The World Bank Report No: ICR00003112 Public Disclosure Authorized IMPLEMENTATION COMPLETION AND RESULTS REPORT (IDA-39620 IDA-H1320 IDA-H7660 TF-11457 TF-92093) ON A GRANT IN THE AMOUNT OF SDR 71 MILLION (US$ 103 MILLION EQUIVALENT) Public Disclosure Authorized AND A GRANT IN THE AMOUNT OF SDR 32.3 MILLION (US$ 50 MILLION EQUIVALENT) TO THE REPUBLIC OF GHANA FOR A URBAN WATER PROJECT Public Disclosure Authorized December 21, 2016 Water Global Practice Africa Region Public Disclosure Authorized CURRENCY EQUIVALENTS (Exchange Rate Effective October 2016) Currency Unit = Ghanaian Cedi 1.00 Ghana Cedi = US$ 0.25 US$ 1.00 = 4.00 Ghana Cedis FISCAL YEAR 2015/16 ABBREVIATIONS AND ACRONYMS CAS Country Assistance Strategy CFAA Country Financial Accountability Assessment DCA Development Credit Agreement EAMP Environmental Assessment and Management Plan FMR Financial Monitoring Report FYIP First Year Investment Plan GAMA Greater Accra Metropolitan Area GDP Gross Domestic Product GHC Ghanaian Cedi GOG Government of Ghana GPRS Ghana Poverty Reduction Strategy GSGDA Ghana Shared Growth Development Agenda GWCL Ghana Water Company Limited GWSC Ghana Water and Sewerage Company HIPC Highly Indebted Poor Countries Initiative ICR Implementation Completion Report IDA International Development Association IFC International Finance Corporation IO Intermediate Outcome ISR Implementation Status and Results Report KPI Key Performance Indicator LGPCU Local Government Projects Coordination Unit MDG Millennium Development Goals MMAs Metropolitan and Municipal Assemblies (Local Governments) MMDA Municipal and District Assemblies MOFEP Ministry of Finance and Economic Planning MLGRD Ministry of Local Government and Rural Development MTDF Medium Term Development Framework MWRWH Ministry of Water Resources, Works and Housing NDF Nordic Development Fund NGO Non-government organization NWP National Water Policy PCU Project Coordination Unit PDO Project Development Objective PMU Project Management Unit PURC Public Utilities Regulatory Commission RRF Repair and Rehabilitation Fund SEC State Enterprises Commission SIL Specific Investment Loan TA Technical Assistance WASH Water, Sanitation and Hygiene WHO World Health Organization WSS Water Supply and Sanitation Senior Global Practice Director: Guang Zhe Chen Country Director: Henry Kerali Practice Manager: Wambui Gichuri Project Team Leader: Emmanuel Nkrumah ICR Team Leader: Sanyu Lutalo COUNTRY: REPUBLIC OF GHANA Project Name: URBAN WATER PROJECT CONTENTS Data Sheet A. Basic Information B. Key Dates C. Ratings Summary D. Sector and Theme Codes E. Bank Staff F. Results Framework Analysis G. Ratings of Project Performance in ISRs H. Restructuring I. Disbursement Graph 1. Project Context, Development Objectives and Design ............................................... 1 2. Key Factors Affecting Implementation and Outcomes .............................................. 1 3. Assessment of Outcomes ............................................................................................ 2 4. Assessment of Risk to Development Outcome ........................................................... 3 5. Assessment of Bank and Borrower Performance ....................................................... 3 6. Lessons Learned ......................................................................................................... 3 7. Comments on Issues Raised by Borrower/Implementing Agencies/Partners ............ 3 Annex 1. Project Costs and Financing ............................................................................ 4 Annex 2. Outputs by Component ................................................................................... 5 Annex 3. Economic and Financial Analysis ................................................................... 6 Annex 4. Bank Lending and Implementation Support/Supervision Processes .............. 7 Annex 5. Beneficiary Survey Results ............................................................................. 9 Annex 6. Stakeholder Workshop Report and Results ................................................... 10 Annex 7. Summary of Borrower's ICR and/or Comments on Draft ICR ..................... 11 Annex 8. Comments of Cofinanciers and Other Partners/Stakeholders ....................... 12 Annex 9. List of Supporting Documents ...................................................................... 13 MAP A. Basic Information Country: Ghana Project Name: Urban Water Project IDA-39620,IDA- H1320,IDA- Project ID: P056256 L/C/TF Number(s): H7660,TF-11457,TF- 92093 ICR Date: 12/15/2016 ICR Type: Core ICR Lending Instrument: SIL Borrower: Republic of Ghana XDR 71 Million Original Total (US$103 million Disbursed Amount: XDR 71 million Commitment: equivalent) XDR 103.3 Million Revised Amount: (US$153 Million Disbursed Amount XDR 103.3 million equivalent) Environmental Category: B Implementing Agency: Ghana Water Company Ltd. (GWCL) Co-financiers and Other External Partners: Nordic Development Fund; Dutch Government B. Key Dates Revised / Actual Process Date Process Original Date Date(s) Concept Review: 12/07/1998 Effectiveness: 03/21/2005 03/21/2005 10/10/2010 Appraisal: 05/10/2004 Restructuring(s): N/A 09/25/2012 12/31/2015 Mid-term Approval: 07/27/2004 07/31/2007 08/06/2009 Review: Closing: 12/31/2010 06/30/2016 C. Ratings Summary C.1 Performance Rating by ICR Outcomes: Moderately Unsatisfactory Risk to Development Outcome: Substantial Bank Performance: Moderately Unsatisfactory Borrower Performance: Moderately Unsatisfactory i C.2 Detailed Ratings of Bank and Borrower Performance (by ICR) Bank Ratings Borrower Ratings Moderately Moderately Quality at Entry: Government: Unsatisfactory Unsatisfactory Quality of Moderately Implementing Moderately Supervision: Satisfactory Agency/Agencies: Unsatisfactory Overall Bank Moderately Overall Borrower Moderately Performance: Unsatisfactory Performance: Unsatisfactory C.3 Quality at Entry and Implementation Performance Indicators Implementation QAG Assessments Indicators Rating Performance (if any) Potential Problem Quality at Entry Project at any time Yes None (QEA): (Yes/No): Problem Project at any Quality of Yes None time (Yes/No): Supervision (QSA): DO rating before Moderately Closing/Inactive status: Satisfactory D. Sector and Theme Codes Original Actual Sector Code (as % of total Bank financing) Central Government Administration 15 15 Water supply 85 85 Theme Code (as % of total Bank financing) Infrastructure services for private sector 29 29 development Other Private Sector Development 14 14 Participation and civic engagement 14 14 Urban services and housing for the poor 29 29 Water resource management 14 14 E. Bank Staff Positions At ICR At Approval Vice President: Makhtar Diop Callisto E. Madavo Country Director: Henry G. R. Kerali Mats Karlsson Practice Manager: Wambui G. Gichuri Inger Andersen ii Project Team Leader: Emmanuel Nkrumah Alexander A. McPhail ICR Team Leader: Sanyu Lutalo ICR Primary Author: Sanyu Lutalo Other members of ICR Ivaylo Kolev and Rebecca team Gilsdorf F. Results Framework Analysis Project Development Objectives (from Project Appraisal Document) The project's principal development objectives (PDOs) were to (i) significantly increase access to the piped water system in Ghana's urban centers, with an emphasis on improving access, affordability and service reliability to the urban poor; and (ii) restoring long-term financial stability, viability and sustainability of the Ghana Water Company Limited. Revised Project Development Objectives (as approved by original approving authority) The revised PDOs were: (i) to increase access to affordable and reliable piped water supply in targeted urban centers; and (ii) improve financial viability of the Ghana Water Company Ltd. (GWCL). iii (a) PDO Indicator(s) Original Target Actual Value Baseline Values (from Formally Revised Achieved at Indicator Value approval Target Values Completion or documents) Target Years Urban centers receiving civil works add at least 50,000 new Indicator 1: connections or stand posts Value quantitative or 0 >=50000 Dropped Qualitative) Date achieved 01-Jul-2004 30-Jun-2010 Comments (incl. % Indicator dropped. Replaced with core indicators added below to achievement) add clarity and align with revised core sector indicators. GWCL in the five largest cities meet 100% of their cash obligations Indicator 2: from collected revenues Value quantitative or 60% 100% Qualitative) Date achieved 01-Jul-2004 30-Jun-2010 Achieved prior to restructuring. 100% of the O&M costs were being Comments (incl. % recovered since January 2008 following tariff adjustment. This achievement) indicator was dropped after restructuring. Indicator 2 (revised): GWCL ratio of revenues to operation & maintenance costs (%) Value quantitative or 0.60 n/a 1.05 1.07 Qualitative) Date achieved 01-Jul-2004 30-Jun-2016 13-Jun-2016 Revised target 102% achieved. Target was revised to utilize Comments (incl. % standard O&M coverage and to not cap it at 100%. Revised target achievement) also broadened to include all of GWCL instead of just five largest cities. Improved community water points constructed or rehabilitated under Indicator 3: the project Value quantitative or 0 n/a 500 449 Qualitative) Date achieved 01-Jul-2004 30-Jun-2016 13-Jun-2016 Comments (incl. % 90% achieved. This core sector indicator was added at restructuring. achievement) New piped household water connections that are resulting from the Indicator 4: project intervention Value quantitative or 0 n/a 50000 45000 Qualitative)