Part GHM GROUND HANDLING MANUAL Section / Page Cover / 1 Rev. 0 Cover Date 01 / 11 / 19 Ground Handling Manual Luxaviation United Kingdom Revision 0 – 01/11/2019 © 2019 London Executive Aviation Ltd Part GHM GROUND HANDLING MANUAL Section / Page Cover / 2 Rev. 0 Cover Date 01 / 11 / 19 Intentionally Left Blank © 2019 London Executive Aviation Ltd Part GHM GROUND HANDLING MANUAL Section / Page Inc-Not / 1 Rev. 0 Incident Notification Date 01 / 11 / 19 Notification of Serious Incident or Accident The first person to become aware of an accident or incident to a Luxaviation UK must alert the company immediately. To notify London Executive Aviation (Luxaviation UK) of an accident, major incident, or security issue, please call: +44 (0) 1708 688420 When calling state: ➢ Who you are ➢ Where you are calling from ➢ Contact details ➢ Nature of incident (including brief details of incident, details regarding passengers, crew and aircraft status). To report any other incident involving a Luxaviation UK aircraft, please click here or scan the QR code below to access Luxaviation UK’s safety reporting system. To report an incident involving an aircraft from another Luxaviation or ExecuJet entity, please refer to 0.7.3 Luxaviation Group for contact details. © 2019 London Executive Aviation Ltd Part GHM GROUND HANDLING MANUAL Section / Page Inc-Not / 2 Rev. 0 Incident Notification Date 01 / 11 / 19 Intentionally Left Blank © 2019 London Executive Aviation Ltd Part GHM GROUND HANDLING MANUAL Section / Page Contents / 1 Rev. 0 Contents Date 01 / 11 / 19 Contents Notification of Serious Incident or Accident ........................................................................................... 1 Contents .................................................................................................................................................. 1 Section 0 – Administration and Control .................................................................................................. 1 0.1 Record of Amendments .......................................................................................................... 1 0.2 List of Effective Sections ......................................................................................................... 1 0.3 Distribution ............................................................................................................................. 1 0.4 Manual Revision Procedure .................................................................................................... 1 0.5 Notes and Definitions ............................................................................................................. 2 0.6 Applicability of This Manual .................................................................................................... 6 0.7 Company Description .............................................................................................................. 7 0.8 Luxaviation United Kingdom Fleet ........................................................................................ 10 Section 1 – General Requirements and Procedures ............................................................................... 1 1.1 Standards and Requirements .................................................................................................. 1 1.2 Flight Set Up Process ............................................................................................................... 3 Section 2 – Passenger and Crew Handling .............................................................................................. 1 2.1 Introduction ............................................................................................................................ 1 2.2 Crew Facilities ......................................................................................................................... 1 2.3 Passenger Facilities ................................................................................................................. 2 2.4 Special Categories of Passenger (SCP) .................................................................................... 4 2.5 Check In ................................................................................................................................... 8 2.6 Security ................................................................................................................................. 10 2.7 Flight Preparation ................................................................................................................. 10 2.8 Boarding ................................................................................................................................ 11 2.9 Handling of Animals .............................................................................................................. 13 2.10 Transportation ...................................................................................................................... 14 Section 3 – Aircraft Handling .................................................................................................................. 1 3.1 Aircraft Parking ....................................................................................................................... 1 3.2 Vehicles ................................................................................................................................... 7 3.3 Ground Service and Aircraft Loading Equipment ................................................................... 7 3.4 Aircraft Towing & Pushback .................................................................................................... 9 3.5 Engine Start ........................................................................................................................... 10 3.6 Aircraft Dispatch With Inoperative Beacon .......................................................................... 10 Section 4 – Fuelling ................................................................................................................................. 1 4.1 Introduction ............................................................................................................................ 1 4.2 Fuelling Procedures ................................................................................................................. 1 4.3 Refuelling with Passengers On Board ..................................................................................... 3 © 2019 London Executive Aviation Ltd Part GHM GROUND HANDLING MANUAL Section / Page Contents / 2 Rev. 0 Contents Date 01 / 11 / 19 4.4 Fuel Spillage ............................................................................................................................ 4 4.5 Contamination of Jet Aviation Fuel by Fatty Acid Methyl Ester (FAME) ................................ 4 4.6 Aircraft De-Fuelling ................................................................................................................. 4 Section 5 – De-Icing ................................................................................................................................. 1 5.1 Certification for Flight in Icing Conditions .............................................................................. 1 5.2 Definitions / Abbreviations and Common Terminology ......................................................... 1 5.3 De-icing and Anti-icing on the Ground ................................................................................... 3 Section 6 – Emergency Response ........................................................................................................... 1 6.1 Occurrence Reporting ............................................................................................................. 1 6.2 Ground Handling Agent .......................................................................................................... 2 Appendix A – Embraer Phenom 300 ....................................................................................................... 1 A.1 Aircraft Description ................................................................................................................. 1 A.2 Danger Areas ........................................................................................................................... 3 A.3 Operation of Doors ................................................................................................................. 4 A.4 Fuelling .................................................................................................................................... 5 A.5 Towing ..................................................................................................................................... 7 A.6 Ground Power Unit ............................................................................................................... 10 A.7 De/Anti-Icing ......................................................................................................................... 11 A.8 Toilet and Water Servicing .................................................................................................... 12 Appendix B – Cessna Citation C550 (Citation II) ..................................................................................... 1 B.1 Aircraft Description ................................................................................................................. 1 B.2 Danger