Tender (RFP) for Provision of Mobile Services in 354 Uncovered Villages as part of uncovered villages Project REQUEST FOR PROPOSAL Tender (RFP) for Provision of Mobile Services in 354 Uncovered Villages as part of uncovered villages Project Government of India Ministry of Communications Department of Telecommunications Universal Service Obligation Fund Room No. 1007, Sanchar Bhawan 20, Ashoka Road, New Delhi-110 001, India P a g e 1 | 91 Tender (RFP) for Provision of Mobile Services in 354 Uncovered Villages as part of uncovered villages Project Table of Contents 1 Section-I: Detailed Notice Inviting E-Tender ................................................................................................ 5 2 SECTION – II: E-Tendering Instructions to Bidders ................................................................................... 10 3 Section-III: General Conditions ................................................................................................................... 14 3.1 Introduction ......................................................................................................................................... 14 3.2 Scope of the Scheme ........................................................................................................................... 14 3.3 Eligible Bidders: ................................................................................................................................. 16 3.4 Cost of Bidding ................................................................................................................................... 17 3.5 Type of Tender .................................................................................................................................... 18 3.6 Right to Vary Number of Infrastructure Sites and type of BTS .......................................................... 18 3.7 The Tender Documents ....................................................................................................................... 18 3.8 Amendment of Tender Document ....................................................................................................... 19 3.9 Documents Comprising the BID ......................................................................................................... 19 3.10 Technical bid ....................................................................................................................................... 19 3.11 Bid Security/ Earnest Money Deposit ................................................................................................. 20 3.12 Period of Validity of BIDs .................................................................................................................. 21 3.13 Format and Signing of BID ................................................................................................................. 21 3.14 Power of Attorney ............................................................................................................................... 22 3.15 Submission of BIDs ............................................................................................................................ 22 3.16 Modification and Withdrawal of Bids ................................................................................................. 22 3.17 Compliance ......................................................................................................................................... 22 3.18 Opening of BIDs ................................................................................................................................. 23 3.19 Clarification of BIDs ........................................................................................................................... 23 3.20 Preliminary Evaluation ........................................................................................................................ 23 3.21 Evaluation and Comparison of Substantially Responsive BIDs ......................................................... 24 3.22 Contacting the Administrator .............................................................................................................. 24 3.23 Signing of Agreement ......................................................................................................................... 24 3.24 Right to accept any BID and to reject any or all BIDs ........................................................................ 25 3.25 Rejection of BIDs ................................................................................................................................ 25 3.26 Near-Relationship Certificate .............................................................................................................. 25 3.27 Verification of Documents and Certificates ........................................................................................ 25 3.28 Annulment of Letter of Intent ............................................................................................................. 26 3.29 Security Clause as per Latest Guidelines and Requirement ................................................................ 26 3.30 Administrator’s Right to Ban Business Dealings ................................................................................ 26 4 Commercial Conditions ............................................................................................................................... 27 4.1 Agreement ........................................................................................................................................... 27 4.2 Responsibilities of the USPs under the Scheme .................................................................................. 27 4.3 Inspection and Tests ............................................................................................................................ 28 4.4 Changes in Agreement Signed ............................................................................................................ 28 4.5 Duration of Agreement ....................................................................................................................... 28 4.6 Extension of Agreement ...................................................................................................................... 28 P a g e 2 | 91 Tender (RFP) for Provision of Mobile Services in 354 Uncovered Villages as part of uncovered villages Project 4.7 Modifications in terms and Conditions of Agreement ........................................................................ 29 4.8 Requirement to Furnish Information ................................................................................................... 29 4.9 Termination of Agreement .................................................................................................................. 29 4.10 Actions Pursuant to Termination of Agreement .................................................................................. 29 4.11 Indemnity ............................................................................................................................................ 30 4.12 Settlement of Disputes & Arbitration .................................................................................................. 30 4.13 Force- Majeure .................................................................................................................................... 30 4.14 Set off Clause ...................................................................................................................................... 31 4.15 Other Obligations ................................................................................................................................ 31 5 General Terms and Conditions .................................................................................................................... 32 5.1 The summary of village sites to be commissioned is at Annexure-I. .................................................. 32 5.2 Tower Site ........................................................................................................................................... 32 5.3 Fire Alarm & Fire Extinguishers ......................................................................................................... 32 5.4 Quality of Service Parameters ............................................................................................................. 32 5.5 General Guidelines .............................................................................................................................. 33 5.6 Conformity with Existing Licenses ..................................................................................................... 33 5.7 Proof of Concept and Physical Verification ........................................................................................ 34 6 Operating Conditions ................................................................................................................................... 35 6.1 Customer Service ................................................................................................................................ 35 6.2 Right to Inspect, Test and Monitor ...................................................................................................... 35 6.3 Provisioning of Mobile Services ........................................................................................................