Spares • Automotive tools – Taping machines and dispensers • Drainage products • Lifting and rigging equipment – Collated nails and staples • Fire equipment • Pulling and lashing equipment • PPE • Metal ttings and accessories • Garden plumbing and drainage products – Workwear and footwear • Plastic sheeting – Safety equipment and paper products • Upholstery materials – Cleaning chemicals and products • Fasteners to manufacturing industry Industrial supplies, and materials Tape, industrial machinery and Commercial and industrial handling accessories catering equipment • Industrial rental and supplies: • Bookbinding/duct and gaffer tapes • Back bar equipment – Welding machines and consumables • Acrylic foam tape • Boiling pans – Generators • Automotive tape • Conveyor ovens – Soldering and gas cutting products • Double sided self adhesive foam • Counter line equipment – Abrasives • Heat sealing and packaging tape – Safety and PPE • Deep fryers • High performance and packaging tape • Materials handling • Dishwashers • Protection mask tape – Sales of new and refurbished forklifts • Food warming and display equipment • Splicing and strapping tape – Maintenance contracts for forklifts • Frytop griddles – Short-term machine hire • Automatic carton sealing machines and • Gas ranges – Battery supplies and maintenance dispensers – Speciality tapes • Refrigeration – Tape machines and dispensers 1988 The start of the Bidvest Group. 1989 1992 2005 Acquisition of Afcom marks the start of Acquisition of Vulcan, a specialist Acquisition of a PPE and Bidvest’s industrial product offering. catering and bakery equipment supplier. workwear company, G-Fox. 8 THE BIDVEST GROUP LIMITED Products and Services 2018 2016 2017 Acquisition of Plumblink, a plumbing The acquisition of Brandcorp expands the and bathroom specialist business industrial product offering to include Renttech, with 61 branches nationally. Burncrete and Matus – specialist industrial tools and equipment suppliers. COMMITTED TO OUR COURSE 9 Divisional overviews Commercial Products – Consumer The Consumer division comprises trading and distribution businesses representing local and global brands such as Russell Hobbs, Salton, George Foreman, Yamaha and prestigious luggage and travel accessories brands such as Cellini. Additional consumer products include motor