HEI management and QA system supporting regional engagement: a case study from Jyväskylä Johanna Heikkilä, PhD Director of Strategic Development OECD - IMHE Rural municipality Europe Finland of Jyväskylä Jyväskylä region Laukaa Uurainen Hankasalmi Petäjävesi Jyväskylä Muurame Population in Finland Toivakka Population in Finland Korpilahti isis 5255580 5255580 PopulationPopulation in in Population in Population in JyväskyläJyväskylä region region PopulationPopulation Density Density Central Finland Central Finland isis 163 163 000 000 is 15,6 inhabitant/km22 is 15,6 inhabitant/km isis 267 267 902 902 PopulationPopulation Density Density Population Density Population Density isis 36,6 36,6 inhabitant/km2 inhabitant/km2 isis 13,8 13,8 inhabitant/km OECDinhabitant/km - IMHE 22 New Mission and Vision OECD - IMHE The mission of Jyväskylä University of Applied Sciences is to operate as an internationally oriented community of higher education and development, promoting working life competence, competitive edge, entrepreneurship, and wellness for the population in Central Finland. The vision Jyväskylä University of Applied Sciences will be an internationally recognized higher education institution and a major regional developer. The development of JAMK QA system OECD - IMHE 2007- Continuous improvement of QA system 2005–2006 ”Internationally credible and 7 audited QA system” Stra- tegi- 6 cal sig- 5 2003–2004 ”Testing different QA methods: QA toolbox” nifi- 4 cance 2001–2002 ”Concrete quality work” 3 1998–2000 ”Organisation and 2 frame of reference for QA”, 1 1997–1998 ”Creation of shared QA strategy” -1997 ”Schools Individual QA” Phases of develpment Strategic steering system of regional development in JAMK (Kaplan and Norton 2003) OECD - IMHE The Quality Assurance System of Jyväskylä Polytechnic (Jypoly) The educational policy of Finland and the EU; the effects of globalization JyPoly A. Quality B. Follow up C. Quality Management instruments improvement Vision and indicators Mission Strategical processes Values Strategies Policies Educational processes, Competence, Regional Objectives development R&D - processes innovation Support processes Continual feedback Regional strategies and goals, development needs of working life JYPOLY Strategy Map 2006 26.3.2003OECD - IMHE Internationally competitive education and effective cooperation with working life Operating The Polytechnic’s A wide range of Internationalization Quality partner The quality, education meets comprehensive learning of working life, networks & customer impact and environment the needs of environments enabling particularly SMEs relations coverage of perspective working life life-long learning management systems R&D projects Internal Internationally competitive Support processes promoting the R&D processes ensuring educational processes strategic changes of the regional impact process Corporate Group perspective The integration of internationality into all activities Educational planning, The strengthening of The creation and The generation of new Learning and implementation and strategic management strengthening of networked competences and growth evaluation skills meeting competence centres of expertise innovations in working international criteria life perspective The management and strengthening of the core competences of the Corporate Group, the units and support functions Resource Enough resources are provided for quality development, the Project funding is allotted to projects which management implementation of the Strategy for International Activities and support the development of centres of expertise the development of strategic preparedness at Jyväskylä Polytechnic and the Polytechnic’s perspective regional impact The themes Quality of Management Internationalization R&D impact for strategic education of strategic competence change OECD - IMHE The BSC of the Corporate Group is used to measure factors which require profound changes for strategic reasons. Corporate Group Key indicators= BSC indicators Change indicators Monitoring indicators for overall operations four perspectives The BSC monitors the change indicators, quality assurance requires the monitoring of the entire indicator field OECD - IMHE The Balanced Score Card of JAMK Corporate Group Strategic Goals for Change, Indicators and Criteria for the year 2005 OECD - IMHE The operating environment perspective Aim 5: To develop the impact and coverage of R&D projects (strategic, field- specific and regional coverage) Indicator 7: The estimate on the coverage of project activities (strategic, field- specific and regional coverage) Criteria: Level 1. Project activities are occasional and externally determined. Neither Jyväskylä University of Applied Sciences nor its units have the tools and indicators for determining or describing the coverage of project activities. Level 3. The Group utilizes multidisciplinary cooperation for its regionally covering project activities. The project activities of the units are based on the strategies of the Group. The quality, coverage and impact of project activities are assessed in the units in accordance with a carefully designed system and unambiguous indicators. The units also independently perform appropriate actions to eliminate risk factors. Level 5. The development targets of customers can be reliably anticipated, as well as the needs for development within the strategically important sectors in the region comprehensively and proactively covered. Competing organizations (both national and international) are actively investigated and analysed in order to achieve top quality in project activities. This forms a foundation for continual development work. The units demonstrate a clear positive trend. Regional coverage of the projects in JAMK year 2004 and 2005 OECD - IMHE 120 100 80 number 60 of projects 2004 40 2005 20 0 National International Joutsa Keuruu Saarijärvi- Jämsä Äänekoski Jyväskylä region region Viitasaari region region regon region Regional coverage of the projects of Schools in 2004 and 2005 OECD - IMHE 35 30 25 20 15 Number of projects in 2004 Projects in Jyväskylä in2004 10 Number of projects in 2005 Projects in Jyväskylä in 2005 5 0 Cultural Studies Tourism and Engineering and Institute of Business Vocational Information Health ans Service Technol ogy National Teacher Technology Social Sudies Management Resources Education College Thank you ! For further information contact us: [email protected] [email protected] [email protected] OECD - IMHE.