SEARK College –AQIP Systems Portfolio - June 2011 AQIP Systems Portfolio June 2011 Submitted to the Higher Learning Commission of the North Central Association of Colleges and Schools Board of Trustees Judi Norton, Chair Paul Bennett, Vice Chair Clifford Flowers, Secretary Ken Baim Al Lowery Annette Kline AQIP Steering Committee Diann Williams, Team Leader/AQIP Liaison Nancy Pearce, Co-Team Leader David Bradford Daytra Demmings Jackie Hurt Linda Lewis Wanda Lindsey Greg Madden Dr. Kaleybra Morehead Virginia Pershbacher Marsha Peters Lyric Seymore Dr. Tom Spencer Mary Kathryn Treglown Debbie Wallace Administration Dr. Tom Spencer, Interim President Linda Lewis, V.P. for Academic Affairs and Student Affairs Debbie Wallace, V. P. for Fiscal Affairs Diann Williams, V.P. for Institutional Effectiveness and Nursing & Allied Health Dr. Kaleybra Morehead, V.P. For Advancement Southeast Arkansas College 1900 Hazel Street, Pine Bluff, Arkansas, 71603 www.seark.edu 1 SEARK College –AQIP Systems Portfolio - June 2011 Table of Contents Institutional Overview .................................................................................................................................... 3 Category One: Helping Students Learn Processes ..................................................................................................................................... 13 Results ......................................................................................................................................... 23 Improvement ............................................................................................................................... 27 Category Two: Accomplishing Other Distinctive Objectives Process ......................................................................................................................................... 30 Results ......................................................................................................................................... 31 Improvement ............................................................................................................................... 32 Category Three: Understanding Students‘ and Other Stakeholders‘ Needs Processes ..................................................................................................................................... 33 Results ......................................................................................................................................... 36 Improvement ............................................................................................................................... 38 Category Four: Valuing People Processes ..................................................................................................................................... 40 Results ......................................................................................................................................... 46 Improvement ............................................................................................................................... 47 Category Five: Leading and Communicating Processes ..................................................................................................................................... 48 Results ......................................................................................................................................... 53 Improvement ............................................................................................................................... 55 Category Six: Supporting Institutional Operations Processes ..................................................................................................................................... 56 Results ......................................................................................................................................... 58 Improvement ............................................................................................................................... 59 Category Seven: Measuring Effectiveness Processes ..................................................................................................................................... 60 Results ......................................................................................................................................... 62 Improvement ............................................................................................................................... 63 Category Eight: Planning Continuous Improvement Processes ..................................................................................................................................... 67 Results ......................................................................................................................................... 68 Improvement ............................................................................................................................... 68 Category Nine: Building Collaborative Relationships Processes ..................................................................................................................................... 69 Results ......................................................................................................................................... 74 Improvement ............................................................................................................................... 76 Appendices ..................................................................................................................................................... 77 Glossary .................................................................................................................................................... 90 College Map .................................................................................................................................................... 93 Table of Contents 2 SEARK College –AQIP Systems Portfolio - June 2011 Organizational Overview Southeast Arkansas College (SEARK) is located on 42 acres in Pine Bluff, Arkansas. Facilities consist of twelve buildings totaling 205,164 square feet. The locations are subject to change with additional renovations. SEARK has a primary service area consisting of six counties: Jefferson, Cleveland, Desha, Drew, Grant, and Lincoln. These counties are part of the region of Arkansas described as the Delta. The Delta is challenged by poverty, low socio-economic status, and high unemployment. The combined population of the primary service area is approximately 150,436, of which 31.9% are minorities. The College‘s secondary service area consists of the entire state of Arkansas, which has a population of approximately 2,889,450. SEARK was created by Act 1244 of the 78th General Assembly of the State of Arkansas, which was signed into law on April 17, 1991. The above act re-designated and redefined the mission of eleven existing postsecondary vocational-technical schools located throughout the State to technical colleges. Similarly, state authority for these institutions was transferred from the Arkansas Board of Vocational - Technical Education to the Arkansas Board of Higher Education. The latter serves as the state coordinating agency for all public universities, community colleges, and technical colleges in the state of Arkansas. SEARK provides the first two years of a college degree, career and technical education programs, concurrent college credit classes for high school students, continuing education, and community workforce training. Mission The mission of Southeast Arkansas College is to provide comprehensive community college education and services, with an emphasis on technical education and workforce development, for the citizens of Jefferson, Cleveland, Desha, Drew, Grant, and Lincoln counties. These educational programs and services include: technical career education, workforce development, university transfer education, general education, and community services. Vision The years 2007 to 2012 are important to the future of our College. They will witness significant capital expenditures and staffing increases. SEARK College is at a juncture in its development that requires expansion as a precursor to support technical education and to deliver quality programs. The College has constructed a new library, renovated Founder‘s Hall for the expansion of allied health, erected a new technologies facility for the housing of technical education, and renovated current facilities for an early childhood development center. Emphasis will be placed on hiring additional new faculty to reduce the number of hours being taught by adjunct faculty. Fostering the beautification of the campus will highlight the goal of providing the community and students with an attractive, clean, and safe environment that is conducive to learning. Diligent work will continue in order to increase annual funding to support additional faculty, staff, and the erection of a new classroom/faculty/administrative office facility. Finally, the College will invest in and implement the best available information technologies systems to facilitate student services and support informed decision–making. Values SEARK College respects the diversity of the student body and recognizes the individual worth, dignity, and potential of each student. Recognition of the importance and contribution of each faculty member, staff member,