Pandora FMS v1.2 Userguide Pandora FMS v1.2Userguide First Edition(v1.2) Edition Published November 21st, 2006 Copyright © 2006 Artica Soluciones Tecnologicas S.L, Sancho Lerena, Esteban Sanchez, David Villanueva, Raul Mateos, Manuel Arostegui and others. Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.1 or any later version published by the Free Software Foundation. A copy of the license is included in the section entitled “GNU Free Documentation License”. Revision History Revision 1.2 24 November 2006 Submitted. Revision 1.1 10 October 2006 Submitted. Revision 1.0 11 September 2006 Submitted. Revision 0.1 11 September 2006 First draft for review. Table of Contents 1. Introduction to Pandora FMS ..............................................................................................................1 1.1. Pandora. The Free Monitoring System .......................................................................................1 1.2. Introducing Pandora FMS...........................................................................................................1 1.3. What kind of systems/ services can be monitored? ....................................................................3 1.3.1. Global architecture .........................................................................................................4 1.4. Information gathering with Pandora agents ................................................................................5 1.4.1. XML Data files...............................................................................................................5 1.4.2. Pandora servers...............................................................................................................7 1.4.3. Pandora console..............................................................................................................8 1.4.4. Pandora database ............................................................................................................8 1.5. Pandora 1.2 new features ............................................................................................................9 1.6. About Pandora.............................................................................................................................9 2. Users......................................................................................................................................................11 2.1. Profile manager .........................................................................................................................11 2.2. Adding a user ............................................................................................................................12 2.3. Deleting a user ..........................................................................................................................13 2.4. Statistics ....................................................................................................................................14 2.5. Messages to users......................................................................................................................14 2.5.1. Messages to groups.......................................................................................................15 3. Agents....................................................................................................................................................16 3.1. Group Manager .........................................................................................................................16 3.2. Adding an agent ........................................................................................................................17 3.2.1. Assigning modules .......................................................................................................18 3.2.2. Alerts ............................................................................................................................21 3.2.3. Agent module and agent’s alert management...............................................................24 3.2.4. Agents group detail.......................................................................................................25 3.3. Agent monitoring ......................................................................................................................25 3.3.1. Agent view....................................................................................................................26 3.3.2. Accessing the data of an agent .....................................................................................28 3.3.3. Alert details ..................................................................................................................33 3.3.4. Monitor details..............................................................................................................33 3.3.5. Export Data...................................................................................................................34 3.3.6. Statistics........................................................................................................................35 3.4. SNMP Console..........................................................................................................................36 3.4.1. SNMP Alerts ................................................................................................................37 4. Incident management and messages ..................................................................................................40 4.1. Adding an incident ....................................................................................................................42 4.2. Incident follow up .....................................................................................................................43 4.2.1. Adding comments to an incident..................................................................................44 4.2.2. Attaching files to an incident........................................................................................46 4.3. Searching for an incident ..........................................................................................................46 4.4. Statistics ....................................................................................................................................47 4.5. Messages ...................................................................................................................................49 iii 5. Events....................................................................................................................................................52 5.1. Statistics ....................................................................................................................................53 6. System audit .........................................................................................................................................55 6.1. Statistics ....................................................................................................................................56 7. Pandora Servers...................................................................................................................................57 8. Database Maintenance ........................................................................................................................59 8.1. DB Information .........................................................................................................................59 8.2. Manual purge of the Datadase...................................................................................................61 8.2.1. Agent’s data purge........................................................................................................61 8.2.2. Purging system data......................................................................................................63 9. Pandora Configuration........................................................................................................................65 9.1. Links..........................................................................................................................................66 A. GNU Free Documentation License....................................................................................................68 A.1. 0. PREAMBLE ........................................................................................................................68 A.2. 1. APPLICABILITY AND DEFINITIONS ............................................................................68 A.3. 2. VERBATIM COPYING.......................................................................................................69 A.4. 3. COPYING IN QUANTITY .................................................................................................69 A.5. 4. MODIFICATIONS...............................................................................................................70 A.6. 5. COMBINING DOCUMENTS.............................................................................................71 A.7. 6. COLLECTIONS OF DOCUMENTS ..................................................................................72 A.8. 7. AGGREGATION WITH INDEPENDENT WORKS..........................................................72 A.9.