389-NR1503 TT29:389-NR1503 TT29 29/3/15 22:04 Pageage 6 389-NR1389-NR1503 TT29:389-NR1503 TT29 29/3/15 22:04 Pageage 1 389-NR1503389-NR1 TT29:389-NR1503 TT29 29/3/15 22:04 Page 2 Rail Users’ Group Harrogate Line Users’ Group, Mr William Tymms,ms, 292 Chairman 'Norwood', 7 Broadgate Rise, Horsforth, Leeds LS18 4DL email [email protected]. Bus pick-up points Customer helpline Burley Park – on Ashville Road – next to the station Train times entrance for Harrogate, and the opposite side of thehe For comments and enquiries 17 May – 12 December 2015 road for Leeds. telephone 0333 222 0125 Cattal – the entrance to the Victoria pub car park,, contact northernrail.org/comments next to level crossing. Access, disabled information ParkingParking available Hammerton – the entrance to the station car park,, Staff iinn attendance next to the level crossing. or cycle assistance Bicycle store facility Harrogate – in the station car park. 0333 222 0128 or freephone 08081 56 1606 Bike & Go York to Harrogate Headingley – the bus stops on Kirkstall Lane, email [email protected] DisablDisablede assistance near the junction with the station approach road – on textphone 0333 222 0126 availaavailableb to Leeds the same side of the road for Leeds, and the oppositeosite side for Harrogate. Lost property Hornbeam Park – on Hookstone Road by the entrancence northernrail.org/lostproperty to the public park – in the layby for Harrogate, opposite the layby for Leeds. Fares and service information Horsforth – the bus stop on Station Road opposite thethe hairdresser called Sallys Salon. National Rail Enquiries Starbeck KnaresboroughCattal Hammerton Poppleton Knaresborough – the bus stops near the traffic lightsts at telephone 08457 48 49 50 the road junction on High Street – textphone 0845 60 50 600 same side of the road as the station for Harrogate,the website nationalrail.co.uk opposite side for York. Harrogate York Leeds – the bus stops Stands A and B, on New Stationion Street by City House. Pannal – on the main road at the bus stops outsidee the Hornbeam Park BMW Garage – the same side of the road for Harrogate, and opposite for Leeds. Northern working in partnership with the charity Crimestoppers Poppleton – at the bus stops next to the level crossinging – Pannal same side of the road as the station for York, and opposite for Harrogate. British Transport Police telephone 0800 40 50 40 Starbeck – at the bus stops next to the level crossingng– – the same side of the road as the station for York, andnd textphone 61016 Weeton opposite for Harrogate. Correspondence Weeton – at the bus stops on Harrogate Road nextt to Customer Relations Department the junction with the station approach road – on thehe Horsforth same side of the road as the station for Leeds, andd Northern Rail opposite for Harrogate. Freepost (RLSL-ABEC-BGUU) York – at bus stand E outside the Royal York Hotel Leeds LS1 4DY Headingley We’re sorry but we can't carry dogs or non-folding prams, scan to download our mobile app pushchairs, bikes and wheelchairs on the replacement buses.uses. Burley Park Northern Rail Limited: a joint venture of Serco and Abellio Registered No: 04619954 Registered Office: Serco House, 16 Bartley Wood Business Park,Park, Bartley Way, Hook,Hampshire RG27 9UY, UK Leeds northernrail.org 389-NR1503 TT29:389-NR1503 TT29 29/3/15 22:04 Pageage 3 389-NR1389-NR1503 TT29:389-NR1503 TT29 29/3/15 22:04 Pageage 4 389-NR1389-NR1503 TT29:389-NR1503 TT29 29/3/15 22:04 Page 5 This timetable shows the complete train servicee Bike & Go between Leeds and Knaresborough and betweenween Engineering work Leeds and York via Harrogate. Other trains alsoo run Engineering work sometimes affects services, Bike & Go is a nationwide bike hire scheme between Leeds and York via other routes. particularly at weekends and bank holidays. giving you the opportunity to continue your Please check with National Rail Enquiries beforeore journey by bike from participating stations. The Through trains and connections travelling by phoning 08457 48 49 50 or visitingg stations involved in the scheme are shown on At the side of the station name a means arrival time northernrail.org/improvements the front of this timetable. For further information and d means departure time. If the train times areare You can follow planned engineering updatess to please visit: bikeandgo.co.uk this timetable on Twitter: @NRtimetable29 in bold type you won’t have to change trains. Bicycles If your arrival time is shown in light type, changee at No smoking the previous station whose time is printed in boldold Most of our trains can take up to two bikes, type unless a footnote gives other instructions. Smoking is not permitted on stations or on trains.ins. subject to space being available, particularly during peak times. Folded bikes can be taken on If your departure time is shown in light type, This includes electronic cigarettes. trains as luggage without restrictions. For further change at the next station whose time is printedd in Local transport enquiries details call our Customer Relations Team on bold type unless a footnote gives other instructions.ions. For all your local public transport enquiries 0333 222 0125 or see our Passenger’s Charter. Buying your ticket phone 0871 200 22 33 from 0800 to 2000 daily.y. Passenger’s Charter It’s a legal requirement to have a valid tickett or pass before you start your journey and you risksk Customers with disabilities We aim to deliver services that meet the needs prosecution if you travel without one. Northern aims to make its services available toto and expectations of our customers. You must buy your ticket from the ticket officee or all, including people with disabilities or restrictedted We set out our promises and standards in a ticket vending machine before getting on thee mobility. Passenger’s Charter. You can view it on our train. If the ticket office is closed or you boardd at We have a Disabled People’s Protection Policycy website, ask for a copy at any staffed station or an unstaffed station you can buy your ticketf fromrom (DPPP) that sets out the services available to request a copy by post from our Customer the conductor on the train. If you avoid usingthe disabled customers. You can view it on our Relations Team. We welcome your feedback and ticket office or vending machine when they’rere website or request a copy from our Customerr suggestions about any aspect of our services. available, the conductor will charge you thefull Relations team. Anytime Single/Return fare. Alternatively buy youryour Transport Focus To book assistance: 0333 222 0128 or ticket online at northernrail.org #getaticket. Telephone: 0300 123 2350 Freephone: 08081 56 16 06 Group travel 0800 to 2000 Monday to Saturdayay Address: Transport Focus FREEPOST RTEH-XAGE-BYKZ We may give discounts for groups of ten or 0900 to 1700 Sunday PO Box 5594 more. For details please call 0333 222 0127 Textphone: 0333 222 0126 0900 to 1700 Monday to Friday. Southend On Sea SS1 9PZ Email: [email protected] Website: transportfocus.org.uk Off-Peak/Anytime tickets Wheelchairs, pushchairs and bikes Some of our routes require an Anytime Day ticketcket Customer Relations To make it easier for you to board the train withtha a to travel between the hours of 1601 and 1829on If you have comments or enquiries about any of wheelchair, pushchair or bike, please look outfor weekdays. For affected routes, and more our services please contact us. information please visit: northernrail.org/off-peakeak stickers on the outside of our trains, showing thehe best doors to use. Telephone: 0333 222 0125 National Rail Enquiries 0800 to 2000 Monday to Saturday 0900 to 1700 Sunday Phone 08457 48 49 50 for full details of all trainsns Mobility scooters times and fares or visit nationalrail.co.uk We cannot accept any type of mobility scooteroter Contact: northernrail.org/comments for travel on our trains, unless it can be foldedd Address: Customer Relations Department Train running and carried on board (similar to a piece of Northern Rail Ltd The latest information on train running is luggage), due to their restricted manoeuvrabilitybility Freepost (RLSL-ABEC-BGUU) available by phoning TrainTracker™ from and stability. Leeds LS1 4DY National Rail Enquiries on 0871 200 49 15 or byy texting TrainTracker™. WWhilsth every care has been taken to ensure the accuracy of thehe @northernrailorg inforinformationm contained in this timetable, we can accept no liabilityty for Text your station name to 84950. aany inaccuracies, and reserve the right to change informationon without further notice. age 5 York - Harrogate - Leeds York - Harrogate - Leeds York - Harrogate - Leeds he Mondays to Fridays Mondays to Fridays Saturdays n GR A York d - 1805 - 1913 2011 2112 2211 - - - tion York d - - - 0649 - - - - 0754 - Poppleton - 1810 - 1918 2016 2117 2216 - - - York d 1511 - 1611 - 1704 1728 - 1811 1913 2011 Poppleton - - - 0654 - - - - 0759 - Hammerton - 1818 - 1926 2024 2125 2224 - - - Poppleton 1516 - 1616 - 1709 1736 - 1817 1918 2016 Hammerton - - - 0702 - - - - 0807 - Cattal - 1825 - 1929 2027 2128 2228 - - - Hammerton 1524 - 1624 - 1717 1744 - 1824 1926 2024 Cattal - - - 0705 - - - - 0811 - Knaresborough a - 1833 - 1937 2035 2136 2236 - - - Cattal 1527 - 1627 - 1726 1747 - 1828 1929 2027 Knaresborough a - - - 0713 - - - - 0819 - d 1810 1834 1906 1938 2036 2137 2237 - - - Knaresborough a 1535 - 1635 - 1734 1755 - 1836 1937 2035 d - - 0700 0719 - 0742 0757 - 0819 0855 Starbeck 1813 1837 1909 1941 2039 2140 2241 - - - d 1536 1605 1636