2019 - 2020 ANNUAL REPORT Table of Contents 01. Mission, Vision & Values P. 02 02. Key Achievements P. 03 03. Sport Contribution P. 05 04. Our Staff & Our Members P. 07 05. Wests in the Community P. 09 06. The Board of Directors P. 10 07. Chairman & Acting CEO Report P. 11 08. Financial Report P. 16 P. 01 VISION MISSION VALUES Our vision is to create opportunity within our community and drive a new era of development and growth within the Macarthur region. Here at Wests Group Macarthur, we aim to enhance our offerings to members by ensuring our clubs are progressive and current. Our aim in the community is to be a brand that cares, by delivering a positive experience in our venues as well as investing not only into the growth of the region, but also pledging our support for individual groups in the community. Community Respect Integrity Innovative Progressive Support P. 02 Key Achievements Wests Group Macarthur aims to be a preferred employer in the club industry and is a progressive and dynamic business that cares for their staff. We know it is the people that drive our business especially during tough times. In the last 12 months, we have offered a variety of staff well-being initiatives and training programs to support their overall welfare and development. IN THE LAST 12 MONTHS YOU’VE HELPED US ACHIEVE BOTTLES DONATED CONTRIBUTED TO TO RETURN AND EARN LOCAL SPORT DID YOU KNOW This is equivalent to WESTS GROUP MACARTHUR almost 60 cars MEMBERS COVER permanently taken off the road OF MEMBERS JOINED OF SOLAR PANELS INSTALLED, WESTS ON A 5 YR MEMBERSHIP SUBURBS IN THE MACARTHUR WHICH OFFSETS OVER REGION 5,000 TONNES OF CO2 EMISSIONS SUPPORTED OVER NEW MEMBERS HAVE JOINED WESTS GROUP MACATHUR INVESTED IN MEMBERS ASSETS UNIQUE SPORT CLUB GROUPS & THIS YEAR INDIVIDUAL ATHLETES ASSISTED OVER PROVIDED RESOURCES TO OVER FOLLOWERS ACROSS OUR BUSINESSES & CHARITIES SCHOOLS SOCIAL MEDIA PAGES P. 03 1% TENNIS CLUB 26% ASSETS INVESTED COUNTRY ACROSS THE GROUP IN 2020 CLUB We are investing in key infrastructure and building works across our venues ensuring up-to-date facilities. We look forward to our newest projects to commence in 2021 at the Tennis Club and The Greens. 26% LAKESIDE 47% GOLF CLUB WESTS LEAGUE CLUB WESTS GROUP MACARTHUR ACHIEVEMENT TIMELINE Lakeside wins Metropolitan Golf Club of the year. Commenced Wests League Commenced Wests League Club gaming Club bistro & OCT 2019 floor Lakeside extension. reception FEB 2020 refurbishment. APR 2020 DEC 2019 renovation. Country Club Wests League unveils Club completed COVID closure. interior multilevel refurbishment. carpark. NOV 2019 MAR 2020 JAN 2020 Launch of Lakeside club Wests our new house League Club websites for extension renovations all 4 venues. complete. JUL 2020 complete. SEPT 2020 MAY 2020 Reached $21,225,727 in Relaunched the Re-opened community Wests League the doors to contributions over Club Bistro as The our members. the last 20 years. Kitchen. JUN 2020 AUG 2020 OCT 2020 P. 04 Sports Contribution Wests Group Macarthur supports 25 affiliate sporting clubs. We provide local athletes and clubs a way to recognise achievement, commitment and contribution to local sport. Each month the Wests Sports Council reviews category nominations from sports clubs, awarding individuals and teams based on their skills, achievements and sportsmanship. The award program culminates in an annual award presentation where both elite winners and category winners are identified and celebrated. In addition to the winners, we also recognise the runners up who $598,089 showed great sportsmanship and commitment to their clubs. Our contribution goes towards not only recognising their IN SPORTING CONTRIBUTIONS achievements, but also assisting in reducing registration fees, IN THE LAST 12 MONTHS provision of uniforms and equipment, funding to administer competitions, supplying meeting rooms and venues to hold presentations, training and development for referees, funding for tournament entries and payment for player insurances. 7% SCHOOLS WESTS SPORT COUNCIL MEMBERS Ambarvale Little Athletics Camden Cats Senior AFL Club Camden Valley Basketball Association 30% Camden District Cricket Association COMMUNITY Camden & District Netball Association Campbelltown Camden District Cricket Club Campbelltown District Netball Association Campbelltown Ghosts Junior Baseball Club Group 6 Junior Rugby League Group 6 Referees Association Macarthur Baseball League Macarthur BMX Club 63% Macarthur Football Association SPORT Macarthur Raptors Macarthur Triathlon Club Macquarie Fields Swimming Club Magpies Cricket Club COMMUNITY CONTRIBUTRION Mount Annan Swimming Club Oran Park Chargers Rugby League Football Club BREAKDOWN Oran Park Rovers Football Club Wests Group Macarthur aims to identify the needs of Softball Campbelltown the local community and develop actions that aid the Tennis Macarthur strategic direction and overall benefit of the Wests Hockey Club Macarthur Region and its residents. The above chart Western Suburbs Referees Association shows a breakdown of Wests Group Macarthurs Wests Tigers Macarthur JRLFC ClubGRANT contributions to sport, education and critical community services including health and welfare services. P. 05 We are proud that almost 57,000 participants have benefited from our investment into local sport. BASKETBALL AFL TENNIS BASEBALL RUGBY LEAGUE GOLF HOCKEY REFEREES SOFTBALL SOUTH WEST SYDNEY CRICKET ACADEMY OF SPORT BMX TRIATHLON FOOTBALL NETBALL SWIMMING P. 06 Our Staff Our staff play a huge role in Wests Group Macarthur and we believe in doing what we can to show our support to them, by offering a variety of training to help them with career progression as well as ensuring that even through the toughest of times we do what we make sure they are looked after and have our support. OVER 500 WESTS CARE PACKS GIVEN TO OUR STAFF & MEMBERS 750 hrs DURING COVID-19 PANDEMIC. 297,063 hrs Wests Care Packs amounted to WORKED BY OUR STAFF OF PAID ONLINE TRAINING 3,312 toilet rolls, 2,304 cans IN THE LAST 12 MONTHS PROVIDED TO STAFF + COUNTLESS of tomatoes, 864 packets of pasta, HOURS OF INVOLUNTARY 600 packets of fettucine and TRAINING COMPLETED 540 packets of sugar Community Involvement At Wests, our people are the beating heart of our business. We take enormous pride in their commitment and the amazing contribution they make to our community. Check out some of the great initiatives our staff were involved in. • • • • CLEAN UP INTERNATIONAL TEAL RIBBON DAY WEAR IT YELLOW INGLEBURN • ALIVE CAMPBELLTOWN WOMEN’S DAY JEANS FOR GENES CUP OF KINDNESS R U OKAY DAY PINK UP THE HUB COOKING FOR COVID DAY FOR BREAST CANCER MAKE MACARTHUR AIRDS CLONTARF DRIVING OUT Cares CAN GROW BLUE DAY A MO! COME TO VISIT VIOLENCE P. 07 Our Members WEST GROUP MACARTHUR PROUDLY HAS 55% We welcomed 81,990 MEN 45% MEMBERS WOMEN new members in 2020 We have over Our most popular birthday month is The most common first We sold patrons who have been name is members for MICHAEL 48,348 chicken schnitzels in 2020 years or more MEMBERSHIP LGA MEMBERSHIP AGE COMPARISON The below graph is a breakdown of our members The below graph is a breakdown of our members LGA across the Wests Group. age groups. 20% 2% WOLLONDILLY 19% 7% 18% LIVERPOOL 17% 9% 16% NON-LOCAL 15% 14% 13% 12% 11% 10% 9% 8% 31% 7% CAMDEN 6% COUNCIL 5% 51% 4% CAMPBELLTOWN 3% COUNCIL 2% 1% 0% < 18 18-25 26-35 36-45 46-55 56-65 > 66 MEMBER AGE GROUP P. 08 Wests in the Community FFEREN Wests has been supporting the sporting and local community I C for almost 50 years and aims to deliver the very best in dining, D E entertainment and community support on behalf of our A members. I N G We take pride in designing and delivering community support services to Macarthur, and that over the years we have been T N able to make a difference to thousands of lives. Our members I H play a crucial role in delivering these services in the community. K We want to make sure we share this tremendous work so that E A you know that when you support a Wests group venue, you support the Macarthur community. We take pride in designing C M and delivering community support services to Macarthur, and O that over the years we have been able to make a difference to M Y T thousands of lives. Our members play a crucial role in delivering M I U these services. N Wests are committed to contributing to local charities, sports teams and individuals in hope for a stronger Macarthur. OVER THE LAST 20 YEARS WESTS GROUP MACATHUR HAS GIVEN $1,579,195 IN COMMUNITY CONTRIBUTIONS IN COMMUNITY CONTRIBUTIONS IN THE LAST 12 MONTHS *Based on ClubGRANTS FY 19/20 *Based on ClubGRANTS FY 99/00 – 19/20 P. 09 Board of Elected to the Board of Directors in 2003 Occupation: Business Banking Directors Member of the Finance, Risk, Audit and Compliance Committee Active golfer, interests in football and Wests Group Macarthur’s Board of Directors aims long term resident of Campbelltown. to provide the community with the highest standards of customer service, food, beverage and entertainment facilities in addition to support for community welfare and sport in the region. Wests is dedicated to enhancing the primary, social and recreational benefits in the Macarthur region for Alan Buxton an on behalf of our members. Chairman Elected to the Board of Directors in 2003 Elected to the Board of Directors in June Occupation: Business Manager 2003 Occupation: Retired Builder Chairman of the Membership Committee, Member of the Property and Development Chairman of the Property and Development Committee, life member of Western Suburbs Committee, member of the Golf Advisory District Junior Rugby League Ltd. Committee, active golfer & long term Director of South Western Sydney Academy resident of Campbelltown.