Register your product and get support at 6804 series www.philips.com/TVsupport User Manual 43PUS6804 50PUS6804 55PUS6804 65PUS6804 Contents 13.1 Setup Smart TV 46 1 Get Support 4 13.2 Smart TV Start Page 46 1.1 Identify and Register your TV 4 13.3 App Gallery 46 1.2 TV Help and User Manual 4 1.3 On-line Help and User Manual 4 14 TV on Demand / Video on Demand 47 1.4 Consumer Care / Repair 4 2 Software 6 15 Ambilight 48 2.1 Update Software 6 15.1 Ambilight Style 48 2.2 Software Version 6 15.2 Ambilight Brightness, Saturation 48 15.3 Ambilight+hue 48 3 Quick Guide 7 15.4 Advanced Ambilight Settings 50 3.1 Remote Control 7 15.5 Lounge Light Mode 50 3.2 IR sensor 8 16 Netflix 51 3.3 Joystick - Local Control 8 4 Setting Up 9 17 Rakuten TV 52 4.1 Read Safety 9 18 Amazon Prime Video 53 4.2 TV Placement 9 4.3 Turn on TV 9 19 YouTube 54 5 Connections 11 20 Environmental 55 5.1 Connectivity guide 11 5.2 Antenna 11 20.1 European Energy Label 55 5.3 Satellite 11 20.2 End of Use 55 5.4 Video Device 11 21 Specifications 56 5.5 Audio Device 12 5.6 Mobile Device 13 21.1 Power 56 5.7 Other Device 14 21.2 Reception 56 21.3 Display Resolution 56 6 Switch Source 17 21.4 Supported Input Resolution - Video 56 6.1 Source List 17 21.5 Supported Input Resolution - Computer 56 6.2 Rename Device 17 21.6 Sound 57 21.7 Multimedia 57 7 Channels 18 21.8 Connectivity 57 7.1 About Channels and Switch Channels 18 22 Troubleshooting 58 7.2 Install Channel 18 7.3 Channel List 23 22.1 Tips 58 7.4 Favourite Channels 24 22.2 Switch On 58 7.5 Text / Teletext 25 22.3 Remote Control 58 22.4 Channels 58 8 TV Guide 27 22.5 Satellite 59 8.1 What You Need 27 22.6 Picture 59 8.2 Using the TV Guide 27 22.7 Sound 60 8.3 Freeview Play 28 22.8 HDMI - UHD 60 22.9 USB 61 9 Recording and Pause TV 29 22.10 Wi-Fi and Internet 61 9.1 Recording 29 22.11 Wrong Menu Language 61 9.2 Pause TV 30 23 Safety and Care 62 10 Videos, Photos and Music 31 23.1 Safety 62 10.1 From a USB Connection 31 23.2 Screen Care 63 10.2 Photos 31 24 Terms of Use 64 10.3 360 Photo 31 10.4 Videos 32 25 Terms of Use 65 10.5 Music 32 11 Open TV Setting Menus 33 26 Copyrights 66 11.1 Home Menu Overview 33 26.1 HDMI 66 11.2 Frequent settings and All settings 33 26.2 Dolby Audio 66 11.3 All Settings 33 26.3 Dolby Vision and Dolby Atmos 66 26.4 DTS-HD (italics) 66 12 Wireless and Networks 43 26.5 Wi-Fi Alliance 66 12.1 Home Network 43 26.6 Other Trademarks 66 12.2 Connect to Network 43 27 Open Source 67 12.3 Wireless and Network Settings 44 27.1 Open Source Software 67 13 Smart TV 46 27.2 Open Source License 67 2 28 Disclaimer regarding services and/or software offered by third parties 71 Index 72 3 1 Ambilight function. Get Support 1.3 1.1 On-line Help and User Identify and Register your TV Manual Identify your TV - TV model number and serial To solve any Philips TV related problem, you can number consult our online support. You can select your You might be asked to provide the TV product model language and enter your product model number. number and serial number. Find these numbers on Go to www.philips.com/TVsupport. the packaging label or on the type label on the back On the support site you can find your country's or bottom of the TV. telephone number to contact us as well as answers to Register your TV frequently asked questions (FAQs). In some countries, you can chat with one of our collaborators and ask Register your TV and enjoy a range of benefits your question directly or send a question by email. including full support (including downloads), You can download new TV software or the manual to privileged access to information about new products, read on your computer. exclusive offers and discounts, the chance to win prizes and even participate in special surveys about For more TV troubleshooting and frequently asked new releases. questions (FAQs)... Go to www.philips.com/TVsupport Go to http://philips-tvconsumercare.kxondemand.com/ portal/en/ModelSelect 1.2 TV Help and User Manual TV Help on your tablet, smartphone or computer (Home) > Settings > Help To carry out extended sequences of instructions more easily, you can download the TV Help in PDF format You can use Help function to diagnose and get more to read on your smartphone, tablet or information about your TV. computer. Alternatively, you can print the relevant • How to - You can see instructions on how to Help page from your computer. install channels, sort channels, update TV software, To download the Help (user manual) go connect external devices and use Smart functions on to www.philips.com/TVsupport your TV. • Check the TV - You can check if the picture, sound, 1.4 Ambilight* are working fine during playing a short video clip. Consumer Care / Repair • Check the network - Check the network For support and repair, call the Consumer Care connection. hotline in your country. Our service engineers will take • View weak signal history - Display the list of care of a repair, if necessary. channel numbers that were automatically saved when signal strength was weak. Find the telephone number in the printed • Update software - Check available software documentation that came with the TV. updates. Or consult our • User manual - Read the user manual for TV website www.philips.com/TVsupport and select information. your country if needed. • Troubleshooting - Find a solution for frequent ask questions. TV model number and serial number • Factory settings - Reset all settings to factory You might be asked to provide the TV product model settings. number and serial number. Find these numbers on • Reinstall TV - Reinstall and redo the complete TV the packaging label or on the type label on the back installation. or bottom of the TV. • Contact info - Show the telephone number or web address for your country or region. Warning * Ambilight setting is only for models which support Do not attemp to repair the TV yourself. This may 4 cause severe injury, irrepairable damage to your TV or void your warranty. 5 2 back on again. Please wait. Do not . Software • use the remote control • remove the USB memory device from the TV 2.1 • press twice Update Software • press the power switch on the TV The TV switches itself off (for 10 seconds) and then Search for Updates back on again. Please wait. The TV software has been updated. You can use the Update from Internet TV again. To prevent an accidental update of the TV software, (Home) > Settings > Update software > Search delete the autorun.upg file from the USB memory for updates > Internet (Recommended) device. Look for a software update yourself. • If the TV is connected to the Internet, you may receive a message to update the TV software. You Local Updates need a high-speed (broadband) Internet connection. If you receive this message, we (Home) > Settings > Update recommend you to carry out the update. software > Search for updates > USB > Local • During the software update, there is no picture and updates. the TV will switch off and on again. This might happen For dealers and expert users. several times. The update can take a few minutes. • Wait until the TV picture comes back up. Do not press the power switch on the TV or on the remote control during the software update. Look for OAD updates (Over-the-air Download) (Home) > Settings > Update Update from USB software > Search for updates > Look for OAD (Home) > Settings > Update updates. software > Search for updates > USB Scan to search for an Over-the-air software update. • You need a computer with an high-speed Internet connection and a USB memory device to upload the software on the TV. 2.2 • Use a USB memory device with 512MB free space. Make sure that write protection is switched off. Software Version 1 - Start the update on TV (Home) > Settings > Update Select Update software > Search for updates > software > Current software info USB, then press OK. 2 - Identify the TV To view the current TV software version. Insert the USB memory into one of the USB connections of the TV. Select Start and press OK. An identification file is written on the USB memory device. 3 - Download the TV software - Insert the USB memory into your computer. - On the USB memory device, locate the file update.html and double click it. - Click on Send ID. - If new software is available, download the .zip file. - After the download, unzip the file and copy the file autorun.upg onto the USB memory device. - Do not place this file in a folder. 4 - Update the TV software Insert the USB memory into the TV again. The update starts automatically. The TV switches itself off for 10 seconds and then 6 3 Quick Guide 3.1 Remote Control Batteries and Cleaning Replace batteries If the TV does not react on a key press on the remote 1 - Standby / On control, the batteries might be empty.