Mobile Phone Text Messaging Data Collection on Care-Seeking for Childhood Diarrhoea and Pneumonia in Rural China: a Mixed Methods Study

Mobile Phone Text Messaging Data Collection on Care-Seeking for Childhood Diarrhoea and Pneumonia in Rural China: a Mixed Methods Study

Mobile phone text messaging data collection on care-seeking for childhood diarrhoea and pneumonia in rural China: a mixed methods study Helena Maria Marcella Theodora van Velthoven Global eHealth Unit Department of Primary Care and Public Health School of Public Health Imperial College London A thesis submitted for the degree of Doctor of Philosophy 2014 2 3 Abstract Background. Health information systems are inadequate in many countries. For childhood diarrhoea and pneumonia specifically, the leading infectious causes of child mortality worldwide, current data collection methods are not providing sufficient information for surveillance. The collection of health data could be greatly assisted with the use of mobile devices (mHealth). Mobile phone text messaging is widely used, but its potential for health data collection has not yet been realised. Aim. To explore the application of mHealth-based collection of information relevant to childhood diarrhoea and pneumonia in rural China. Methods. A mixed methods approach was used: (i) a survey and semi-structured interviews to assess the usage of mobile phones by caregivers of young children; (ii) cognitive interviews, usability testing and a cluster randomised cross-over study to determine the validity of a text messaging survey on care-seeking for childhood diarrhoea and pneumonia; and (iii) researchers’ observations and structured interviews with participants of the cross-over study to evaluate factors influencing participation in mHealth-based studies. Results. Many of the 1854 survey participants (1620; 87.4%) used mobile phones. Of 1014 participants in the cross-over study, 662 (65.3%) responded to the first text message. Of 651 participants willing to participate, 356 (54.7%) completed the text messaging survey. Overall, text message data were moderately to substantially equivalent to face-to-face data. The text messaging survey was acceptable to parents, but grandparents were often unable to use text messages. Among many factors influencing participation were trust, perceived usefulness and ease of use. Conclusions. Text messaging can be applied to collect data on care-seeking for childhood diarrhoea and pneumonia in rural China, but several questions remain, including how to improve accuracy and response rates. Further work needs to advance innovative mHealth-based data collection methods that can improve health surveillance, enhance implementation of appropriate interventions and ultimately save children’s lives. 4 5 Table of contents OVERVIEW OF THESIS ................................................................................................. 29 1 BACKGROUND TO THESIS.................................................................................... 33 2 RATIONALE FOR THESIS ...................................................................................... 89 3 STUDY CONTEXT ................................................................................................ 105 4 PREVALENCE AND FACTORS INFLUENCING USAGE OF MOBILE PHONES BY CAREGIVERS: STUDY METHODS................................................................................ 135 5 PREVALENCE AND FACTORS INFLUENCING USAGE OF MOBILE PHONES BY CAREGIVERS: STUDY RESULTS AND DISCUSSION ................................................... 157 6 VALIDITY OF A TEXT MESSAGING SURVEY ON CARE-SEEKING FOR CHILDHOOD DIARRHOEA AND PNEUMONIA: STUDY METHODS ........................... 201 7 VALIDITY OF A TEXT MESSAGING SURVEY ON CARE-SEEKING FOR CHILDHOOD DIARRHOEA AND PNEUMONIA: STUDY RESULTS AND DISCUSSION …………………………………………………………………………………………………………………241 8 FACTORS INFLUENCING PARTICIPATION IN MHEALTH-BASED STUDIES: STUDY METHODS ....................................................................................................... 265 9 FACTORS INFLUENCING PARTICIPATION IN MHEALTH-BASED STUDIES: STUDY RESULTS AND DISCUSSION .......................................................................... 273 10 IDEAS FOR MHEALTH-BASED DATA COLLECTION ........................................... 305 11 OVERALL DISCUSSION AND CONCLUSIONS ...................................................... 317 REFERENCES .............................................................................................................. 337 APPENDICES .............................................................................................................. 381 Please see next pages for a Detailed table of contents. 6 Detailed table of contents ABSTRACT ...................................................................................................................... 3 DECLARATION OF ORIGINALITY ................................................................................ 14 COPYRIGHT DECLARATION .........................................................................................15 LIST OF ABBREVIATIONS ............................................................................................ 16 LIST OF DEFINITIONS ................................................................................................... 17 LIST OF TABLES ........................................................................................................... 18 LIST OF FIGURES ......................................................................................................... 20 LIST OF PHOTOGRAPHS .............................................................................................. 21 ACKNOWLEDGEMENTS ............................................................................................... 22 PAPERS RELEVANT TO THE CONTENT OF THIS THESIS ........................................... 24 OVERVIEW OF THESIS ................................................................................................. 29 1 BACKGROUND TO THESIS.................................................................................... 33 OVERVIEW OF CHAPTER ............................................................................................................................ 33 1.1 THE POTENTIAL MOBILE PHONES OFFER TO INCREASE THE QUANTITY AND QUALITY OF HEALTH INFORMATION IN LOW- AND MIDDLE-INCOME COUNTRIES ........................................................................ 34 Overview of section ........................................................................................................................... 34 1.1.1 Opportunities for mobile phones to improve health ......................................................... 34 1.1.2 Scope of mHealth ................................................................................................................. 36 1.1.3 mHealth-based data collection........................................................................................... 38 Structured summary of section ........................................................................................................ 41 1.2 GAPS IN INFORMATION ON CARE-SEEKING FOR CHILDHOOD DIARRHOEA AND PNEUMONIA IN LOW- AND MIDDLE-INCOME COUNTRIES ............................................................................................................. 42 Overview of section ........................................................................................................................... 42 1.2.1 Progress in child health in low- and middle-income countries ....................................... 42 1.2.2 A brief introduction to childhood diarrhoea and pneumonia ......................................... 43 1.2.3 Reducing the burden of childhood diarrhoea and pneumonia ........................................ 45 1.2.4 Care-seeking for childhood diarrhoea and pneumonia as research priority ................. 47 Structured summary of section ....................................................................................................... 50 1.3 TEXT MESSAGING AS A NOVEL METHOD FOR HOUSEHOLD SURVEY DATA COLLECTION ON CARE- SEEKING FOR CHILDHOOD DIARRHOEA AND PNEUMONIA IN CHINA ............................................................ 51 Overview of section ............................................................................................................................ 51 1.3.1 Current household survey data collection .......................................................................... 51 1.3.2 Challenges of household survey data collection ............................................................... 54 1.3.3 Considering alternative data collection methods ............................................................. 56 Structured summary of section ....................................................................................................... 63 7 1.4 A REVIEW OF MHEALTH-BASED DATA COLLECTION USING TEXT MESSAGING .................................... 64 Overview of section ........................................................................................................................... 64 1.4.1 Scope of review .................................................................................................................... 64 1.4.2 Description of studies .......................................................................................................... 65 1.4.3 Outcomes of studies ............................................................................................................. 69 1.4.4 Conclusions .......................................................................................................................... 78 Structured summary of section ........................................................................................................79

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