VA-151028-MCI: Modification 5A_20200407 Exhibit 4.2 Resource Unit Definitions Exhibit 4.2 Resource Unit Definitions VA-151028-MCI: Modification 5 COMMONWEALTH OF VIRGINIA VIRGINIA INFORMATION TECHNOLOGIES AGENCY (VITA) SUPPLY CHAIN MANAGEMENT DIVISION 11751 MEADOWVILLE LANE CHESTER, VIRGINIA 23836 Page 1 of 132 VA-151028-MCI: Modification 5A_20200407 Exhibit 4.2 Resource Unit Definitions Table of Contents 1.0 Introduction ...................................................................................................................................... 5 2.0 Voice & Data Network Resource Unit Definitions............................................................................. 5 2.1 Cross Functional Services .............................................................................................................. 5 2.1.1 Program Management Office ............................................................................................... 6 2.1.2 Cross Functional Integration ................................................................................................. 7 2.1.3 Engineering Services ............................................................................................................. 8 2.2 CPE Charges ................................................................................................................................... 8 2.2.1 Customer Premises Equipment (CPE) Use ............................................................................ 9 2.3 Transport Services ....................................................................................................................... 17 2.3.1 Private IP (PIP) Port Installation .......................................................................................... 18 2.3.2 Private IP (PIP) Port ............................................................................................................. 19 2.3.3 Gold Committed Access Rate (CAR) .................................................................................... 21 2.3.4 Internet Port Installation ..................................................................................................... 22 2.3.5 Internet Port ........................................................................................................................ 24 2.3.6 Secure Cloud Interconnect (SCI) ......................................................................................... 26 2.3.7 Access - Time Division Multiplexed (TDM) Option .............................................................. 28 2.3.8 Access - Ethernet Option ..................................................................................................... 29 2.3.9 SONET Set-Up ...................................................................................................................... 30 2.3.10 SONET Node ........................................................................................................................ 31 2.3.11 SONET Mileage .................................................................................................................... 32 2.3.12 SONET Ports ........................................................................................................................ 33 2.3.13 Telecom Service Priority (TSP) ............................................................................................ 35 2.4 Data Networking Services ........................................................................................................... 36 2.4.1 Managed WAN Activation ................................................................................................... 37 2.4.2 Managed WAN .................................................................................................................... 38 2.4.3 Managed LAN Activation ..................................................................................................... 39 2.4.4 Managed LAN ...................................................................................................................... 40 2.4.5 Managed WLAN Activation ................................................................................................. 41 2.4.6 Managed WLAN .................................................................................................................. 42 2.4.7 Managed Wireless Access Point (WAP) .............................................................................. 43 Page 2 of 132 VA-151028-MCI: Modification 5A_20200407 Exhibit 4.2 Resource Unit Definitions 2.4.8 Distributed Denial of Service (DDOS) Shield ....................................................................... 44 2.4.9 Secure Gateway Activation ................................................................................................. 45 2.4.10 Secure Gateway Universal Port ........................................................................................... 46 2.4.11 Secure Gateway Remote Office .......................................................................................... 47 2.5 Voice Networking Services .......................................................................................................... 47 2.5.1 UCCaaS Solution Set-Up ...................................................................................................... 48 2.5.2 UCCaaS Seat ........................................................................................................................ 49 2.5.3 VCE Site Activation .............................................................................................................. 50 2.5.4 VCE Stations and Trunks ...................................................................................................... 51 2.5.5 VCE Features ....................................................................................................................... 53 2.5.6 Audio Conferencing Subscription Services .......................................................................... 57 2.5.7 Net Conferencing Integrated Audio CCA ........................... …………………………………………….58 2.5.8 VoIP Set-up ...................................................................................................................... ….60 2.5.9 VoIP Concurrent Call Path (CCP) ..................................................................................... ….63 2.5.10 VoIP Features .................................................................................................................. ….65 2.5.11 PSTN Services .................................................................................................................. ….67 2.5.12 Virtual Contact Center (VCC) Set-Up ............................................................................... ….68 2.5.13 Virtual Contact Center (VCC) Unique User ...................................................................... ….69 2.5.14 VCC Features ................................................................................................................... ….70 2.5.15 IP Contact Center (IPCC) .................................................................................................. ….73 2.6 Discretionary Items ................................................................................................................. ….73 2.6.1 Miscellaneous Services ................................................................................................... ….74 2.6.2 Managed WAN Optional Change Management (OCM) .................................................. ... 77 2.6.3 Managed LAN Optional Change Management (OCM) .................................................... ... 79 2.6.4 Managed WLAN Optional Change Management (OCM) ................................................ ….81 2.6.5 Secure Gateway Related Services ................................................................................... ….83 2.6.6 Phone Accessories ........................................................................................................... ….85 2.6.7 VCC Related Services ....................................................................................................... ….87 2.6.8 VCC Advanced Features .................................................................................................. ….96 2.6.9 VoIP Related Services .................................................................................................. ……103 2.7 Optional Services................................................................................................................. ……104 Page 3 of 132 VA-151028-MCI: Modification 5A_20200407 Exhibit 4.2 Resource Unit Definitions 2.7.1 DDI Changes ...................................................................................................................... 105 2.7.2 DDI Management .............................................................................................................. 106 2.7.3 IOS (DWDM) ...................................................................................................................... 107 2.7.4 10G Replication Circuit ...................................................................................................... 108 2.8 Usage Rates ............................................................................................................................... 108 2.8.1 SCI Non-Committed Plan Usage ........................................................................................ 109 2.8.2 VCE International