2019 FALL CUSTOMER SUCCESS REPORT LOW-CODE DEVELOPMENT PLATFORMS CATEGORY LOW-CODE DEVELOPMENT PLATFORMS OVERVIEW Low-code development platforms enable companies to create software quickly without the need for deep coding expertise. The solutions offer base-level code, integrations, and scripts to empower businesses to prototype, build, and scale applications without needing to develop complex infrastructures. Even non-developers can use these programs to build applications rapidly with customized functionality and workflows. Some tools are meant for developers and need coding for functionality, and there are others that offer element design libraries. Many platforms can interpret data from spreadsheets or databases, and swiftly create apps to access and handle info. Low-code development platforms are different from no-code solutions because they permit more advanced functionality with customized code instead of a drag-n-drop interface. However, they are a step below fully integrated development tools because they do not offer features to build complete apps from scratch. 2 Customer Success Report Ranking Methodology The FeaturedCustomers Customer Success ranking is based on data from our customer reference Customer Success Report platform, market presence, web presence, & social Award Levels presence as well as additional data aggregated from online sources and media properties. Our ranking engine applies an algorithm to all data collected to calculate the final Customer Success Report rankings. The overall Customer Success ranking is a weighted average based on 3 parts: Market Leader Content Score is affected by: Vendor on FeaturedCustomers.com with 1. Total # of vendor generated customer substantial customer base & market share. references (case studies, success stories, Leaders have the highest ratio of customer testimonials, and customer videos) success content, content quality score, and social media presence relative to company size. 2. Customer reference rating score 3. Year-over-year change in amount of customer references on FeaturedCustomers platform 4. Total # of profile views on FeaturedCustomers platform Top Performer 5. Total # of customer reference views on FeaturedCustomers platform Vendor on FeaturedCustomers.com with significant market presence and resources and enough Market Presence Score is affected by: customer reference content to validate their vision. 1. Social media followers including LinkedIn, Top Performer's products are highly rated by its Twitter, & Facebook customers but have not achieved the customer base and scale of a Market Leader. 2. Vendor momentum based on web traffic and search trends 3. Organic SEO key term rankings 4. Company presence including # of press mentions Rising Star Company Score is affected by: Vendor on FeaturedCustomers.com that does not 1. Total # of employees (based on social media have the market presence of Market Leaders or and public resources) Top Performers, but understands where the market is going and has disruptive technology. Rising 2. Year-over-year change in # of employees over Stars have been around long enough to establish past 12 months momentum and a minimum amount of customer 3. Glassdoor ranking reference content along with a growing social 4. Venture capital raised presence. 3 2019 Customer Success Awards Check out this list of the highest rated Low-Code Development Platforms software based on the FeaturedCustomers Customer Success Report. 4 OVERALL BEST OF LOW-CODE DEVELOPMENT PLATFORMS 5 TRUSTED BY ABOUT OUTSYSTEMS Thousands of customers worldwide trust OutSystems, the number one low-code platform for rapid application 329 development. Engineers with an obsessive attention to detail crafted every aspect of the OutSystems platform to help Customer references from organizations build enterprise-grade apps and transform their happy OutSystems users business faster. OutSystems is the only solution that combines the power of low-code development with advanced mobile capabilities, enabling visual development of entire VIEW ALL REFERENCES application portfolios that easily integrate with existing systems. "The complexity of the project was enormous, and our previous three attempts had failed miserably. But with OutSystems, we had the first version live in six and a half months." Christophe van Vaerenbergh Director, Play Right "The OutSystems Platform allows us to put the customer's needs and goals in the center of the development process, and because of this, we are creating great value for the business." Ricardo Costa Sales and Marketing Director, SATA Group Airlines "The new application workflow developed by Hyfas using the OutSystems Platform has become a core process for the company's activity. The platform has demonstrated that it is extremely scalable and flexible to keep up with the evolution and business changes, and changes can be done in a short time-span." Sergio Almeida IT Project Manager, Refrige "Instead of extensive business analysis, design proposals and project plans, OutSystems came back to us after one week with a working prototype. OutSystems developed and delivered our complete application in five weeks, a lead time in which other vendors can barely supply a quote and a project plan." Roy Grob Business Information and Development Manager, Wasco 6 7 2019 MARKET LEADERS 8 TRUSTED BY ABOUT APPIAN Appian Platform makes building, launching, using, and changing powerful enterprise apps easy. 190 Create easy-to-use, natively mobile applications. Customer references from Unify all of your processes, data, systems, and happy Appian users apps. Build once and deploy everywhere. Be better at what makes your organization stand out. And do it all with one integrated platform that requires VIEW ALL REFERENCES virtually no coding. "Appian is providing a platform to assist Janus with reducing process risk and gaining efficiency throughout the organization." Josh Seeman Director of Process and Software Quality, Janus Capital Group, Inc. "My objective is to put innovative, high-value functionality in business users’ hands quickly. Appian Cloud and Appian’s native mobility are key to that." Raj Subramanian Chief Information Officer, State of Ohio OBM “Corporate innovation is usually driven by market research that only leads to small, incremental innovation; then you have entrepreneurial innovation. And entrepreneurs rarely use market research, market data, at all. What they do is, they come up with an idea, and they have an instinct that over time that idea will stick in the marketplace and become a huge disruptive idea.” Sprint "Appian helped us accelerate our business operations and improve the overall customer experience. Mobilizing our field service teams and improving collaboration to resolve finance and repair issues allows us to be more responsive to our customers while running the business more efficiently." Achal Augustine IT Manager for Services and Solutions, Flowserve 9 TRUSTED BY ABOUT FILEMAKER FileMaker is an Apple subsidiary, delivers innovative software to easily create custom 155 business solutions for iPad, iPhone, Windows, Mac Customer references from and the web. Millions of people, from individuals to happy FileMaker users some of the world's largest organizations, use the FileMaker Platform to streamline their business processes, manage information, and boost overall VIEW ALL REFERENCES productivity. "PMD Mobile based on FileMaker Go and FileMaker Pro 11 has revolutionised our business. We anticipate an almost immediate return on investment by saving $40,000 a year on staff performing outdated tasks like re-keying data and struggling to pair photos with disparate data coming in from the field." Dean Stallone CEO, PMD Promotion, PMD Promotion “We’ve integrated FileMaker into so many areas of our business; from the finance department to our sound engineers. Our custom FileMaker solution can grow and develop with us as our needs change. FileMaker has been an absolute revolution for Metropolis.” Ian Brenchley CEO, Metropolis, Metropolis Studios "For collaboration and efficiency, there’s nothing like the FileMaker Platform. We can’t think of any other way to innovate so quickly, and it’s so much less expensive than traditional mainframe servers and SharePoint." Steve Eikos Senior R&D; Engineer, Hallmark Cards "FileMaker helps me to rigorously analyze turnover figures over a number of years, which gives me a preview of the current year, taking into account the inevitable ups and downs." Joël Lecurieux Lafayette Sales Manager, Laboratoires Activa 10 TRUSTED BY ABOUT HEROKU Heroku (pronounced her-OH-koo) is a cloud application platform – a new way of building and deploying web 283 apps. Heroku's service lets app developers spend 100% Customer references from of their time on their application code, not managing servers, deployment, ongoing operations, or scaling. happy Heroku users Though Heroku was acquired by Salesforce in 2011, it continues to operate independently from their SOMA office in San Francisco. VIEW ALL REFERENCES "Heroku has enabled us to deliver a world class service without having the huge management and operational overhead we would have otherwise needed." Jason Freedman Co-Founder, FlightCaster "I’d recommend Heroku for most apps, especially for anyone that wants to spend time working on their product and not on servers." Ryan Twomey Lead Platform Engineer, LevelUp "Heroku allows us to get in the flow of consistently launching new features. At no point does managing our infrastructure get in the way of building