NOTICE OF MEETING Notice is hereby given of the Meeting of the Community Services Committee to be held in the Council Chamber, First Floor, Civic Administration Building, 101 Esk Street, Invercargill on Monday 09 February 2015 at 4.00pm His Worship the Mayor Mr T R Shadbolt JP Cr R L Abbott (Chair) Cr P W Kett (Deputy Chair) Cr R R Amundsen Cr N D Boniface Cr I L Esler Cr G D Lewis Cr Rowly Currie (Environment Southland) (Total Mobility and Passenger Transport) EIRWEN HARRIS MANAGER, SECRETARIAL SERVICES Finance and Corporate Services Directorate Civic Administration Building • 101 Esk Street • Private Bag 90104 Invercargill • 9840 • New Zealand DX No. YA90023 • Telephone 03 211 1777 • Fax 03 211 1433 2 A G E N D A Page 1. APOLOGIES 2. PUBLIC FORUM 2.1 REGIONAL PUBLIC TRANSPORT PLAN HEARING TIMETABLE 5 3. MONITORING OF SERVICE PERFORMANCE 3.1 LEVELS OF SERVICE 7 3.1.1 Community Development 8 3.1.2 Passenger Transport 9 3.1.3 Pools 10 3.1.4 Libraries and Archives 12 3.1.5 Housing Care Service 17 4. MONITORING OF FINANCIAL PERFORMANCE 19 4.1 COMMUNITY DEVELOPMENT 20 4.2 PASSENGER TRANSPORT 20 4.3 POOLS 20 4.4 LIBRARY AND ARCHIVES 20 4.5 HOUSING CARE 20 4.6 FINANCIAL SUMMARY 21 5. ACTIVITY PLAN REVIEW/FORWARD PLANS 5.1 SUBMISSIONS TO REGIONAL PUBLIC TRANSPORT PLAN 27 Appendix 1 29 Appendix 2 102 Appendix 3 129 6. ACTION SHEET 3 7. OTHER BUSINESS 7.1 REPORT OF THE CHIEF EXECUTIVE 7.1.1 Community Development Projects 133 7.2 REPORT OF THE DIRECTOR OF WORKS AND SERVICES 7.2.1 Gymnasium Addition Revised 135 Appendix 1 137 7.3 REPORT OF THE DIRECTOR OF FINANCE AND CORPORATE SERVICES 7.3.1 2015/16 Fees and Charges 167 Appendix 1 169 8. URGENT BUSINESS ∗∗∗∗∗∗∗∗∗∗ 4 REGIONAL PUBLIC TRANSPORT PLAN HEARING TIMETABLE 9 FEBRUARY 2015 Submitter Page Time Submission’s Name No No. 4.05 pm Callan Goodall – Driving Miss Daisy Invercargill 001 29 4.15 pm Carol Swale – Total Mobility Transport Chairperson 002 37 4.25 pm K Henderson – Blue Star Taxis Invercargill 003 39 4.35 pm Roger Heale – New Zealand Taxi Federation 004 41 4.45 pm Russell Turnbull – Go Bus Transport Limited 005 45 4.55 pm Janice Burton – Public Health South 006 47 5.05 pm Mary O’Brien – CCS Disability Action Group 007 51 5.15 pm Carolyn Weston – Association of Blind Citizens 008 59 5.25 pm Brendon Murray – Disabled Persons Assembly 010 65 5.35 pm Jide Sammuel – Golden Ride Transport Services 011 67 5.45 pm Bruce Richards – NZ Transport Agency 012 71 5 6 TO: COMMUNITY SERVICES COMMITTEE FROM: THE DIRECTOR OF WORKS AND SERVICES MEETING DATE: MONDAY 9 FEBRUARY 2015 MONITORING OF SERVICE PERFORMANCES Report Prepared by: Melissa Short – Strategy and Policy Manager Commentaries from individual managers SUMMARY Reporting on the Community Services levels of service measures for the period comprising 1 July 2014 to 31 December 2014. RECOMMENDATIONS It is recommended that the report be received. IMPLICATIONS 1. Has this been provided for in the Long Term Plan/Annual Plan? The report monitors performance in relation to levels of service measures identified in the Long Term Plan and the Annual Plan. 2. Is a budget amendment required? No 3. Is this matter significant in terms of Council’s Policy on Significance? No 4. Implications in terms of other Council Strategic Documents or Council Policy? No 5. Have the views of affected or interested persons been obtained and is any further public consultation required? No FINANCIAL IMPLICATIONS No financial implications arise from this report. 7 COMMUNITY DEVELOPMENT 1 July 2014 to 31 December 2014 Neighbourhood Support Number of households involved in Neighbourhood 1,352 Support. Number of groups involved in Neighbourhood Support 102 8 PASSENGER TRANSPORT Graph of Passenger Transport Numbers Graph of Passenger Transport Farebox Recovery 9 POOLS Use of Services Annual pool usage maintained at a minimum of 6 visits per head of population. (LTP measure) EVENTS January NZ Synchronised Swimming Team Training Camp Splash Palace Holiday Programme Splash Palace Summer Swim School Splash Palace Ice Pool Party December Summer Swim School School Holiday Programme November Thursday 27th Southland Swimming Champs Friday 28th Southland Swimming Champs Saturday 29th Southland Swimming Champs Sunday 30th Southland Swimming Champs COMMENTARY: It has been another very hectic summer holiday period this year for Splash Palace with November being our busiest month for the year so far. 36,000 admissions during the month kept the team here busy and December, normally one of our quieter months, was not far 10 behind with just over 35,000 admissions, impressive given we were closed for Christmas Day and on reduced hours over the New Year period. The school holiday period itself went off reasonably well with no major issues or problems experienced during the traditional ‘silly’ season. In past years we’ve had problems with some younger people and petty crime, however this seems to have been mitigated by the improved security systems around poolside (cameras) and the good relationship Splash Palace has with Community Police who occasionally visit for a walk-through of the facility. Splash Palace also hosted the New Zealand Synchronised Swimming Team for their National Training Camp. These camps are being run at a couple of different locations nationwide and we will have them here every six weeks leading up to championships. The members and support crew of the team were very much impressed with the facility, many comparing Splash Palace favourably with their own local swimming pools. The coffee in particular was well received by the coaches and parents. In partnership with Coastguard, Splash Palace will be hosting various Coastguard courses beginning in late January. Southlands drowning toll shares a strong relationship to boating incidents and it is hoped by making the Coastguard courses more accessible more people will learn about boating safety. The first course to be offered will be Day Skipper, followed by VHF, Club Safety Boat Operator and Boatmaster courses. Additionally, Splash Palace will be implementing the Coastguard Safe Boating initiative into our ILT Learn to Swim programme which includes use of an inflatable boat in the pool to teach children the basics of boating safety. Commentary provided by Peter Thompson MANAGER – AQUATIC SERVICES 11 LIBRARIES AND ARCHIVES Graph of Library Services Borrowing Levels Visitor Numbers 2013 2014 November 42,092 45,607 December 40,523 36,508 TOTAL 82,615 82,115 Membership From Added November / December Added November / December 2013 2014 Invercargill 259 363 Bluff 3 6 Other 12 7 TOTAL 274 376 Total Circulation 2013 2014 November 48,960 49,049 December 49,339 46,620 TOTAL 98,299 95,669 12 eBook/ eAudio Circulation Statistics November / December 2013 November / December 2014 eBooks 1,873 2,286 eAudio 196 356 TOTAL 2,069 2,642 COMMENTARY: Summer Reading Challenge The Annual Summer Reading Challenge was run again this year with great success. From its first beginnings with Children’s Librarian, Elizabeth Miller, it has evolved and we are getting more and more buy in from kids and teens, even on top of the loss of participants through the splitting of registrations between Invercargill children and Southland District children. 660 children registered for the most recent programme up from 637 registrations last year and 247 teens registered this year up from 74 teens the year before. The programme was complemented with a range of fun activities for the kids and teens to do during the summer holidays. We offered many events including a Minecraft marathon, library sleepover (not really a sleepover), scavenger hunts, movie nights, story times and more. These events were all well attended with positive feedback. Thanks go to the Parks Department for allowing us to use the Band Rotunda as a Storytime venue. Children’s Winners: Harri Pickett, Patrick Sheppard, and Zak Thomas Teen Winners: Chloe Lewis, Josh Capil, Samuel Rodgers-Foran, Shreya Bir, Hamish Muhl, and Bayleigh-Marie Calder-Wood 13 Programmes Our weekly pre-school programme for 2015 will be on Wednesdays from 10.30 am to 11.00 am, reducing it from two mornings a week to one. This will allow more flexibility for school class visits to the library and out of library visits to pre-schools and schools, both of which have been steadily increasing in the past year. In the last two years, since the change to the bus timetable and routes, there has been a noticeable drop in attendance at our pre- school programme on Thursdays, however, Wednesdays has remained steady. Our programme continues to change and develop becoming increasingly interactive and involving different activities associated with traditional story telling. We are also pursuing some opportunities to create connections with the pre-school community in Bluff by introducing a fortnightly Wriggle and Rhyme session for under 2 year olds held in a community space as there is limited room in the Bluff library. This will tie in with existing monthly pre-school visits in Bluff and visits to the Bluff library. We are looking forward to this extension to our services that has been instigated by the Bluff community as a result of our presence there already. 14 SOUTH ISLAND CHILDREN’S AND YOUNG ADULTS LIBRARIANS CONFERENCE Megan Burns, primary school librarian, presented at the South Island Children and Young Adults conference in Balclutha October 2014. Her presentation was “I've outgrown preschool...what's next?", highlighting the clubs and programmes Invercargill City Libraries and Archives have on offer for our school aged children and teens. Our new and updated clubs were designed to help us to connect with young people who may not be traditional library users, or huge readers, to highlight that the library is no longer just about books.