Tony Furr LinkedIn Profile: https://www.linkedin.com/in/tfurrncstate JOB OBJECTIVE To obtain a position where I can utilize my experience in management, sales, operations, marketing, analytics, revenue generation, education, training, and strong communication abilities to meet or surpass the goals given to the team and I. WORK EXPERIENCE Anomaly Squared, Account Manager, Greensboro, NC May 2019 – Present • Oversee customer account management, including negotiating contracts and agreements to maximize profits • Build and maintain strong, long-lasting customer relationships (Account base of 37+ partners) • Serve as the direct liaison between the client, our call center operations team, and our corporate staff • Forecast and track key account metrics (i.e. weekly and monthly sales results and quarterly forecasts) Greensboro Swarm (NBA G League Affiliate of the Charlotte Hornets), Director of Sales, Greensboro, NC February 2016 – May 2019 • Controls all ticket operations and communication; sole communication source to all our package holders and group leaders from day-to-day • Oversee and manage ticket sales, partnership sales, and all ticket operations • Joined this organization as the 2nd teammate behind our team President, so ultimately aided in getting our organization started and to a point where we will be sustainable for many years to come • Manage, direct, and train 8 full-time staff members (colleagues now in positions as Minor League Baseball GM and University Director of Ticket Operations and Sales), as well as multiple part-time staff and interns in both ticket sales and corporate sales • #1 revenue driver in helping exceed our ticket sales goals with 16 sell outs out of 72 games • Drive incremental revenue through unique partnership opportunities that help our clients build business and foster better relationships internally and externally Delaware 87ers (NBA G League Affiliate of the Philadelphia 76ers), Director of Ticket Sales, Wilmington, DE October 2013 – February 2016 • Managed, directed, and trained 13 full-time staff members along with multiple interns and part-time staff • Increased sales in tickets by over 67% in fulls and 123% in groups / revenue by over 50% in fulls and 95% in groups • Structured, designed, and carried out the sales plan for the team since inception allowing us to increase paid attendance by 55% from year one to two • Implemented a face-to-face meeting approach and conducted on-going training to help convert B2B • Hosted weekly one-on-one’s to learn and continue to drive success • Oversaw all of the team’s merchandise; both inventory management & profits (increased profits by 156%) Charlotte Knights (Triple-A Affiliate of the Chicago White Sox), Senior Account Executive, Charlotte, NC January 2010 – October 2013 • #1 seller in ticket sales for two seasons • Assisted in leading us to our goal of $1.5 million in 2012 • Increased sales 35% from 2010 to 2011, 23% from 2011 to 2012, and 47% from 2012 to 2013 • Executed a thriving plan with ticket minimums for on-field elements (i.e. – anthem, parade, base change, dream team, etc.) • Played a significant role in selling out Club Seats (3 & 5 year deals) at the new BB&T Ballpark in less than 9 weeks time – opened in April 2014 Pittsburgh Pirates Baseball Organization, Inside Sales Representative, Pittsburgh, PA January 2009 – October 2009 • Received a high level of training for prospecting and cold calling local businesses and multi-game buyers • Sold the most full season equivalents from February to May and lead the IS staff • Finished 4th in total group tickets sold in the Inside Sales department Greenville Drive, Intern, Greenville, SC May 2008 – August 2008 • Accelerated the group sales effort for every home game by selling over $10,000 in tickets • Developed and implemented a stadium wide survey and generated all pertinent results • Organized birthday and picnic events before games North Carolina State University Athletics Department, Student Leader, Raleigh, NC January 2008 – December 2008 Wachovia Corporation, Bank Teller/Lobby Management, Charlotte, NC May 2006 – August 2007 EDUCATION North Carolina State University, Raleigh, NC B.S. Business Administration – Concentration: Marketing B.S. Sport Management ACTIVITIES/HONORS • synerG Young Professionals Council Member • Grand Chapter Advisor of the Beta Mu Chapter of Alpha Sigma Phi at Wake Forest University • Volunteered 200+ hours within the Triad over the past 2+ years • Active Member of the Guilford County Wolfpack Club • Ambassador/Member of the NC Sales Institute at UNC Greensboro • Special Olympics Coach and Volunteer • Alpha Sigma Phi Fraternity – Founding Father at North Carolina State University o Alumni Relations Chair o Risk Management & Scholarship Officer • Phi Sigma Pi Honors Fraternity o Alumni Relations Chair o Fundraising Chair o Fellowship Chair SKILLS • Active listener, communicative, computer skills, customer service, interpersonal skills, leadership, management skills, problem-solving, time management, and transferable skills • Proficient in Archtics • Proficient in Microsoft Word, Excel, Access, and Powerpoint • Analytical mind and highly experienced when it comes to Microsoft Excel functionality SUMMARY I am a sales, marketing, and operations professional with demonstrated success in merchandising, brand marketing, project development, budgeting and execution, staff growth and management, public relations and multi-location operations management. I am a results-oriented, problem solver with a proven talent for executing initiatives to ensure the best return on investment possible. I have excellent communication and interpersonal skills, a natural leader and motivator who builds successful teams that generate sustainable results. *References upon request. .