ANNUAL REPORT 20 18 TABLE OF CONTENTS 1. YEAR IN REVIEW ....................................................................................................................4 1.1 MESSAGE FROM THE ADMINISTRATOR .................................................................................... 6 1.2 MESSAGE FROM THE CHIEF EXECUTIVE OFFICER .................................................................... 8 1.3 MESSAGE FROM THE DIRECTOR OF CORPORATE SERVICES ................................................. 10 2. ROOKWOOD CEMETERY IN PROFILE .................................................................................12 3. OUR ORGANISATION IN PROFILE ......................................................................................14 3.1 OUR IDENTITY ..........................................................................................................................14 3.2 OUR OFFICIAL RESPONSIBILITIES ............................................................................................ 14 3.3 OUR OPERATING ENVIRONMENT ........................................................................................... 15 3.4 ORGANISATIONAL STRUCTURE ............................................................................................... 16 3.5 ADMINISTRATOR ..................................................................................................................... 17 3.6 EXECUTIVE TEAM ..................................................................................................................... 18 4. STRATEGIC PRIORITIES ........................................................................................................20 5. STRATEGIC PRIORITY 1........................................................................................................22 5.1 SERVICES .................................................................................................................................23 5.2 OPERATIONAL ACHIEVEMENTS .............................................................................................. 26 5.3 FINANCIAL MANAGEMENT .................................................................................................... 31 6. STRATEGIC PRIORITY 2........................................................................................................32 6.1 COMMITTEES ...........................................................................................................................33 6.2 GOVERNANCE PROCESSES .................................................................................................... 34 7. STRATEGIC PRIORITY 3........................................................................................................36 7.1 STAKEHOLDERS ........................................................................................................................37 7.2 PUBLIC STAKEHOLDER ENGAGEMENT .................................................................................... 38 7.3 COMMUNITY STAKEHOLDER ENGAGEMENT ......................................................................... 41 7.4 INDUSTRY STAKEHOLDER ENGAGEMENT ............................................................................... 43 8. STRATEGIC PRIORITY 4........................................................................................................44 8.1 WORKFORCE EQUITY AND DIVERSITY .................................................................................... 45 8.2 RECOGNISING EMPLOYEES .................................................................................................... 46 8.3 EMPLOYEE DEVELOPMENT ...................................................................................................... 47 8.4 WORK HEALTH AND SAFETY.................................................................................................... 48 9. STRATEGIC PRIORITY 5........................................................................................................50 9.1 STRATEGIC PLANNING ............................................................................................................ 51 9.2 EMPLOYEE ENGAGEMENT ...................................................................................................... 52 10. FINANCIAL INFORMATION.................................................................................................56 10.1 ADMINISTRATOR DECLARATION .......................................................................................... 56 10.2 INDEPENDENT AUDITOR’S REPORT ........................................................................................ 57 10.3 STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME ......................... 59 10.4 STATEMENT OF FINANCIAL POSITION .................................................................................. 60 10.5 STATEMENT OF CHANGES IN EQUITY ................................................................................... 61 10.6 STATEMENT OF CASH FLOWS ................................................................................................ 62 10.7 NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS ..................................... 63 11. DISCLOSURE INDEX ............................................................................................................90 12. GLOSSARY ..........................................................................................................................94 2 TABLE OF CONTENTS ABOUT THIS REPORT 1. YEAR IN REVIEW ....................................................................................................................4 The Rookwood General Cemeteries Reserve Trust (RGCRT) 2018 Annual 1.1 MESSAGE FROM THE ADMINISTRATOR .................................................................................... 6 Report provides information 1.2 MESSAGE FROM THE CHIEF EXECUTIVE OFFICER .................................................................... 8 pertaining to the Trust’s operational 1.3 MESSAGE FROM THE DIRECTOR OF CORPORATE SERVICES ................................................. 10 and financial performance for the 2. ROOKWOOD CEMETERY IN PROFILE .................................................................................12 2017/18 financial year. It complies with the legislative guidelines 3. OUR ORGANISATION IN PROFILE ......................................................................................14 established by Cemeteries and 3.1 OUR IDENTITY ..........................................................................................................................14 Crematoria NSW (CCNSW) and NSW 3.2 OUR OFFICIAL RESPONSIBILITIES ............................................................................................ 14 Treasury. 3.3 OUR OPERATING ENVIRONMENT ........................................................................................... 15 3.4 ORGANISATIONAL STRUCTURE ............................................................................................... 16 All Annual Reports developed by 3.5 ADMINISTRATOR ..................................................................................................................... 17 RGCRT can be found on our website under Corporate Governance – 3.6 EXECUTIVE TEAM ..................................................................................................................... 18 www.rookwoodcemetery.com.au. 4. STRATEGIC PRIORITIES ........................................................................................................20 5. STRATEGIC PRIORITY 1........................................................................................................22 5.1 SERVICES .................................................................................................................................23 5.2 OPERATIONAL ACHIEVEMENTS .............................................................................................. 26 5.3 FINANCIAL MANAGEMENT .................................................................................................... 31 6. STRATEGIC PRIORITY 2........................................................................................................32 6.1 COMMITTEES ...........................................................................................................................33 6.2 GOVERNANCE PROCESSES .................................................................................................... 34 7. STRATEGIC PRIORITY 3........................................................................................................36 7.1 STAKEHOLDERS ........................................................................................................................37 7.2 PUBLIC STAKEHOLDER ENGAGEMENT .................................................................................... 38 7.3 COMMUNITY STAKEHOLDER ENGAGEMENT ......................................................................... 41 7.4 INDUSTRY STAKEHOLDER ENGAGEMENT ............................................................................... 43 8. STRATEGIC PRIORITY 4........................................................................................................44 8.1 WORKFORCE EQUITY AND DIVERSITY .................................................................................... 45 8.2 RECOGNISING EMPLOYEES .................................................................................................... 46 8.3 EMPLOYEE DEVELOPMENT .....................................................................................................