Office ofLiquor and Gaming Regulation 17 18 STATISTICAL REPORT Foreword 4 Historical overview 5 About OLGR 7 Highlights 2017–18 9 Case Studies 10 Gambling Community Benefit Fund 13 LIQUOR Liquor licensing 16 GAMING Suspended licences 16 Regional breakdown of gaming venue Restricted area permits 19 licences as at 30 June 2018 33 Regional breakdown of liquor licences Gaming applications processed 35 across Queensland 20 Gaming application processing times 36 Liquor licences processed in 2017–18 22 Electronic gaming machines 37 Liquor licence processing times 27 COMPLIANCE Gaming major players—top 50 41 Liquor licence trading hours 28 Liquor compliance 48 Gaming expenditure 43 Trainer approvals 30 Compliance inspections 49 Gaming machine expenditure 43 Compliance inspections by type and location 53 Charitable and non-profit gaming expenditure 44 Compliance investigations 57 Keno expenditure 44 Gaming compliance 65 Lottery expenditure 44 Wagering expenditure 45 Contacts 68 Summary of expenditure 45 Harm minimisation 46 Gambling-related exclusions 46 Tables and Figures Table 1: OLGR statement of financial expenditure 2017–18 ......................................................... 7 Table 37: Top 50 licensed clubs based on machine gaming metered win Table 2: Summary of Gambling Community Benefit Fund applications and approvals ...................13 (Each group of 10 in alphabetical order) ......................................................................41 Table 3: Queensland liquor licences at 30 June 2018 ..................................................................16 Table 38: Top 50 licensed hotels based on machine gaming metered win ................................... 42 Table 4: Suspended licences by licence type ............................................................................16 Table 39: Gaming player expenditure in Queensland ................................................................ 43 Table 5: Suspended liquor licences over past five years .............................................................16 Table 40: Club and hotel gaming machine player expenditure comparison for the past five years 43 Figure 1: Queensland liquor licence growth over past five years .................................................. 17 Figure 4: Club and hotel gaming machine expenditure per adult—five year comparison .............. 43 Table 6: Commercial other—subsidiary on-premises licence ...................................................... 17 Table 41: Category 3 games expenditure for the past five years.................................................. 44 Table 7: Other licensed sites and areas ..................................................................................... 17 Table 42: Keno player expenditure for the past five years .......................................................... 44 Table 8: Adult entertainment permits .......................................................................................18 Table 43: Lotteries expenditure for the past five years .............................................................. 44 Table 9: Community liquor permits ...........................................................................................18 Table 44: Wagering player expenditure comparison for the past five years ................................. 45 Table 10: Restricted liquor permits ...........................................................................................19 Table 45: Casino player expenditure comparison for the past five years ..................................... 45 Table 11: Restricted area permits ..............................................................................................19 Table 46: Gaming player expenditure for the past five years ...................................................... 45 Table 12: Distribution of licences by area ..................................................................................21 Table 47: Individuals excluded by financial years, 2013–18....................................................... 46 Table 13: New licences issued ................................................................................................. 22 Table 48: Licensed premises by licence type or site and location (including detached bottle shops, satellite cellar doors, catering away areas and approved sporting areas) ..................... 48 Figure 2: New licences by area comparison .............................................................................. 23 Table 49: Compliance inspections by licence type or site and location 2017–18 .......................... 49 Table 14: Licensing approvals by area ...................................................................................... 23 Table 50: Compliance inspections by licence type or site and location 2016–17 .......................... 50 Table 15: Licence transfers ...................................................................................................... 24 Table 51: Compliance inspections by site closing time and location comparison .......................... 51 Table 16: Temporary variations of liquor licences by type ...........................................................25 Figure 5: Compliance inspections by licence and site type .........................................................52 Table 17: Revenue generated by annual liquor licence fees ........................................................ 26 Table 52: Inspection type by location comparison 17–18 and 16–17 ............................................ 54 Table 18: Liquor application processing times .......................................................................... 27 Figure 6: Compliance inspections by safe night precinct comparison ..........................................55 Table 19: Summary of Queensland liquor trading hours as at 30 June 2018 ................................. 28 Table 53: Total compliance inspections comparison .................................................................. 56 Table 20: Post-midnight trading venues (including post-2am and 24-hour venues) by area as at 30 June 2018 ........................................................................................ 29 Table 54: Compliance investigations by site/approval and location for 2017–18...........................57 Table 21: Post-2am traders by local government area (including 24-hour venues) Table 55: Compliance investigations by site/approval and location for 2016–17 .......................... 58 as at 30 June 2018 .................................................................................................... 29 Table 56: Compliance investigations by site closing time and location for 2016–17 and 2015–16 .. 59 Table 22: Post-2am traders (including 24-hour venues) by licence type and trading days Figure 7: Compliance investigations by safe night precinct comparison ..................................... 60 as at 30 June 2018 .................................................................................................... 30 Figure 8: Total compliance investigation comparison .................................................................61 Table 23: Pre-10am trading licences ........................................................................................ 30 Table 57: Investigation enforcement outcomes—prosecution .....................................................61 Table 24: Gaming licences at 30 June 2018 ............................................................................... 32 Table 58: Liquor show cause notices/finalised outcome.............................................................61 Table 25: Gaming sites at 30 June 2018 .................................................................................... 34 Table 59: Infringement notices by location 2017–18 .................................................................. 62 Table 26: Gaming applications .................................................................................................35 Table 60: Infringement notices by location 2016–17 .................................................................. 63 Figure 3: Revenue generated by annual gambling licence fees ................................................... 36 Table 61: Noise complaints completed by Local Government Area .............................................. 64 Table 27: Gaming application processing times ........................................................................ 36 Figure 9: Non-casino gaming audit and inspection comparison figure over three years ............... 65 Table 28: Reviews of liquor and gaming decisions before the Queensland Civil and Table 62: Gaming activity by Gaming Act 2017–18..................................................................... 65 Administrative Tribunal ............................................................................................ 36 Table 63: Casino audits .......................................................................................................... 65 Table 29: Electronic gaming machines (EGMs) ..........................................................................37 Figure 10: Gaming complaint investigations comparison ........................................................... 66 Table 30: Electronic gaming machines by region ...................................................................... 38 Figure 11: Probity investigations comparison ............................................................................ 66 Table 31: