Barometer of mobile Internet connections in Indonesia Publication of July 23, 2018 First half of 2018 nPerf is a trademark owned by nPerf SAS, 87 rue de Sèze 69006 LYON – France. Contents 1 Summary ...................................................................................................................................... 2 1.1 2G/3G/4G nPerf Score .......................................................................................................... 2 1.2 Our analysis ........................................................................................................................... 2 2 Overall results 2G/3G/4G ............................................................................................................. 3 2.1 Data amount and distribution ............................................................................................... 3 2.2 Success rate 2G/3G/4G ........................................................................................................ 4 2.3 Download speed 2G/3G/4G .................................................................................................. 5 2.4 Upload speed 2G/3G/4G ....................................................................................................... 6 2.5 Latency 2G/3G/4G ................................................................................................................ 7 2.6 Browsing test 2G/3G/4G....................................................................................................... 8 2.7 Streaming test 2G/3G/4G ..................................................................................................... 9 2.8 4G connexion rate ............................................................................................................... 10 1 2.9 2G/3G/4G nPerf Score ........................................................................................................ 11 3 You too, participate in the nPerf panel! ..................................................................................... 13 4 Custom analysis & contact ........................................................................................................ 13 5 Annexes ...................................................................................................................................... 14 5.1 Methodology ....................................................................................................................... 14 5.1.1 The panel...................................................................................................................... 14 5.1.2 Definitions and goals ................................................................................................... 14 5.1.3 Filtering of test results ................................................................................................ 15 5.1.4 Modification of the methodology in 2018 ................................................................... 15 5.2 Complete list of 4G terminals selected for H1 2018 .......................................................... 16 Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. 1 Summary 1.1 2G/3G/4G nPerf Score Results, all cellular generations combined, from tests performed on 4G-compatible terminals. 2 The best mobile network in H1 2018 : Smartfren has provided the best mobile Internet services in the first half of 2018. 1.2 Our analysis During the first six months of 2018, nPerf users in Indonesia have collected 319,552 tests, including speed tests, streaming tests and browsing tests. Smartfren takes first place in the nPerf ranking Smartfren has dramatically improved the quality of its network, including increasing throughputs and decreasing latency. This propels him to the top of the ranking. Indeed, with a download speed of 13,94 Mb/s, Smartfren is far away from any other operators. Telkomsel who lost his first place is second with a download speed of 6,27 Mb/s, less than twice Smartfren speed ! Smartfren has got a very good latency performance which is an important criteria for gamers. Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. Indonesia Networks suffer from capacities When we look at the download speed we notice that most of the mobile carriers deliver a speed that is limited for intensive uses such has streaming in High definition. XL Axiata back in the competition Note that XL Axiata has also made good progress this semester and catches up with Telkomsel, which is falling in its performance. Big suspense for the second half When we look at the performance of Smartfren, Xl Axiata, Bolt! And Telkomsel since the beginning of May, we notice that the four operators increased their performances and are very close to each other’s. This suggest that the battle for the network performance will be hard for the end of the year. 2 Overall results 2G/3G/4G Results, all cellular generations combined, from tests performed on 4G-compatible terminals. 2.1 Data amount and distribution 3 The nPerf application allows the user to perform a full test or each test separately. Between January 1, 2018 and June 30, 2018, we counted 319.552 tests, distributed as follows, after filtering (see §5.1.3): Technology Speed Browsing Streaming 2G/3G/4G 141.107 52.310 41.622 The overall breakdown of the tests per provider is as follows: Smartfren 9.12% Indosat Ooredoo Telkomsel 16.86% 37.79% BOLT! 9.56% 3 Tri XL Axiata 11.88% 14.79% Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. 2.2 Success rate 2G/3G/4G The success rate is the number of successful tests compared to the number of tests performed. Smartfren has provided the best average success ratio during the first half of 2018. 4 Evolution of the success rate throughout the first semester. We can note technical issues with Telkomsel and BOLT ’s networks in March and May. Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. 2.3 Download speed 2G/3G/4G The highest value is the best. Smartfren has provided the best average download speed during the first half of 2018. Smartfren increased by 45% his download speed rate compared to 2017, and XL Axiata by 24%. 5 BOLT! And Telkomsel dropped on average. The highest value is the best. This graph illustrates the ability of providers to maintain a constant download speed during the year, regardless of network load (number of connected clients). Smartfren's speed is still high but it's going down in the last few months when BOLT! , Telkomsel and XL Axiata go back. Nice competition to follow next semester ! Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. The highest value is the best. This graph illustrates the ability of providers to ensure a constant download speed throughout the day, regardless of network load (number of connected clients). We note for all operators a significant decline in download speed late in the day. 2.4 Upload speed 2G/3G/4G 6 The highest value is the best. Telkomsel has provided the best upload speed in the first half of 2018, as in 2017. Note nevertheless the very nice progressions of Smartfren, XL Axiata and 3 Tri while Telkomsel has significantly lowered its performance on average. Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. The highest value is the best. This graph illustrates the ability of providers to maintain a constant upload speed during the year, regardless of network load (number of connected clients). As for the downloads, in the last few months, Telkomsel and XL Axiata increased their performances in uploads. 7 2.5 Latency 2G/3G/4G The lowest value is the best. Smartfren has provided the best average latency during the first half of 2018. XL Axiata, 3 Tri and Smartfren have significantly improved their latency. Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. The lowest value is the best. This graph illustrates the ability of providers to maintain a constant latency during the year, regardless of network load (number of connected clients). 8 2.6 Browsing test 2G/3G/4G Average performance of the loading times of the 5 websites most frequented by Indonesian Internet users (excluding YouTube). The highest value is the best. During the first half of 2018, Telkomsel has proposed the best performance in Internet browsing, as in 2017. Any use of this document, in whole or in part, for promotional or advertising purposes in any form whatsoever, is subject to the prior written permission of nPerf SAS. The highest value is the best. This graph illustrates the ability of providers to maintain a constant browsing performance during the year, regardless of network load (number of connected clients). 2.7 Streaming test 2G/3G/4G 9 Measuring the quality of watching a video on the YouTube streaming platform. The highest value is the best. XL Axiata and