Residential PO Box 759 West Jefferson, NC 28694 1-800-759-222

Residential PO Box 759 West Jefferson, NC 28694 1-800-759-222

Products & Prices SkyBest TV Channel Line-up High Definition Premium Movie Paks Digital Packages Digital Basic Digital Plus continued Basic HD Channels*** HBO Movie Pak*** 1 SkyZone HD 115 LMN 801 SkyZone HD 300 HBO Digital Basic – with phone or Broadband - $20.95/mo. 2 TBN 116 Lifetime 802 TBN HD 301 HBO Comedy Digital Basic – standalone service - $30.95/mo. 3 WBTV - CBS 120 Lifetime Real Women 803 WBTV-HD - CBS 302 HBO Family 4 WUNL - PBS 123 E! 804 WUNL-HD – PBS 303 HBO 2 81 Channels (80 Channels in Alleghany County) 5 WCYB - NBC* 126 Discovery Fit & Health 805 WCYB-HD - NBC* 304 HBO Signature (Includes 46 Digital Music Channels) Basic Service is required 6 WCNC - NBC 129 Hallmark 806 WCNC-HD - NBC 305 HBO Zone to receive any other SkyBest TV service. 7 WXII - NBC 131 AMC 807 WXII-HD - NBC 8 WGHP - FOX 150 The Military Channel 808 WGHP-HD - FOX 2013 SkyBest TV Annual 9 WSOC - ABC 153 TruTV 809 WSOC-HD - ABC Cinemax Movie Pak*** Digital Plus - with phone or Broadband - $62.95/mo. 10 WJZY - FOX 154 Spike TV 810 WJZY-HD - FOX 310 Cinemax Notification Information Digital Plus – standalone service - $72.95/mo. 11 WCCB - CW 156 Syfy 811 WCCB-HD - CW 311 ActionMax North Carolina - Residential 12 WMYT - MyTV 161 Bravo 812 WMYT-HD - MyTV 312 MoreMax 150 Channels (149 Channels in Alleghany County) 13 WGN America 170 TBS 815 WAXN-HD – IND 313 ThrillerMax Includes Basic Programming 15 WAXN – IND 171 USA Network 817 WETP – HD - PBS 17 WETP - PBS 172 TNT 820 Velocity PO Box 759 18 WLNN - MTN 175 FX Showtime/TMC/FLIX Movie Digital Premier – with phone or Broadband - $67.95/mo. 21 Alleghany Community TV 176 A&E Plus HD Channels*** *** West Jefferson, NC 28694 Digital Premier – standalone service - $77.95/mo. 56 ShopNBC 180 CNN 821 AXS TV Pak 179 Channels (178 Channels in Alleghany County) 72 UNC EX 182 HLN 822 HD Net Movies 320 Showtime 1-800-759-2226 823 Universal HD 321 Showtime Extreme Includes Basic and Plus Programming 74 UNC KD 183 FOX News Channel 93 World PBS 184 FOX Business Network 830 FOX SportSouth HD 322 Showtime Family Zone www.SkyBestTV.com 94 Create PBS 185 CNBC 831 ESPN HD 323 Showtime Next Premium Movie Paks 122 HSN 186 MSNBC 832 ESPN2 HD 324 Showtime Showcase 187 C-SPAN 192 BBC America 834 ESPNews HD 325 Showtime Too 188 C-SPAN2 200 MTV 835 ESPNU HD 326 Showtime Women The 1992 Cable Act requires the following annual HBO – (Includes 6 Channels) $15.95/mo. 836 FOX Sports Carolinas HD 327 Showtime Beyond 224 WLFG – Living Faith TV 201 VH1 notification of customer service standards. Cinemax – (Includes 4 Channels) $13.95/mo. 226 Inspiration Network 202 CMT 837 MASN HD 330 The Movie Channel 230 QVC 215 BET 838 MASN 2 HD 331 The Movie Channel Xtra Showtime/TMC/FLIX – (Includes 11 Channels) $15.95/mo. 233 Jewelry TV 216 Comedy Central 839 NFL Network HD 335 FLIX Resolution of Complaints and Inquiries 840 FOX Sports 1 Starz/Encore – (Includes 11 Channels) $15.95/mo. 256 Live Well Network 220 The Church Channel If you have a complaint about your television service, 847 Outdoor HD 259 Severe Weather Center 9 Now 221 JCTV you should first contact SkyBest TV customer service by 261 Me-TV 222 Smile of a Child 849 Golf Channel HD Starz/Encore Movie Pak*** HD Channels 850 Discovery Channel HD visiting www.skybesttv.com, emailing 262 Antenna TV 350 Starz HD Access - $ 9.95/mo. 264 Bounce TV 851 National Geographic HD 351 Starz Cinema [email protected], or by calling 800-759-2226. You (Includes High-Definition Channels within your subscribed 680 WKSK Digital Premier 852 The Learning Channel HD 352 Starz Kids & Family can also visit one of our customer service centers listed 853 Science Channel HD 42 FOX Soccer Channel 353 Starz Edge Standard-Definition Package) 44 FOX Sports Atlantic 854 Destination America HD 360 Encore below. Our customer service centers are open Monday – Digital Plus 45 FOX Sports Central 855 Animal Planet HD 361 Encore Action Friday from 8 a.m. to 5 p.m. If your complaint is not Set-Top Boxes 25 The Weather Channel 46 FOX Sports Pacific 856 The Hub HD 362 Encore Drama resolved satisfactorily by SkyBest TV’s customer service 26 SkyBest Local Weather 48 Tennis Channel 857 Investigation Discovery HD 363 Encore Love department, you may contact the Consumer Protection Standard Set-Top Box $ 3.95/mo. 30 FOX SportSouth 52 NBC Sports Network 858 BBC America HD 364 Encore Suspense Set-Top Box with DVR $ 8.95/mo. 31 ESPN 54 The Sportsman Channel 859 Cartoon Network HD 365 Encore Westerns Division of the Attorney General’s Office of the State of 860 ABC Family HD North Carolina at 877-566-7226 (toll-free inside NC) or 32 ESPN 2 63 Disney Jr. 366 Encore Family 861 Disney HD 33 ESPN Classic 75 Teen Nick 919-716-6000. iN DEMAND Pay-Per-View $ Varies 862 Disney XD HD 34 ESPNews 76 Nick Jr. ESPN Pay-Per-View (GamePlan & Full Court) $ Varies 35 ESPN U 77 Nicktoons 864 FX HD Movie Pak HD Channels*** West Jefferson Customer Service Center NFL RedZone $ Varies 36 FOX Sports Carolinas 78 Nick Too 866 TBS HD 700 HBO HD 37 MASN 102 H2 868 TNT HD 710 Cinemax HD 1079 NC Hwy 194 N 38 MASN 2 105 G-4 Video Game Television 869 TruTV HD 720 Showtime HD West Jefferson, NC 28694 873 A&E HD Cable TV Installation & Miscellaneous Charges 39 NFL Network 109 DIY (Do-It-Yourself) 730 The Movie Channel HD 336-877-1350 (Ashe) Installation fee $150.00 40 FOX Sports 1 125 Style 874 History HD 750 Starz HD 875 E! HD Returned check fee $ 25.00 50 Golf Channel 130 Hallmark Movie Channel 53 Outdoor Channel 140 Turner Classic Movies 876 HGTV HD A la carte Sparta Customer Service Center Non-pay reconnect fee $ 20.00 55 RFD TV 142 FOX Movie Channel 878 Food HD 199 Grayson Street 880 Palladia HD 843 – NFL RedZone HD**/*** Reconnect fee $ 39.95 60 TV Land 151 BIO Sparta, NC 28675 61 ABC Family 164 Cloo 890 CNN HD Move service fee $ 39.95 64 Disney Channel 190 Bloomberg 894 FOX News Channel HD TO RECEIVE HD ACCESS, YOU WILL 336-372-1350 (Alleghany) Seasonal reactivation fee $ 39.95 65 Disney XD 205 MTV 2 895 FOX Business Network HD NEED: Early termination fee $ 95.00 68 Nickelodeon 206 VH1 Classic 896 Hallmark Channel HD • An HD Television Seven Devils Customer Service Center 69 Cartoon Network 207 CMT Pure Country 898 LMN HD • An HDMI cable or component cables HDMI Cable $ 10.00 899 Lifetime HD 157 Seven Devils Road 70 Boomerang 208 MTV HITS • HD Access through SkyBest TV Optical Audio Link Cable $ 4.95 Banner Elk, NC 28604 80 The Hub 209 Great American Country Premier HD Channels*** Tripp Lite Power Strip $ 9.95 82 The Science Channel 210 BlueHighways TV * Not Available in Alleghany County 828-963-1350 (Watauga) 83 Destination America 225 Daystar 842 FOX Soccer Channel HD Additional Remote Control $ 19.95 846 NBC Sports Network HD 84 Investigation Discovery **Must subscribe to Digital Plus or Premier Avery Retail Store Standard set-top box replacement fee $200.00 85 OWN (Oprah Winfrey Network) 863 Disney Jr. HD programming to order. A la carte 865 Turner Classic Movies HD DVR set-top box replacement fee $350.00 90 Discovery Channel 16 High Country Square, Hwy 184 91 The Learning Channel 43 – NFL RedZone** 871 H2 HD ***Must subscribe to related Standard-Def Banner Elk, NC 28604 Service visit to upgrade or exchange set-top box 872 BIO HD 92 National Geographic Digital Music Channels can be found Package to receive HD Channel. 828-898-1350 (Avery) First set-top box $30.00 100 Animal Planet 879 BlueHighways TV HD 101 History between 601 & 646. 887 G4 HD Channel line-ups subject to change. Each additional set-top box $15.00 897 Hallmark Movie Channel HD 106 GSN *Not Available in Alleghany County 110 HGTV Rates are subject to change. Some restrictions may apply. Prices do not include Channel line-ups subject to change. 111 Travel Channel applicable taxes and fees. **Must subscribe to Digital Plus or Premier 112 Food Network programming to order. *If a service visit is required to reconnect service, additional fees may apply. Digital Basic Your Bill system and do not require fiber construction to the and channel review. Remote control units that are which may be connected to the inside wiring in your home. premises. compatible with set-top boxes or other terminal equipment In addition, we are not responsible for problems caused by SkyBest, like most communications companies, bills one may be obtained from SkyBest TV or from sources other tampering, neglect or abuse. month in advance. Therefore, any change in services will Appointments for installations, service calls and other than SkyBest TV such as retail outlets. be reflected on the next month’s bill. The first bill you installation activities are scheduled in four-hour work You have the option of removing, repairing, rearranging or receive after initial installation or after you make service windows during normal business hours. We cannot cancel a You are encouraged to contact SkyBest to inquire about maintaining the inside wiring yourself or hiring a qualified changes to your account will contain prorated charges in service call after the close of business on the day prior to whether a particular remote control unit would be outside contractor to do the work for you.

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