2016 Annual Report 76 Our vision To be the leader in creating community well-being through world-class health care delivered with kindness and dignity. Our mission To provide excellent health care and compassionate service to each person by bringing together outstanding physicians, caring nurses, professional staff and advanced technologies. 2016 by the numbers 29,342 100,829 11,944 73,001 3,215 Hospital Outpatient Surgeries Emergency Babies admissions hospital visits performed room visits born On our cover: Members of our clinical team, including Kristine Verdell, RN, surgical services, and Howard Kaufman, MD, medical director, Huntington Cancer Center, are committed to providing the very best possible care. A message from our chairman of the board, Paul L.H. Ouyang. Dear friends Throughout our rich 125-year history, community philanthropy has played an essential role in the provision of high-quality care at Huntington Hospital. As a result of the unwavering generosity of countless community members, our hospital stands today among the leading providers of medical care in the nation. In the pages that follow, you will read about some of our accomplishments in the most recent year. These successes — and the resulting (and numerous) accreditations, designations and awards received by the hospital — are the outcomes of exceptional work by our physicians, nurses, therapists and other best-in-class staff and management. Our notable philanthropic partners also drive this success through their foresighted and thoughtful contributions. (We are pleased to recognize these partners beginning on page 59.) As we reflect on the hospital’s achievements, we also celebrate the extraordinary contributions of Steve Ralph. Steve recently announced his intention to step down as Huntington Hospital’s president and chief executive officer. Over 22 years in this leadership role, he has spearheaded improvements in our care facilities, helped to bring the latest medical innovations to our region, attracted excellent care providers to work here and developed a remarkable executive team. His work will have a lasting impact. We are currently engaged in a national search and we anticipate being able to name a new president and CEO by the end of this year or early 2018. Steve will then step down from his current role and serve as a senior advisor to his successor and the board of directors, to ensure a smooth and successful transition. We continue to look toward the future. Huntington Hospital’s ability to provide innovative, high-quality medical care for the next 125 years depends on the continued commitment of friends like you. Please join my family in safeguarding this key community institution. Your contributions represent an investment in the future of medical care for this generation and those to come. Sincerely, 1 Our board of directors and board committees. 2017 board of directors. Back row, from left: Ronald L. Havner, Jr.; Lolita Lopez; R. Scott Jenkins; Harry Bowles, MD; Helen Baatz; Deborah Williams; Stephen A. Ralph; Kathleen Good Podley; Armando L. Gonzalez; Elizabeth Graham Olson; William J. Bogaard; Sharon Arthofer; and K. Edmund Tse, MD. Front row, from left: James Shankwiler, MD; Jaynie M. Studenmund; Paul Johnson; Paul L.H. Ouyang; Christopher G. Hedley, MD; Michelle Quinones Chino; and Allen W. Mathies Jr., MD. Not pictured: Wayne Brandt; Reed Gardiner; David M. Kirchheimer; Ellen Lee; Lois S. Matthews; and Rosemary B. Simmons. 2 Board of directors Audit and Compliance Compensation Philanthropy Sharon Arthofer Reed Gardiner, Chairman Jaynie M. Studenmund, Chairman Rosemary B. Simmons, Chairman Helen Baatz, Ex-officio Wayne Brandt Wayne Brandt Sharon Arthofer William J. Bogaard David M. Kirchheimer Armando L. Gonzalez William J. Bogaard Harry Bowles, MD, Ex-officio Allen W. Mathies, Jr., MD Lois S. Matthews Armando L. Gonzalez Wayne Brandt Elizabeth Graham Olson Paul L.H. Ouyang R. Scott Jenkins Michelle Quinones Chino Stephen A. Ralph Paul Johnson Reed Gardiner Finance Ellen Lee Armando L. Gonzalez, Treasurer Building and Facilities Paul L.H. Ouyang, Chairman Lois S. Matthews Ronald L. Havner, Jr. Armando L. Gonzalez, Chairman Harry Bowles, MD Kathleen Good Podley Christopher G. Hedley, MD William J. Bogaard Wayne Brandt Stephen A. Ralph R. Scott Jenkins Harry Bowles, MD Reed Gardiner Jaynie M. Studenmund Paul Johnson James V. Buese, MD Armando L. Gonzalez David M. Kirchheimer Christopher G. Hedley, MD Christopher G. Hedley, MD Quality Ellen Lee Sunil Hegde, MD R. Scott Jenkins Jaynie M. Studenmund, Chairman Lolita Lopez Leighton Hull Paul Johnson Wafaa Alrashid, MD Allen W. Mathies, Jr., MD, R. Scott Jenkins David M. Kirchheimer Madhu Anvekar, MD President Emeritus Paul Johnson Allen W. Mathies, Jr., MD Sharon Arthofer Lois S. Matthews, Secretary Richard Keating Stephen A. Ralph Harry Bowles, MD Elizabeth Graham Olson Stephen A. Ralph James V. Buese, MD Paul L.H. Ouyang, Chairman Lawrence Schield, Jr. Governance Michelle Quinones Chino Kathleen Good Podley Allen W. Mathies, Jr., MD, Chairman Christopher G. Hedley, MD Stephen A. Ralph, President Community Benefits Sharon Arthofer Ellen Lee James Shankwiler, MD Deborah Williams, Chairman Michelle Quinones Chino Lolita Lopez Rosemary B. Simmons, Director Emeritus Mike Barilla Armando L. Gonzalez David Lourié, MD Jaynie M. Studenmund, Vice Chairman William J. Bogaard R. Scott Jenkins Stuart Miller, MD K. Edmund Tse, MD Sheri Bonner Lois S. Matthews Elizabeth Graham Olson Deborah Williams Peggy Buchanan Stephen A. Ralph Kathleen Good Podley Pamela Cantero Jaynie M. Studenmund Stephen A. Ralph Board of trustees Vannia DeLaCuba James Shankwiler, MD Paul L.H. Ouyang, Chairman R-lene Mijares deLang Information Technology Rosemary B. Simmons Jaynie M. Studenmund, Vice Chairman Mary Donnelly-Crocker Paul Johnson, Chairman K. Edmund Tse, MD Armando L. Gonzalez, Treasurer Rita Elshout Syeda Ali, MD Deborah Williams Lois S. Matthews, Secretary Grace Floutsis, MD Reed Gardiner Elizabeth Wright Wayne Brandt Priscilla Gamb Shant Kazazian, MD Rosalie Garcia Lolita Lopez Strategy Akila Gibbs David Lourié, MD Paul L.H. Ouyang, Chairman Ying-Ying Goh, MD Elizabeth Graham Olson Sharon Arthofer Dolores Hickambottom Stephen A. Ralph Harry Bowles, MD Betty Ho K. Edmund Tse, MD Michelle Quinones Chino S. Michael Johnson Deborah Williams Armando L. Gonzalez Lena Kennedy Roger Yang, MD Christopher G. Hedley, MD Mary Kirchen Paul Johnson Hector LaFarga Investment Allen W. Mathies, Jr., MD Ellen Lee Wayne Brandt, Chairman Stephen A. Ralph Lolita Lopez Reed Gardiner James Shankwiler, MD Steve Madison Armando L. Gonzalez Jaynie M. Studenmund Margie Martinez David M. Kirchheimer K. Edmund Tse, MD Lois S. Matthews Robert O’Leary Kathleen Good Podley Stephen A. Ralph Stephen A. Ralph Ann Rector Cody Ruedaflores Juliana Serrano Kimberly Shriner, MD Rosemary B. Simmons Rhonda Stone Takako Suzuki Wendy Wang, MPP Mark Watterson 3 Among the very best. 4 5 6 Transparent success. Huntington Hospital uses the gold standard of hospital surveys — Leapfrog Hospital Safety Grades — as one important way to measure safety and quality performance. This comprehensive survey evaluates care at more than 2,500 hospitals nationwide, and looks at outcomes across a variety of patient conditions, in areas that are relevant to our own quality goals. It provides clear information that will help guide future investments in ongoing quality improvement. Leapfrog Hospital Safety Grades assigns A, B, C, D and F letter grades to hospitals nationwide. In 2016, we were one of 844 hospitals to receive an “A” ranking. “We’re committed to ongoing quality improvement,” says Paula Verrette, MD, senior vice president, quality and physician services, and chief medical officer. “Receiving the highest possible grade from Leapfrog indicates that we’re among the best and safest hospitals in the United States. Top performance. Various organizations in addition to Leapfrog have developed methods of rating healthcare providers — and their methods vary. Huntington Hospital is among an elite group, having been recognized for excellence by all of these rating organizations: U.S. News & World Report. In 2016, U.S. News & World Report again ranked us among the top-performing hospitals in the nation. A number of our specialty care services also received special recognition for their excellence: neurology, neurosurgery, geriatrics, diabetes and endocrinology, orthopedics, pulmonology and gynecology. All were singled out for their high quality. Healthgrades®. Thanks to our high quality and patient-centered approach, this leading independent healthcare ratings organization has also named Huntington Hospital one of America’s best hospitals — specifically, one of the 50 top-performing hospitals among 4,500 in the United States. That puts us in the top 1 percent of hospitals nationwide. Based on patient survey information, we also received Healthgrades’ Outstanding Patient Experience Award™ in 2016. Hospital Compare. Hospital Compare, a service of Medicare, rates U.S. hospitals against 57 measures of quality, in categories including safety of care, patient experience, timeliness of care and more. Huntington Hospital has earned a four-star rating. Visit www.medicare.gov/hospitalcompare to learn more. 7 Faster than ever. In 2016, we examined ways to further reduce wait times for patients in Huntington Hospital’s Nan and Howard Schow Emergency & Trauma Center. A taskforce — including Brandon Lew, DO, medical director, emergency department, Karen Knudsen, RN, manager, emergency