CBL Customer Handbook in English IMPORTANT NOTICE TO CUSTOMERS OF CLEARSTREAM BANKING AG FRANKFURT Please note that the Clearstream Banking S.A., Luxembourg (CBL) Customer Handbook is provided to customers of Clearstream Banking AG, Frankfurt (CBF) for information purposes only unless it forms part of the legal documentation governing the relationship between CBF and its customers in particular pursuant to the General Terms and Conditions of CBF or Special Conditions of CBF. The CBL Customer Handbook outlines services provided to customers of CBL, not all of which are available to customers who hold accounts with CBF. Information on services that are available to CBF customers as well shall be read only mutatis mutandis, unless explicitly stated therein. Go to Contents Customer Handbook for customers of Clearstream Banking S.A. Document number: 0021 15 September 2021 Information in this document is subject to change without prior notice. This document is available in electronic format and may be provided in other formats at the discretion of Clearstream Banking S.A. (referred to hereinafter as Clearstream Banking Luxembourg or CBL). CBL grants its Customers permission to reproduce, store and print this document to the extent deemed reasonable and necessary for receiving from CBL the services described herein. Any software provided, as set out in the present document, shall be provided under the applicable licence terms. Unless otherwise stated, all times are given in Central European Time (CET). © Copyright Clearstream Banking S.A. (2020). All rights reserved. Clearstream, CFF and Vestima are registered trademarks of Clearstream Services, S.A. Foreword Customers' overall contractual relations with CBL are governed by the General Terms and Conditions as amended from time to time. Customers agree to abide by these rules when they request the opening of an account with CBL. Customers can obtain copies upon request from their Client Services Officer or Customer Relationship Manager. The General Terms and Conditions can also be found on the Clearstream website in the Key Documents section, under ICSD. This Customer Handbook is designed to provide customers of Clearstream Banking S.A. (also referred to as “CBL” in this publication) with an overview of CBL, its organisation and its operational procedures. It is a Governing Document as defined in CBL’s General Terms and Conditions and is subject to the General Terms and Conditions unless otherwise specified. Information or notification communicated by CBL to its customers in any form whatsoever is not and shall in no case be considered as investment advice. This version of the Customer Handbook replaces all previous editions of the Customer Handbook and shall take effect immediately. This Customer Handbook shall remain in effect until customers are otherwise notified. The Customer Handbook is intended to be used in conjunction with other CBL publications that give further details of how to use CBL’s services. CBL reserves the right to update and amend this Handbook from time to time, to reflect the availability of new products and improvements to existing services. Customers who have specific questions concerning the information contained in this Customer Handbook are advised to contact CBL Client Services or their Relationship Officer. In the event of any conflict between the General Terms and Conditions and the Customer Handbook and other Governing Documents, the General Terms and Conditions shall prevail. The English version of the Customer Handbook is legally binding and shall prevail over any translation which has been provided for commercial reasons only. Clearstream Banking S.A. 15 September 2021 i This page has intentionally been left blank. 15 September 2021 Clearstream Banking S.A. ii Contents Foreword . i 1. Introduction 1.1 Corporate structure . 1-1 1.2 Compliance . 1-4 1.3 Credit ratings . 1-5 1.4 Communications with CBL . 1-5 1.5 Access to CBL . 1-6 1.6 Client Services . 1-7 1.7 The service network . 1-8 1.8 Deadlines. 1-11 1.9 Sources of information for customers . 1-11 2. Customer accounts 2.1 Types of accounts . 2-1 2.2 Account opening and maintenance . 2-3 3. Settlement services 3.1 Settlement procedures . 3-3 3.2 Internal, Bridge and external settlement . 3-3 3.3 Processing of Bridge transactions . 3-4 3.4 The settlement day . 3-6 3.5 Instruction deadlines . 3-8 3.6 Back-to-back against payment transactions . 3-13 3.7 Matching requirements . 3-16 3.8 The single matching account service . 3-21 3.9 Selective Acceptance service for internal delivery instructions without matching instructions . .3-23 3.10 The optional settlement flag . 3-24 3.11 Transaction Linking Service . 3-27 3.12 Hold/Release mechanism for securities settlement instructions . 3-29 3.13 Settlement sequence . 3-31 3.14 Processing of collateral movements with central banks . 3-34 3.15 Interest claims . 3-36 3.16 Recycling of instructions when a Security Code is not open . 3-37 3.17 Partial settlement for internal and Bridge instructions . 3-39 3.18 French registered securities . 3-41 4. Securities instructions 4.1 Settlement finality . 4-1 4.2 Internal and Bridge instructions . 4-7 4.3 External instructions . 4-14 4.4 External instruction types . 4-17 4.5 Short selling . 4-25 5. Cash Financing services 5.1 Cash management and Financing . 5-2 5.2 Settlement currencies and Cash Correspondent banks . 5-3 5.3 Cash instruction processing . 5-4 5.4 Cash instruction types - Missed cash deadlines . 5-9 Clearstream Banking S.A. 15 September 2021 Customer Handbook iii 5.5 Foreign Exchange services . 5-15 5.6 Financing: availability of funds . 5-33 5.7 Collateral valuation . 5-39 5.8 Interest calculations and reporting . 5-46 5.9 Income main transfer account . 5-47 6. Global Securities Financing services (GSF) 6.1 Automated Securities Lending Agency model . 6-2 6.2 Automated Securities Lending principal model . 6-3 6.3 ASLplus . 6-4 6.4 Agency CCP Lending. 6-4 6.5 SFTR Reporting Support Service. 6-6 6.6 Collateral Management Services . 6-7 6.7 Client Services . 6-10 7. Custody business operations - New Issues 7.1 Admission and distribution of New Issues ..