CONTRACT NO. NO. EEM-C-00-08-00004-00 Semi-Annual Report November 2012 – August 2013 PREPARED BY: THE QED GROUP, LLC | 1250 EYE STREET SUITE 1100 | WASHINGTON, DC 20005 TABLE OF CONTENTS Acronyms 2 9. Europe & Eurasia Program 64 1. Introduction 5 Web Development 64 Knowledge & Learning 64 2. Portfolio Overviews 6 Communications 64 Web Development 6 Recommendations 66 Knowledge & Learning 7 10. Global Partnerships Program Communications 7 67 Adult Learning & Training 67 Adult Learning & Training 8 Recommendations 67 Assessing & Learning 8 11. Policy, Planning, and Learning Program 68 3. Microenterprise and Private Enterprise Collaborating, Learning, and Adapting Promotion Program 9 68 Learning Lab 72 9 Microenterprise Development Evaluation 80 Private Enterprise 21 Organizational Learning 82 Women’s Leadership in Small & Medium Recommendations 93 Enterprises 22 12. Mobile Solutions Program 96 Emerging Payment Systems 30 Knowledge & Learning 96 Engaging the Power of the Private Sector for Communications 97 Development Training 32 Adult Learning & Training 100 Recommendations 34 Assessing & Learning 100 4. Grants Under Contract Program 36 Recommendations 101 5. Economic Policy Program 37 13. Gender Development Program 102 Knowledge & Learning 37 Adult Learning & Training 102 Communications 37 Recommendations 103 Adult Learning & Training 37 14. Cross-Project Initiatives 104 Recommendations 38 Project Management/Planning Tools 104 6. Food Security/Agriculture Program 40 Communications and Engagement Tools 104 Web Development 41 Continuous Learning Tools 105 Knowledge & Learning 43 KDMD Blast Newsletter 106 Communications 48 KDMD Highlights Newsletter 106 Adult Learning & Training 54 Team Retreat 107 Assessing & Learning 56 Close-Out 107 Recommendations 58 Recommendations 107 7. Jamaica Basic Education Program 59 15. KDMD Management and Personnel 108 Transition of the Community of Practice 59 Project Staff 108 Community of Practice Activities 60 KDMD Sub-Contractors 108 Web Development 61 Communications 61 Appendix A: KDMD Organizational Chart 109 Recommendations 62 Appendix B: USAID Activity Leads 110 Appendix C: KDMD Activities 111 8. Development Credit Authority Program 63 Appendix D: Impact Survey Results Overview 113 Appendix E: KDMD Design Awards 123 ACRONYMS A&L Assessing & Learning DAI Development Alternatives International AAR After-Action Review DCA Development Credit Authority ACDI/VOCA Agricultural Cooperative Development DCHA USAID’s Bureau for Democracy, Conflict, and International/Volunteers in Overseas Cooperative Humanitarian Assistance Assistance DCOP Deputy Chief of Party AET Agricultural Education and Training DG Democracy and Governance AFR USAID’s Bureau for Africa DIV Development Innovation Ventures AgN-GLEE Agriculture and Nutrition Global Learning dTS Development & Training Services and Evidence Exchange E&E Europe & Eurasia ALT Adult Learning & Training E3 USAID’s Bureau for Economic Growth, Education, and AMAP Accelerated Microenterprise Advancement the Environment (Formerly the Bureau for Economic Growth, Project Agriculture and Trade) AMAP K&P II Accelerated Microenterprise EG Economic Growth Advancement Project Knowledge and Practice II EGLC Economic Growth Learning Center APLU Association of Public and Land-Grant Universities EGO Economic Growth Overview ASC Ag Sector Council EIG Evaluation Interest Group BFS Bureau for Food Security (Formerly the Office of EP USAID’s Office of Economic Policy (Formerly the Economic Agriculture) Growth Office) EPS BRAC Bangladesh Rehabilitation Assistance Committee Emerging Payment Systems FACET CARE Cooperative for American Relief Everywhere Fostering Agriculture Competitiveness Employing Information Communication Technologies Project CCA Conference Center for the Americas FAO UN Food and Agriculture Organization CDCS Country Development Cooperation Strategy FAQ Frequently Asked Questions CGAP Consultative Group to Assist the Poor FHI 360 Family Health International CHF International Cooperative Housing Foundation FIELD-Support LWA Financial Integration, Economic International Leveraging, Broad-Based Dissemination and Support Leader with Associates CIAT International Center for Tropical Agriculture FS Financial Services CIO Chief Information Officer FS/Ag Food Security/Agriculture Program CLA Collaborating, Learning, and Adapting FSN Foreign Service National CNFA Citizen’s Network for Foreign Affairs FSN Food Security Network COMPASS Center for Complex Adaptive Socio- FTF Feed the Future technical Systems GDA Global Development Alliance CoP Community of Practice GenDev USAID’s Office of Gender Equality and Women’s COP Chief of Party Empowerment Gender Development team GH USAID’s Bureau for Global Health COR Contracting Officer’s Representative GLEE Global Learning and Evidence Exchange CRM Customer Relationship Management GLS Global Learning Systems CRSP Collaborative Research Support Program GP USAID’s Office of Innovation and Development Alliances Global Partnerships Division 2 GROOVE Growing Organization Value Chain Excellence MPEP USAID’s Microenterprise and Private Enterprise Learning Network Promotion Office (Formerly the Microenterprise GUC Grant Under Contract Development office) HOT Humanitarian OpenStreetMap Team MS Mobile Solutions HSS Health Strengthening Systems mSTAR Mobile Solutions Technical Assistance and Research IDEA USAID’s Office of Innovation and Development Alliance MSU Michigan State University IFDC International Fertilizer Development Center NGO Non-Governmental Organization IFPRI International Food Policy Research Institute OAPA USAID’s Office of Afghanistan and Pakistan ILO International Labor Organization Affairs IDE International Development Enterprises OTI USAID’s Office of Transition Initiatives IP Implementing Partner P3DP Public-Private Partnership Development IPM Integrated Pest Management Program in Ukraine IRG International Resources Group PE Private Enterprise IRRI International Rice Research Institute PPL USAID’s Bureau of Policy, Planning, and Learning IT Information Technology PREM Poverty Reduction and Economic Management J-PAL Jameel Poverty Action Lab PSD Private Sector Development K&L Knowledge & Learning PSE Private Sector Engagement KDAD Knowledge-Driven Agricultural Development Q&A Question & Answer KDID Knowledge-Driven International Development Portal QA Quality Assurance KDMD Knowledge-Driven Microenterprise Development RTI International Research Triangle Institute Project SEEP Small Enterprise Education and Promotion KM Knowledge Management SILK Sharing Insights, Learning, and Knowledge KML Keyhole Markup Language SID-W Society for International Development – KSMS Kenya School of Monetary Studies Washington Chapter LAC Latin America and the Caribbean SME Small and Medium Enterprises LER USAID/PPL’s Learning, Evaluation, and Research Office SoE School of Education LIFT Livelihoods and Food Security Technical Assistance SOUTHCOMM U.S. Southern Command Project SPP USAID/PPL’s Strategic and Program Planning Office LMS Learning Management System SPRING Strengthening Partners in Results, Innovation, LOE Level of Effort and Nutrition, Globally LPA USAID’s Bureau for Legislative and Public Affairs ST Social Transitions M&E Monitoring & Evaluation STTA Short-Term Technical Assistance MCH Maternal and Child Health STP Strengthening Technical Practice MD Microenterprise Development STRIVE Supporting Transformation by Reducing MEDA Mennonite Economic Development Associates Insecurity and Vulnerability with Economic Strengthening MENA Middle East and North Africa TOPS Technical and Operational Performance Support MIT Massachusetts Institute of Technology TRG Training Resources Group MMAP Mobile Money Acceleration Program TSF Training Support Fund MOU Memorandum of Understanding TANGO Technical Assistance to Non-Governmental Organizations 3 TDY Temporary Duty WASH Water, Sanitation, and Hygiene TLL Thought Leaders in Learning Speaker Series WEConnect International Women’s Enterprises TOPS Technical and Operational Performance Support Connect International WISP TRG Training Resources Group World Initiative for Sustainable Pastoralism WLSME TRR USAID’s Office of Trade and Regulatory Reform Women’s Leadership in Small & Medium Enterprises UAT User Acceptance Testing VC Value Chain USAID United States Agency for International VEGA Development Volunteers for Economic Growth Alliance UWI University of the West Indies 4 1. INTRODUCTION he QED Group, LLC is implementing the nn Office of Innovation and Development Alliances’ T5-year United States Agency for International Global Partnerships Division (IDEA/GP) Development (USAID) Knowledge-Driven nn Office of Innovation and Development Alliances’ Microenterprise Development (KDMD) project. Mobile Solutions team (IDEA/MS) The KDMD project designs and implements nn Bureau for Policy, Planning, and Learning (PPL) state-of-the-art knowledge management, learning, and sharing tools and approaches that promote nn Office of Gender Equality and Women’s collaboration among practitioners to speed Empowerment’s Gender Development team innovation and adoption. These tools include (GenDev) online and in-person, formal and informal learning events; communications strategy development and The QED Group, LLC is pleased to present implementation; web strategy development and this Semi-Annual Report for the period from implementation; and assessing and learning methods November 15, 2012 - August 15, 2013*. KDMD and approaches. is implemented by The QED Group and its sub- contractors—Engility [formerly