American Business Membership Caterpillar SARL Middle East Our business CAT construction machines are used to build, maintain and rebuild the world’s infrastructure – highways, dams, airports, water and sewer systems, office complexes and housing developments. Mining machines help extract and deliver needed raw materials. CAT forestry machines provide building products and pulp for paper. CAT Engine systems provide power to the world – for on-highway trucks, ships and boats, locomotives, and construction, mining, agricultural and forestry equipment. Electrical power generating systems supply power to those who would otherwise go without – developing areas that don’t yet have utility power grids, off-shore drilling rigs, huge mines nestled in remote deserts and mountain ranges, communities in isolated areas. Other systems provide emergency power to hospitals, schools, factories, office buildings and airports. Solar turbines are used to produce, process and transport crude oil and natural gas, and to provide electrical power in many different industries. Mission statement Customer accountability Integrated solutions Predictable excellence Enduring value History The story of Caterpillar Inc originates in the late 19th century, when Daniel Best and Benjamin Holt experimented with ways to fulfill the promise that steam tractors held for farming. Founded in 1925, Caterpillar was formed with the merger of Holt Manufacturing Company of Stockton, California and the CL Best Gas Traction Company of San Leandro, California, forming the Caterpillar Tractor Co. Today, Caterpillar is a Fortune 50 industrial company and the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, and industrial gas turbines. It offers innovative financing options through its Financial Products Division, while its Logistics Division provides fully integrated logistics solutions for both Caterpillar and third-party clients. Caterpillar is dedicated to both sustaining and improving the quality of life. We are guided by our Code of Worldwide Business Conduct, meet or exceed local environment regulations, develop solutions to customers, environmental challenges, advocate free trade and take the lead in the business community on important issues. We aim to lead in every sphere of our operations. Clients and partners From the largest multinational global operations to the independent contractor just starting out, all of our customers rely on Caterpillar to do the same thing – make great equipment and provide world-class services. At Caterpillar, we have a passion for satisfying customers and pride ourselves on always listening and working with an eye toward customer needs – today and tomorrow. Caterpillar’s global dealer network provides a key competitive edge – customers deal with people they know and trust. Almost all dealerships are independent and locally owned. Many have relationships with their customers that span at least two generations. CAT dealers serve equipment, service and financing needs for customers in more than 200 countries. Rental services are offered through more than 1,400 outlets worldwide. The Dubai regional office for Caterpillar is responsible for all marketing support, dealer development and ongoing administration of Caterpillar’s distribution network in the United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Turkey and Yemen. You can expect the very highest service standards, and a one-stop contact. "Caterpillar’s global dealer network provides a key competitive edge" .