ServiceNow Accelerate Delivery and Time to Agile Management Solutions Value Enable more accurate planning as you update and track The Agile Management Challenge progress through the software Along their Agile transformation journey, many organizations use multiple, development lifecycle. standalone tools to enable a mix of Agile Scrum, Scaled Agile Framework (SAFe) and waterfall development methodologies. Still other tools are needed to Manage Scrum, Waterfall and manage incidents, problems and changes. This creates disconnects between Hybrid Development strategic and operational work, leaving business leaders and stakeholders with Pull your software development no single, comprehensive view of all the work – and it impacts their ability to lifecycle workflows together in rapidly deliver desired business outcomes in response to changing requirements. one system and connect them to other activities already taking The ServiceNow Solution place in ServiceNow. The ServiceNow Agile Development 2.0 and Scaled Agile Framework (SAFe) applications solve those problems by managing scrum, waterfall, or hybrid Optimize Resources development efforts, in highly collaborative development environments supporting iterative methodologies or structured approaches such as SAFe. Immediately gauge and forecast work levels to The solutions enable defining tasks required for developing and maintaining determine future project software throughout the lifecycle—from inception to deployment. Your visibility velocities. into the development lifecycle is significantly increased and reported across development teams. Easily Manage Stories ServiceNow® Agile Development 2.0 not only helps you manage product and Leverage an easy-to-use UI to software development efforts that use agile methods - It also pulls your software manage stories across sprints, development lifecycle workflows together in one system and connects them to backlogs, and epics. other activities already taking place in ServiceNow. If SAFe is not an option, you can use the Scrum Programs Planning Board as Manage Any Task Type in a shown below, to view multiple agile teams in a single view, manage Unified Backlog dependencies across teams, and see team capacity vs. load. Manage your backlog of tasks throughout the lifecycle—from inception through testing and deployment, with increased visibility into the entire software development lifecycle. Agile and SAFe Dashboards Preconfigured dashboards with key data visualizations are designed to provide you with valuable insight to help improve Agile process and practices for planning and executing software development work. The Agile Development 2.0 Scrum Programs Board enables multiple Agile teams to work more collaboratively to achieve common outcomes Agile Development 2.0 IT organizations typically work on The ServiceNow Agile multiple projects with shorter time Development 2.0 application provides schedules. The project planning and an agile software development tracking is done using waterfall, but environment for product-based or the group prefers scrum project-based efforts, using the Scrum methodologies to carry out their work. framework. It offers you the flexibility It then becomes a challenge to track to implement a pure agile approach project status when there is an agile over the entire life-cycle of a product, development phase. Integration View analytics including development or a hybrid approach using agile between Agile Development overview; burndown charts; story detail; methods within a traditional project 2.0 with Project Portfolio and group velocity structure. Management facilitates a combination of waterfall and agile methods for project management Scaled Agile Framework (SAFe) and development that enables you to: The ServiceNow® Scaled Agile Framework (SAFe)application helps • Create a group to represent a you apply lean and agile principles to Scrum team. your large enterprise enabling you to • Add members to the group. develop and deliver software • Create sprints. View burndown charts to evaluate products with fewer defects in the • Assign groups to projects from the estimated versus actual work in a release shortest viable lead time. Project Workbench. or a sprint ServiceNow provides applications that • Maintain group and project support two different configurations of backlogs. Multiple projects can be SAFe: Essential SAFe and Portfolio under development and groups can be assigned to multiple SAFe. With Essential SAFe, you can projects. Each project and each apply lean and agile principles to your group has its own backlog. The Agile Release Trains and teams, and project backlog includes all stories develop and deliver work with fewer related to a project. The group backlog includes stories from defects in the shortest viable lead multiple projects that have been time. With Portfolio SAFe, you can assigned to the group. align your organizational goals and • Perform group sprint planning. The strategies with your portfolios, and group refines the combined Manage your stories and all types of tasks apply lean and agile principles to backlog, ranks the stories and in a Unified Backlog with a drag-and-drop seamlessly manage and deliver your assigns points, and adds stories to interface sprints based on priority. portfolio work. • Create stories, including one-off stories that are not related to projects. Project Portfolio Management • Track progress in stories, phases, Integration and projects. Project Portfolio Management leverages the Agile Development 2.0 application to ServiceNow supports your agile combine the Scrum methodology management needs wherever you with project-based IT development. are along your Agile transformation journey. For more information, visit SAFe Board shows features across teams https://www.servicenow.com/products/busi ness-management.html and sprints and the dependencies between them © 2020 ServiceNow, Inc. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. SN-DataSheet-Name-062019 servicenow.com.