NG112 and the new Emergency Services Networks landscape Challenges and opportunities Fidel Liberal [email protected] Executive Summary • NG112 and next generation emergency networks • Challenges and opportunities > The evolution of telco technologies has significantly changed the way people communicate > Multimedia capabilities are available everywhere > This evolution has reached also the emergency networks ecosystem in different areas > How this new landscape will impact NG112 from different (technical, economical, legal/regulatory) points of view will be analyzed 2 Table of Contents • 1.- Introduc-on • 2.- NG112 • 3.- IMS • 4.- SIPConnect2.0 • 5.- M/493 • 6.- PEMEA • 7.- (NG)eCALL • 8.- AML • 9.- WebRTC • 10.- Others • 11.- MCPTT • 12.- Transnaonal experiences • 13.- Conclusions 3 CHAPTER Introduction: The next generation emergency 1 networks landscape Next Genera2on Emergency Networks landscape PSAPs 112/911 CalL takers/ PSTN Dispatchers ReguLar/Priori-zed Vicms access on commercial VoIP over networks ESINET PubLic Access Emergency ControL Centres Authori-es ESINET Witnesses 2G/3G ESINET VoLunteers Other/NG Other No se puede mostrar la imagen. Puede que su Technologies equipo no tenga suficiente memoria para abrir la imagen o que ésta esté dañada. Reinicie el equipo y, a continuación, abra Ci#zens to Authority PMR Among PSAPs Among FRs MCPTT SurveiLLance/ PSAPs/Authori#es ó FRs over Sensors LTE Other technologies eCalL PSAPs ó Other Authori#es First Authori#es to Ci#zens Responders 5 Next Genera2on Emergency Networks landscape PSAPs 112/911 Call takers/CalL takers/ PSTN Dispatchers Regular/Priori9zed Vic9ms Vicms access on commercial VoIP over networks ESINET Public Access PubLic Access Emergency Control Emergency ControL Centres Authori9es ESINET Witnesses 2G/3G ESINET NG112 is “only” a specific part of the NG Volunteers VoLunteers Other/NG Emergency Networks ecosystem Other Technologies Ci#zens to Authority PMR Among PSAPs Among FRs MCPTT Surveillance/ PSAPs/Authori#es ó FRs over Sensors LTE Other technologies eCall PSAPs ó Other Authori#es First Authori#es to Ci#zens Responders 6 Next Genera2on Emergency Networks landscape EvoLu-on of communicaons Landscape Evoluon of commercial MuL-media capabiLi-es and VoIP technologies are becoming avaiLabLe in every singLe technoLogy domain in the emergency networks NG112 Q: Is Long Term Defini#on Architecture “Long Term” enough? Evoluon of eCALL NG PS Networks 7 Next Genera2on Emergency Networks landscape Not onLy technical impact Funding New Funding opportuni-es New Emergency supra-naonal organizaons in Europe New LegisLaon/harmonizaon? NG112 Q: Will non-technical Legislaon aspects become the key drivers to NG112 adopon? Fragmented Organizaons Contractual obligaons 8 Next Genera2on Emergency Networks landscape StakehoLders M(V)NOs Cizens Specific “interest groups” may have a big reLevance into NG112 evoLu-on and success UE ExampLe: MobiLe OS manufacturers Case Study 1: AML Case Study 2: VoLTE/RCS NG112 Q: How will specific stakeholders’ interests impact NG112? Regulators SDOs PSAPS Internet/dev community 9 Conclusions • Both general purpose- and emergency- communicaons Landscape have significantly evoLved since NG112 LTD architecture was ini-alLy conceived • Furthermore, many factors which wiLL LikeLy affect NG112 evoLu-on are not technical ones • A revision of new technoLogies and stakehoLders’ posi-ons needs to be carried out to check NG112’s health and Longevity • Ader the analysis we shouLd be abLe to answer to the foLLowing … 10 … quesons Will new technology/situation X probably… • …replace … • …complement … • …push … • …delay … …NG112? 11 CHAPTER EENA NG112 2 History of NG112 architecture • NG9-1-1 & NG112 NENA NG911 Project State of Func#onal and Washington NG112 standardizaon interface standards First State-wide ac#vies in ETSI ESINET I3 Requirements Detailed funconal Planning Document IETF ECRIT First and interface for BOF interoperability standards for i3 NG-9-1-1 (ICE) event NG112 LTD Introduc#on to published European NG-112 2000 2005 2010 2015 2020 Ref: hgp://www.nena.org/resource/resmgr/ng9-1-1_project/ng9-1-1_history.pdf 13 History of NG112 architecture • I3 Architecture from NENA’s NG9-1-1 Doc Number Doc Name Approved Date NENA-STA-010.2-2016 (originally 08-003) DetaiLed Func-onal and Interface Standards for the NENA i3 SoLu-on 2016/09/10 NENA/APCO-REQ-001.1.1-2016 NENA/APCO NG9-1-1 PSAP Requirements Document 2016/01/15 NENA-INF-009.1-2014 Requirements for a Naonal Forest Guide Informaon Document 2014/08/14 NENA-INF-006.1-2014 NG9-1-1 PLanning GuideLines Informaon Document 2014/01/08 NENA-INF-003.1-2013 Poten-al Points of Demarcaon in NG9-1-1 Networks Informaon Document 2013/03/21 08-506 Emergency Services IP Network Design for NG9-1-1 Informaon Document *****Update In Progress***** 2011/12/14 57-750 NG9-1-1 System and PSAP Operaonal Features and CapabiLi-es Requirements Document 2011/06/14 73-501 Use Cases & Suggested Requirements for Non-Voice- Centric Emergency Services Informaon Document 2011/01/11 08-002 Func-onal and Interface Standards for Next Generaon 9-1-1 Version 2007/12/18 08-505 Methods for Locaon Determinaon to Support IP-Based Emergency Services Informaon Document 2006/12/21 08-752 Locaon Informaon to Support IP-Based Emergency Services Requirements Document 2006/12/21 08-751 NENA i3 Requirements Document 2006/09/28 08-502 E9-1-1 Requirements Informaon Document 2004/07/23 Interface between the E9-1-1 Service Provider Network and the Internet ProtocoL (IP) PSAP Informaon 08-501 Document 2004/06/15 14 Meanwhile MCPTT AML PEMEA PSTN shutdown R7 R9 R4 R5 R6 R10 R11 R12 R13 R14 R15 LTE R8 2000 2005 2010 2015 2020 2018 15 NG112: Architecture L/R Locaon LIS/ node interface ESRP PSAP-1 VoIP PSAP-2 Capable UE ACCESSNET ECRF BCF PSAP-N Legacy LNG UE ACCESSNET LIF ESINET BCF PIF NIF LNG Different Originang Networks PSAP DOMAIN 16 NG112: Main characteris2cs • “Driven” by PSAP industry and users (grouped in NENA/EENA) • To be revisited upon new communicaons paradigms (unbound/unreguLated) • EvoLu-on of 112 to (Vo)IP • Voice+Video+RTT capabLe • Locaon conveyance by value/reference possibLy assisted by different nodes • Advanced calL rou-ng considering PSAPs’ specific demands • Originang network agnos-c (before ALL-IP networks) • LNG+BCF as the key enabLers for muL-pLe heterogeneous originang networks • Different PSAP modeLs • Emergency calLs are deLivered in the BCF “Point of Presence” and internalLy routed according to “compLex” PSAP-defined ESINET poLicies Ref:EENA LTD 1.1 17 NG112: Key technologies/protocols • SignalLing: • OveralL • SIP/RTP • Use of SOS service urn for emergency calL rou-ng • Locaon querying/retrieval/update • GeoLocaon header (by value/by reference) • PIDF-LO • By Value • MuL-part MIME body • By Reference • HELD (HTTP transport) • SIP subscribe/no-fy mechanisms (SIP simpLe) • LOST • Locaon to service mapping, HTTP transport Ref:EENA LTD 1.1 18 NG112: Key technologies/protocols • Media • Codec • Audio: G.711 (u and a Laws ) mandatory. AMR, AMR-WB, EVRC-* recommended • Video: H264/MPEG-4 10 BaseLine profiLe mandatory. ScalabLe BaseLine recommended • Non-human: CAP, EDXL • Messaging • RTT (RFC 5194 and 4103) • IM: SIP/SIMPLE & MSRP Ref:EENA LTD 1.1 19 NG112: Current status • NG112 Company UE/APP IMS UC PIF NIF BCF LIS ESRP ECRF PSAP XXXXX X X • PLugtest events’ conclusions XXXXX X X XXXXX x X • 15 organizaons (Asia, Europe, North-America) XXXXX X XXXXX X X X X X • NG112 core eLements stabLe XXXXX X X … • XXXXX X X X Commercial status XXXXX X X X X • XXXXX X Term appearing in tenders XXXXX X X • XXXXX X NG112 “buzzword”? AVAILABILITY YES YES YES YES YES YES YES YES YES YES Ref: hgp://www.eena.org/pubLicaons/next-generaon-112-report-of-ng112-communicaons-pLugtests-event-now-avaiLabLe 20 NG112: Current status • NG9-1-1 Naonal-wide LOST rou-ng s-LL an issue 21 Ref: hgp://www.nena.org/?NG911_StateAc-vity Analysis of new landscape Is EENA NG112 … • …pushing … • …delaying … …NG112? 22 Analysis of NG112 & new landscape • Technical interoperabiLity ques-ons • NG112 specific SIP headers and MIME formats ó SBCs, other SIP based systems • Codecs • To be analysed in a p2p basis • Concerns of the need for standard soLu-ons (at alL) and standardizing whoLe architecture • LTD based on standardized (i.e. by IETF) protocoLs and data formats • Debate in the US on NG911 standard/NENA SDO status • Standardizaon ac-vi-es in ETSI ongoing • Lack of awareness • TeLco worLd not fuLLy famiLiar with NG112 architecture and actual technical detaiLs • Is emergency calL rou-ng by any means a business case for M(V)NOs or on the other hand considered as unfair duty due to Universal Service direcves • Advantages of having a standards-based soLu-on • MuL-pLe Local-onLy and proprietary apps alLegedLy providing equivalent func-onali-es • SIP s-LL the mostly used/best candidate? • WebRTC • Missing (regional/naonal/european) LeveL harmonizaon 23 Analysis of NG112: already taken measures Ref: EENA workshops reports 2015 and 2017 24 Conclusions • NG112 LTD architecture is based on i3 from NENA • Defini-on over the Last decade • Driven by the PSAP community (users and industry) • Uses standardized and weLL known protocoLs (SIP/RTP, HELD, LOST) and codecs • Main purpose • VoIP, total conversaon and Locaon • Different PSAP modeLs (emergency calL rou-ng poLicies in the ESINET) • Accommodang different originang networks • Before networks moving to alL-(Vo)IP • “No need” for NG112 app but couLd reuse nave muL-media capabiLi-es (i.e. by accommodang VoLTE) • Current status • SLow adop-on in Europe, some-mes due