INQAL- INTER AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON INTER-AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON (INQAL) Disclaimers: The INQAL is to be utilized mainly as a mass information guide to address questions from persons of concern to humanitarian agencies in Lebanon The INQAL is to be used by all humanitarian workers in Lebanon The INQAL is also to be used for all available humanitarian hotlines in Lebanon The INQAL is a public document currently available in the Inter-Agency Information Sharing web portal page for Lebanon: http://data.unhcr.org/syrianrefugees/documents.php?page=1&view=grid&Country%5B%5D=122&Searc h=%23INQAL%23 The INQAL should not be handed out to refugees If you and your organisation wish to publish the INQAL on any website, please notify the UNHCR Information Management and Mass Communication Units in Lebanon: [email protected] and [email protected] Updated in April 2015 INQAL- INTER AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON INTER-AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON (INQAL) EDUCATION ................................................................................................................................................................ 3 FOOD ........................................................................................................................................................................ 35 FOOD AND ELIGIBILITY ............................................................................................................................................. 75 HOUSEHOLD ITEMS .................................................................................................................................................. 85 PROTECTION ........................................................................................................................................................... 105 PUBLIC HEALTH ....................................................................................................................................................... 136 SEXUAL AND GENDER BASED VIOLENCE (SGBV) .................................................................................................... 161 SHELTER .................................................................................................................................................................. 170 SOCIAL COHESION AND LIVELIHOOD ..................................................................................................................... 183 WATER, SANITATION AND HYGIENE (WASH) ......................................................................................................... 189 ANNEX – HUMANITARIAN HOTLINES IN LEBANON ................................................................................................ 203 INQAL - EDUCATION - INTER AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON E D EDUCATION U C Table of Contents A T Q1: Why is education important for my children? ..................................................................................................... 6 I O Q2: How do I enrol my child in a public school? When does school start in Lebanon? When does it end? ............. 6 N Q3: How do I cover the school fees? .......................................................................................................................... 6 Q4: My child is 3-18 years old and is not in school. What are the available options for education in Lebanon? ..... 7 Q5: What will be required to register my children in a public school? ...................................................................... 7 Q6: What documents do I need to provide an education organisation with for assisting me to enrol my child in education programmes outside school? .................................................................................................................... 7 Q7: I just came from Syria and I need to obtain information on schools around my house to register my children, where should I go? ..................................................................................................................................................... 8 Q8: I arrived after the enrolment period for public school. Is it too late to enrol my children in public school? ..... 8 Q9: When and where will the registration for 2014-2015 school year start? ........................................................... 8 Q10: My children were in public school last year. Will they be enroled this year? ................................................... 9 Q11: My children are currently in 2nd shift, will they have a place in the 1st shift with the Lebanese students next year? ........................................................................................................................................................................... 9 Q12: Do you think there will be more places in school for our children next year? .................................................. 9 Q13: Will our children automatically have a place in public school after the completion of accelerated learning programmes? ........................................................................................................................................................... 10 Q14: Will our children be prepared to attend formal education next year after the completion of an accelerated learning programme? ............................................................................................................................................... 10 Q15: Is there any programme available for our children aged 3 to 5, because they can’t enrol in 2nd shift school? .................................................................................................................................................................................. 11 Q16: My child passed the entrance test, but the director did not enrol my child in school. What should I do? Whom should I talk to? ............................................................................................................................................ 11 Q17: When is the entrance test done for the new scholastic year? ........................................................................ 11 Q18: Do you support children who are currently participating in education programmes with other humanitarian organisations? .......................................................................................................................................................... 12 Q19: Do you provide financial aid for families for education programmes? ........................................................... 12 Q20: Will transport be provided for education services? ........................................................................................ 12 Q21: Do schools or other education programmes teach the Syrian curriculum? .................................................... 13 3 INQAL - EDUCATION - INTER AGENCY Q&A ON HUMANITARIAN ASSISTANCE AND SERVICES IN LEBANON E D Q22: Are classes taught in foreign language? .......................................................................................................... 13 U Q23: Are Lebanese schools different from schools in Syria? ................................................................................... 13 C Q24: My child has been out of school for more than one year. Can he/she go back to school? ............................ 14 A T Q25: My child is working to help support the family. Can he/she go back to school? Or can he/she attend part time, so he/she can also continue to work? ............................................................................................................ 14 I O Q26: I know of a child that is not going to school and I want to help. How can I do that? ..................................... 14 N Q27: What kind of support and services are there for children with special education needs (physically or intellectually disabled)? ............................................................................................................................................ 15 Q28: My child used to be enroled in school but after some months, he/she dropped out (or the school denied them attendence), what should I do? ...................................................................................................................... 15 Q29: My child faces problems at school. Whom can I talk to? ................................................................................ 15 Q30: My child is struggling to keep up with the learning levels in formal school. How can I help him/her? .......... 16 Q31: Can you offer help to illiterate parents?.......................................................................................................... 16 Q32: Do you provide children with food during education programmes? .............................................................. 16 Q33: What will my children do once they have completed their (non-formal) education programme? ................ 17 Q34: Are you going to cover my children’s tuition fees as well next year? ............................................................. 17 Q35: Will our children receive a formal/recognized diploma from accelerated learning programmes? ................ 17 Q36: I/my child passed the brevet exams. What do/does I/my child do now? ...................................................... 18 Q37: Will our children