Public Disclosure Authorized The People Behind Public Disclosure Authorized the Numbers: Developing a Framework for the Effective Implementation of Local Equal Opportunity Plans Public Disclosure Authorized Handbook for the Implementation of Local Equal Opportunity Programs in Hungary Public Disclosure Authorized Disclaimer This report is a product of the International Bank for Reconstruction and Development / the World Bank. The findings, interpretation, and conclusions expressed in this paper do not necessarily reflect the views of the Executive Directors of the World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. This report does not necessarily represent the position of the European Union or the Hungarian Government. Copyright Statement The material in this publication is copyrighted. Copying and/or transmitting portions of this work without permission may be a violation of applicable laws. For permission to photocopy or reprint any part of this work, please send a request with the complete information to either: (i) Ministry of Human Capacities (Arany János u. 6-8, 1051, Budapest, Hungary); or (ii) the World Bank Group Romania (Vasile Lascăr Street, No 31, Et 6, Sector 2, Bucharest, Romania) This report was prepared under the Advisory Services Agreement for Policy Advice to Support the Implementation of the National Social Inclusion Strategy of Hungary signed between the World Bank and the Ministry of Human Capacities on March 17, 2015. Acknowledgments The team would like to express its gratitude to peer reviewers Joost de Laat, Katalin Szatmári, Maria Beatriz Orlando and Andor Ürmös for their technical inputs and comments during the review process, as well as to Christian Bodewig, Alina Nona Petric and Manuel Salazar for their helpful comments. The team is particularly grateful to counterparts from the Government of Hungary, in particular Csaba Andor and László Ulicska from the Ministry of Human Capacities and Katalin Ferdinandy from the Türr István Training and Research Institute for their guidance, support and helpful comments throughout the preparation of this report. The team was supported by Isadora Nouel, András Tamás Torkos and Andrei Zambor. Editorial work for this report was provided by Lauri Scherer. This report has greatly benefited from several rounds of consultations with local-level Hungarian stakeholders (mayors, municipality employees, managers of social inclusion projects, civil society representatives) in a number of Hungarian locations: Annex II of this report provides a detailed account of visits, locations and a list of stakeholders consulted. This report was prepared by a World Bank team composed of Sándor Karácsony, Miklós Kóródi, Ádám Kullmann, Valerie Morrica and Nóra Teller, under the guidance and supervision of practice managers Nina Bhatt and Andrew D. Mason. Contents Acknowledgments ................................................................................................................................... 2 Introduction ............................................................................................................................................. 3 Guidance Note 1: Snapshot of the most pressing social problems ......................................................... 5 Guidance Note 2: Three strategic steps as the basis of interventions .................................................... 8 Situation analysis for the planning of improved local service delivery ............................................... 8 Extending local resources beyond local funding ............................................................................... 11 Addressing local tensions and mobilizing local communities ........................................................... 12 Guidance Note 3: Navigating the pitfalls of raising and managing funds for social inclusion .............. 15 What can be done without external resources? ............................................................................... 15 What are the internal capacities that should be developed for writing proposals and managing social inclusion projects? ................................................................................................................... 16 How can engagement with professional service providers help the municipality? ......................... 16 How can external consultants provide help to the municipality? .................................................... 17 Guidance Note 4: Participatory Monitoring .......................................................................................... 18 Guidance Note 5: Problem-solving trees as a tool to unbundle complex social inclusion challenges . 20 Problem-solving Tree #1: Children growing up in single-earner families with poorly educated parents (the role of transfers is significant in household economies) who may be affected by early school leaving and are difficult to mobilize to participate in targeted programs for children ......... 21 1. Introduction: the root of social problems and management aims. ...................................... 21 2. Steps of identifying the problems in the LEP. ....................................................................... 21 3. Planning specific measures for the LEP ................................................................................. 22 Problem-solving Tree #2: Low-skilled Roma women with children who have been excluded from the labor market ................................................................................................................................ 30 1. Introduction: the root of social challenges and objectives ................................................... 30 2. Steps for identifying the problems in the LEP ....................................................................... 30 3. Planning specific measures of LEP ......................................................................................... 32 Problem-solving Tree #3: The elderly and people with disabilities who live isolated from the community and do not have access to public services ..................................................................... 38 1. Introduction: the root of social challenges and objectives. .................................................. 38 2. Steps for identifying the problems in the LEP. ...................................................................... 39 3. Planning specific measures for the LEP ................................................................................. 39 Guidance Note 6: The initial step - Guidance on prioritizing and sequencing interventions stemming from the problem trees analysis ........................................................................................................... 45 Annex I: Case Studies and Resource links ............................................................................................. 46 1 1.1 Links to a few selected resources .......................................................................................... 46 1.1.1 „Presence”/settlement type social work ...................................................................... 46 1.1.2 Barrier free access ......................................................................................................... 46 1.1.3 Community programs and fairs for inclusion of people living with disabilities ............ 47 1.1.4 Sensitisation of the community ..................................................................................... 47 1.1.5 Micro projects organised by the community ................................................................ 48 1.1.6 Participatory planning and development ...................................................................... 49 1.1.7 Transport facilitation ..................................................................................................... 49 1.1.8 Inclusive community ...................................................................................................... 49 1.1.9 Assistance for household management ........................................................................ 49 1.1.10 Debt management / pre-paid meters ........................................................................... 50 1.1.11 Cooperation between services and thematic working groups...................................... 50 1.1.12 Housing integration ....................................................................................................... 50 1.1.13 Mediation/intercultural mediation ............................................................................... 50 1.1.14 Support for sports clubs ................................................................................................ 50 1.1.15 Early childhood education and development - Sure Start Children's House ................ 51 1.1.16 Extracurricular activities ................................................................................................ 51 1.1.17 Mentoring ...................................................................................................................... 51 1.1.18 Job search assistance ..................................................................................................... 51 1.1.19 Community development/community events .............................................................. 52 1.1.20 Job creation ..................................................................................................................