An introduction to Quadriga Change, on an unprecedented scale 1bn $5bn 50bn 3.1tr Smart phones Lost through App downloads Hard drives of shipped by poor WiFi by 2015. data consumed 2017. annually. in USA daily. Forward Thinking solutions to huge challenges Exceeding Delivering Harnessing guest business technology expectations demands drivers Home-from-Home Increased occupancy Agility and scalability. experience. & RevPar. Converging networks Seamless, easy Margin and revenue and outdated legacy. experiences. pressures. Optimising 100% uptime. Return-on-Investment. bandwidth. Any content on any Skills gap and tight Faster streaming. device, anywhere. IT budgets. Mobility, cloud, Everything mobile. Brand & service big data. differentiation. Personalised to ME. Our commitment We integrate guest-facing Maximised technologies, content, guest network and services. satisfaction. To deliver what’s most critical to you … Maximised on-property value. Our core principles Accessiblity Relevance Trust Our core principles Accessiblity Relevance Trust More valuable More valuable More valuable guests partnership business Delivering Higher spends A single, global player Growing revenues Stronger advocacy Always a step ahead Improved efficiencies Greater brand loyalty Delivering peace ROI of mind What do we deliver? Connect Control Content Commerce Guest-Hotel -Guest Guest Experience Guest Choice Revenue ROI Guest -Home -Work Your Environment Hotel Efficiencies Hotel -Data Protect the Future TV Channels 3rd Party A complete technology ecosystem – entertainment, communication and more... WiFi Network A complete technology ecosystem – entertainment, communication and more... Consistent/seamless Wifi experience In the Restaurant In the Guest Room – Smart and STB options WiFi Network A Unified Guest and In the Lobby Brand Experience across all platforms In the Conference Area A complete technology ecosystem – entertainment, communication and more... Consistent/seamless Wifi experience In the Restaurant In the Guest Room – Fully managed Smart and STB options and supported A Unified Guest and In the Lobby Brand Experience across all platforms In the Conference Area Our building blocks …today Customisation Services Design & creative services Content management Business reporting Trend & performance analysis Legal & financial services On-demand content Promotional tools Content, Tools & Apps FTG TV channels Special offer bundles DTV Apps Internet streaming Social media Hotel/local information Coax & Cat5/6/7 IPTV Infrastructure WiFi Bandwidth optimisation Cloud TV procurement & installation Network design & management Network convergence Internet provisioning Our building blocks …tomorrow Services Services Advertising Subscriptions Streaming content Content, Tools & Apps Global distribution Managed networks Big data Hotspot TV SAAS Apps Cloud Infrastructure PAAS (Platform as a service) High bandwidth IP/Coax/WiFi End-to-end integration Development & innovation Quadriga IP over Coax Content delivery (DRM, PVR) Multi-platform delivery Technology cycle integration Technology convergence EOL (End of Life) sustaining Third party partners HSIA DTV STB End-to-end integration from a single partner Development Delivery, integration, & innovation implementation & support Quadriga Compatible with all the major Smart TV brands TV & Mobile Internet Content Services guest & networks communications & entertainment systems + + + Third party partners Best-in-class TV, Technology, Content & Product partners A history of innovation Genesis Sensiq Smart TV over Coax integration Media browsing Internet ® Genesis integration Sensiq PMN CoCo The World’s The World’s Most awarded Converting Coax first fully digital first guest technology into IP in-room system. portal. in 2012. Sensiq Mobile 2001 2005 2009 2010 2012 2013 2014 A global business Local presence Global coverage Operating in in more than and capability - 2,400 hotels 60 countries giving consistent and 345,000 through 15 globalOslo experience Helsinki guest rooms regional offices Stockholm London Brussels Paris Fribourg Madrid Milan Athens Los Angeles Casablanca Dubai Kolkata Bangkok International credibility in Interactive TV & Guest Internet Stockholm EMEA Helsinki Oslo London 167,000 Brussels Fribourg Paris Interactive TVAsia Systems Athens Madrid Milan Americas in-room Los Angeles Casablanca 1,500 21,000 Kolkata 95,000 Interactive TV Systems InteractiveDubai TV HSIA rooms in-room Systems in-roomBangkok 57,000 500 Other HSIA rooms 4,500 HSIA rooms Trusted by the world’s leading hotel brands …all around the world But not just hotels, hospitality Your Trusted Partner 30 years experience Proven expertise 3rd generation, 24/7 global A financially and core digital, scalable, support and secure, debt-free competencies multi-platform proactive partner in IP, coax, and technology monitoring cloud delivery Confidence Thank you. .