Summary of Rental Conditions Australia | Version 7 | 16March 2021 Thank you for choosing Apollo for your next holiday, we look forward to providing you with a fun, simple, safe & adventurous holiday experience you will remember. Table of Contents General Information .................................................................................................................................................................. 3 Driver Licence and Minimum Age............................................................................................................................................. 3 Rate Inclusions ........................................................................................................................................................................ 3 Kilometres............................................................................................................................................................................... 3 Extra Value Added Services ...................................................................................................................................................... 4 Fees ........................................................................................................................................................................................ 4 Booking Payments, Changes and Cancellations ........................................................................................................................ 4 Confirmation and Payment ...................................................................................................................................................... 4 Credit Cards ............................................................................................................................................................................ 5 Payment at Branches ............................................................................................................................................................... 5 Cancellation Terms ................................................................................................................................................................. 5 Booking Alterations ................................................................................................................................................................. 5 Change to the Drop-Off Location after Pick-Up ......................................................................................................................... 5 Extending a Road Trip .............................................................................................................................................................. 5 Change of RV ........................................................................................................................................................................... 6 Exchange Rate / Currency Variations ........................................................................................................................................ 4 Liability and Bond ...................................................................................................................................................................... 6 Liability Options ...................................................................................................................................................................... 6 Value Pack .............................................................................................................................................................................. 7 4WD Additional Cover ............................................................................................................................................................. 7 Bond ....................................................................................................................................................................................... 8 Travel Insurance ...................................................................................................................................................................... 8 Personal Injury ........................................................................................................................................................................ 8 Property Damage .................................................................................................................................................................... 8 Repairs .................................................................................................................................................................................... 8 Additional Charges and Discounts ............................................................................................................................................. 8 Animals ................................................................................................................................................................................... 8 Infringements, Tolls and Fines ................................................................................................................................................. 8 One-way Bookings ................................................................................................................................................................... 9 Discounts ................................................................................................................................................................................ 9 Multiple Rentals ...................................................................................................................................................................... 9 Travel Restrictions ..................................................................................................................................................................... 9 Picking Up and Dropping Off Your RV ..................................................................................................................................... 10 Branch Hours and Public Holidays .......................................................................................................................................... 10 Getting To and From the Airport ............................................................................................................................................ 10 RV Introduction and Show Through ....................................................................................................................................... 10 Returning the RV ................................................................................................................................................................... 10 Pre-register Online ................................................................................................................................................................ 10 Apollo Connect ...................................................................................................................................................................... 11 Branch Locations ................................................................................................................................................................... 11 Other Important Information .................................................................................................................................................. 11 Booking Duration .................................................................................................................................................................. 11 Smoking ................................................................................................................................................................................ 11 Guest Responsibility .............................................................................................................................................................. 12 Relocation Rental Conditions .................................................................................................................................................. 13 2 General Information For any relocation bookings please refer to the terms and conditions found on page 13. Here are the details you need to know when planning for the year ahead. Valid 1 April 2021 – 31 March 2022 • For available products and RV specifications please visit our website at www.apollocamper.com. • Rental days are calculated per calendar day. The day of pick-up is calculated as the first day of booking and the day of return is calculated as the last day of booking. • Rates are in Australian dollars and include 10% Goods and Services Tax. • Rates reset after 7 days. • Not all rates and terms apply to group bookings. Group bookings consist of 4 or more RVs travelling together and should be directed to [email protected]. • For ease at pick-up please specify the correct number of guests (and ages of children if applicable) and include correct guest contact details and name on all bookings. Driver Licence and Minimum Age • For the safety of our guests a current and full motor vehicle driver licence is required to be shown at pick-up and the driver needs to be present. If the driver licence is not in English