Morava Corridor Motorway Project Appendix-3: Stakeholder Engagement Plan APPENDIX-3 Stakeholder Engagement Plan ESIA Final Report November 2020 SE102-000-ES-REP-00002 1 / 106 STAKEHOLDER ENGAGEMENT PLAN for MORAVA CORRIDOR MOTORWAY PROJECT OCTOBER 2020 Morava Corridor Motorway Project STAKEHOLDER ENGAGEMENT PLAN Prepared by Checked by Approved by Date Version Revision Elçin Kaya Yasemin Çelikel D. Emre Kaya Günal Özenirler 2020 Sociologist Social Impact Specialist Environmental Engineer Environmental Engineer A.0 Draft January Yasemin Çelikel Açelya Duman D. Emre Kaya Günal Özenirler Social Impact Specialist Sociologist Environmental Engineer Environmental Engineer .0 B May 2020 May Draft Final Final Yasemin Çelikel Açelya Duman D. Emre Kaya Günal Özenirler Social Impact Specialist Sociologist Environmental Engineer Environmental Engineer B.1 July July 2020 2020 Yasemin Çelikel Açelya Duman D. Emre Kaya Günal Özenirler C.0 Final Final Social Impact Specialist Sociologist Environmental Engineer Environmental Engineer October October Revision Codes: A: Draft, B: Final Draft, C: Final SE102-000-ES-PLN-00002 OCTOBER 2020 Client: Consultant: international 2U1K INTERNATIONAL LTD. KORIDORI SRBIJE LTD. PS 6 - 3rd Floor, The Meydan Office Tower Kralja Petra 21, Belgrade Meydan Road, P.O. Box 450676 Serbia Dubai – UAE : +381 (011) 3344148 : +90 (533) 283-6569 Morava Corridor Motorway Project Stakeholder Engagement Plan TABLE OF CONTENTS Page DEFINITIONS .....................................................................................................................iv 1 INTRODUCTION ........................................................................................................... 1 1.1 Background to Stakeholder Engagement .............................................................. 1 1.2 Objectives of the Stakeholder Engagement Plan .................................................. 2 1.3 Structure of the Document .................................................................................... 3 2 PROJECT DESCRIPTION ............................................................................................ 4 2.1 Project Overview ................................................................................................... 4 2.2 Key Project Aspects .............................................................................................. 5 2.3 Social Area of Influence ........................................................................................ 7 3 LEGAL FRAMEWORK ................................................................................................16 3.1 Serbian Requirements for Stakeholder Engagement and Public Consultation .....16 3.1.1 The Constitution of the Republic of Serbia.......................................................16 3.1.2 Environmental Impact Assessment..................................................................16 3.1.3 Law on Expropriation .......................................................................................19 3.2 Relevant Conventions to Stakeholder Engagement adopted by Serbia ................19 3.3 IFI Guidelines .......................................................................................................20 3.3.1 IFC Performance Standards ............................................................................20 3.3.2 Equator Principles ...........................................................................................21 3.4 Gaps between Serbian Legislation and International Requirements .....................21 4 KEY PROJECT PRINCIPLES OF STAKEHOLDER ENGAGEMENT AND APPROACH .....................................................................................................................................22 4.1 Key Principles ......................................................................................................22 4.2 Methodological Approach .....................................................................................22 4.3 Stakeholder Identification and Analysis ................................................................23 4.3.1 Vulnerable Groups ..........................................................................................25 5 STAKEHOLDER ENGAGEMENT ................................................................................27 5.1 Stakeholder Engagement Activities according to National and International Requirements .................................................................................................................28 5.1.1 Stakeholder Engagement Activities within the Scope of EIA Studies ...............28 5.1.2 Summary of the Social Field Studies for the ESIA Report ...............................46 5.2 Tools for Communication Routine ........................................................................50 5.2.1 Internet/Website ..............................................................................................50 5.2.2 Non-Technical Summary of the ESIA ..............................................................50 5.2.3 Public Media ....................................................................................................51 5.2.4 Community Relations ......................................................................................51 5.2.5 Notice Boards ..................................................................................................52 6 STAKEHOLDER ENGAGEGEMENT PROGRAM .......................................................53 6.1 Pre-Construction Phase .......................................................................................54 Final Report October 2020 SE102-000-ES-PLN-00002 i / v Morava Corridor Motorway Project Stakeholder Engagement Plan 6.2 Construction Phase ..............................................................................................58 6.3 Operation Phase ..................................................................................................63 7 GRIEVANCE MECHANISM .........................................................................................65 7.1 Public Grievance Mechanism ...............................................................................65 7.1.1 Receipt of Grievances .....................................................................................65 7.1.2 Acknowledgement and Record Keeping ..........................................................66 7.1.3 Investigation ....................................................................................................66 7.1.4 Response to Complainant ...............................................................................67 7.1.5 Discussion of Resolution .................................................................................67 7.1.6 Resource to Legal System ..............................................................................67 7.2 Worker Grievance Mechanism .............................................................................67 8 EXTERNAL COMMUNICATIONS ................................................................................68 9 MONITORING ..............................................................................................................70 9.1 Key Performance Indicators .................................................................................70 10 INSTITUTIONAL ARRANGEMENTS, ROLES AND RESPONSIBILITIES ..................72 Annex - 1 Outputs of the Disclosure Meeting of the Draft Spatial Plan ........................73 Annex - 2 Key Outputs of KIIs during Gap Assessment ...............................................74 Annex - 3 Summary of CLSs and HHSs ..........................................................................83 Annex - 4 List of NGO’s Interviewed in the ESIA Process ............................................85 Annex - 5 Summary of Focus Group Discussions .........................................................89 Annex - 6 List of potential NGO’s to be included in the ESIA Process ........................91 Annex - 7 Stakeholder Consultation Template...............................................................93 Annex- 8 Sample of Public Grievance Form ..................................................................94 Annex -9 Grievance Log .................................................................................................96 Annex -10 Sample of Grievance Closeout Form ............................................................97 Final Report October 2020 SE102-000-ES-PLN-00002 ii / v Morava Corridor Motorway Project Stakeholder Engagement Plan LIST OF FIGURES Page Figure 2-1. Project Alignment .............................................................................................. 4 Figure 2-2. Map of Motorway Route and Location of the Project Facilities-1 ....................... 9 Figure 2-3. Map of Motorway Route and Location of the Project Facilities-2 ......................10 Figure 2-4. Map of Motorway Route and Location of the Project Facilities-3 ......................11 Figure 2-5. Map of Motorway Route and Location of the Project Facilities-4 ......................12 Figure 2-6. Map of Motorway Route and Location of the Project Facilities-5 ......................13 Figure 2-7. Map of Motorway Route and Location of the Project Facilities-6 ......................14 Figure 2-8. Map of Motorway Route and Location of the Project Facilities- ........................15 Figure 3-1. EIA Procedure ..................................................................................................17