Acronis Files Connect Version 11.0.1 USER GUIDE Revision: 6/8/2021 Table of contents 1 Introduction ....................................................................................................................... 4 2 QuickStart Guide ................................................................................................................ 5 2.1 Files Connect System Requirements ............................................................................................ 5 2.2 Installing Files Connect ................................................................................................................. 7 2.3 First Run / Installing Your License ................................................................................................ 8 2.4 Configuring Your First Shared Volume ......................................................................................... 8 2.5 Configuring Your First Shared Print Queue ................................................................................ 11 2.6 The Mac client ............................................................................................................................ 12 2.7 Connecting from the Mac Finder ............................................................................................... 18 2.8 The Optional Files Connect Zidget™ ........................................................................................... 19 2.9 Additional Resources .................................................................................................................. 20 3 Installing Files Connect ..................................................................................................... 22 3.1 Getting Started ........................................................................................................................... 22 3.1.1 System Requirements ........................................................................................................................ 22 3.1.2 Getting Help ....................................................................................................................................... 24 3.2 Installing Files Connect ............................................................................................................... 25 3.2.1 Before you begin ................................................................................................................................ 25 3.2.2 Installing Files Connect ...................................................................................................................... 25 3.3 Launching Files Connect for the First Time ................................................................................ 27 3.3.1 Automatically Importing SMB Shares ................................................................................................ 27 3.3.2 Setting up Files Connect Clustering .................................................................................................... 30 3.3.3 Using Kerberos ................................................................................................................................... 45 3.4 Setting up Files Connect Clustering ............................................................................................ 46 3.4.1 Cluster Worksheet ............................................................................................................................. 50 3.4.2 Installing Files Connect on a Cluster .................................................................................................. 52 3.5 Administering Files Connect on a Cluster ................................................................................... 62 3.6 Configuring the Files Connect server for Mac client and Zidget access .................................... 64 3.7 Adding additional servers to the Primary Server ....................................................................... 65 4 Upgrading Files Connect ................................................................................................... 65 5 Configuring Files Connect .................................................................................................. 67 5.1 Files Connect File Server ............................................................................................................. 67 5.1.1 Starting and stopping the Files Connect File Server .......................................................................... 67 5.1.2 Configuring the Files Connect Server ................................................................................................. 67 5.1.3 Configuring Network Reshare support .............................................................................................. 90 5.2 Administering Files Connect remotely ..................................................................................... 100 5.3 Configuring Client Computers to Print to Files Connect .......................................................... 100 5.3.1 Files Connect Zidget ......................................................................................................................... 101 5.4 Installing and Configuring the Zidget on the Client .................................................................. 102 5.4.1 Adding a printer with the Zidget ...................................................................................................... 104 5.4.2 Mounting Files Connect shared volumes with the Zidget ................................................................ 105 5.4.3 Mounting DFS shared volumes with the Zidget ............................................................................... 105 5.4.4 Printer Setup Utility ......................................................................................................................... 106 2 Copyright © Acronis International GmbH, 2003-2021 5.4.5 Using Bonjour Within the Print Dialog ............................................................................................. 108 5.4.6 Using Print Accounting Features from a Client ................................................................................ 112 5.5 Adding a printer from a Web Page ........................................................................................... 113 5.6 Mac Client Configuration for DFS Support ............................................................................... 114 5.6.1 Files Connect Mac Client .................................................................................................................. 115 5.6.2 Files Connect Zidget Option ............................................................................................................. 116 5.7 Adding a License Serial Number ............................................................................................... 117 6 Searching with Files Connect ........................................................................................... 119 6.1 Enumeration Search ................................................................................................................. 119 6.2 Catalog Search .......................................................................................................................... 119 6.3 Spotlight Search ........................................................................................................................ 119 6.4 Storing Search Index Files ......................................................................................................... 120 7 Using Files Connect ......................................................................................................... 120 7.1 Using the Files Connect File server ........................................................................................... 121 7.1.1 Creating Volumes for Use with Files Connect .................................................................................. 121 7.2 Files Connect Users .................................................................................................................. 135 7.2.1 Connecting Mac Users ..................................................................................................................... 135 7.2.2 Viewing Files Opened with Files Connect ........................................................................................ 137 7.3 Using the Log ............................................................................................................................ 138 7.3.1 Keeping track of activities with the Operation Log .......................................................................... 138 7.3.2 Using the Print Log ........................................................................................................................... 139 7.4 Using the Files Connect Print Server ........................................................................................ 140 7.4.1 How the Print Server Works............................................................................................................. 141 7.4.2 Setting up Print Queues ................................................................................................................... 141 7.4.3 Setting Up Processing Methods ....................................................................................................... 143 7.4.4 Controlling the Processing of Jobs ..................................................................................................