Professional Manual 1 Table of Contents 1. Table of Contents 1-8 2. Introduction 9 2.1. Introduction 9 2.2. Prerequisites 9-10 2.3. How Internet Email Works 10-11 2.4. What's New in Version 10 11-12 3. Overview 13 3.1. Overview 13 3.2. Structure of MailEnable 13-14 3.3. Administration 14-15 3.4. Email Delivery Flow 15-16 4. Installation 17 4.1. Installation Overview 17 4.2. Installation process 17-25 4.3. Upgrading 25 4.3.1. Upgrading Overview 25 4.3.2. Upgrading an existing web mail installation 25-26 4.3.3. Configuration repository location 26 4.3.4. Replace configuration files 26-27 4.4. Post-installation configuration 27 4.4.1. MailEnable Diagnostic Utility 27-29 4.4.2. Check and configure DNS settings 29 4.4.3. To set up PTR records under Microsoft's DNS Server 29-30 4.4.4. Check mail services 30 5. Administration 31 5.1. Administration Overview 31 5.2. Messaging Manager 31 5.2.1. Messaging Manager Overview 31-32 5.2.2. Messaging Manager - General 32 5.2.3. Messaging Manager - Administration 32-33 5.2.4. Messaging Manager - Security 33-34 1 ©2018 MailEnable Pty Ltd. All Rights Reserved. Professional Manual 5.2.5. Messaging Manager - Footers 34 5.3. Post office configuration 34 5.3.1. Post office configuration Overview 34-35 5.3.2. How to create a Post Office 35 5.3.3. Post office - General 35-36 5.3.4. Postoffice - Footers 36-37 5.3.5. Postoffice - Usage Notifications 37-38 5.3.6. Postoffice - Web Admin 38-39 5.3.7. Postoffice - Auth Policies 39-40 5.3.8. Postoffice- Facebook 40 5.3.9. Post office actions 40 5.3.9.1. Post office actions Overview 40-41 5.3.9.2. Export users 41 5.3.9.3. Import Windows users 41 5.3.9.4. Import users 41 5.3.9.5. Email users (all) 41-42 5.3.9.6. Email users (individual) 42 5.3.9.7. Delete Inbox Messages 42 5.3.9.8. Set Quotas 42 5.3.9.9. Edit default message 42 5.4. Domain configuration 42 5.4.1. How to create a domain 42 5.4.2. Domain - General 42-44 5.4.3. Domain - Blacklists 44 5.4.4. Domain - DKIM (DomainKeys) 44-47 5.4.5. Autodiscover 47-48 5.5. Mailbox configuration 48 5.5.1. Mailbox Overview 48 5.5.2. How to create a mailbox 48 5.5.3. Mailbox - General 48-49 5.5.4. Mailbox - Addresses 49-50 5.5.5. Mailbox - Redirection 50-51 5.5.6. Mailbox - Actions 51-52 2 Professional Manual Professional Manual 5.5.7. Mailbox - Messages 52-53 5.5.8. Mailbox - POP Retrieval 53-54 5.5.9. Mailbox - Auth Policies 54-55 5.6. Group configuration 55 5.6.1. How to create a group 55-56 5.6.1.1. How to add a group member 56 5.6.1.2. How to import group members 56 5.6.2. Group - General 56-57 5.7. Lists configuration 57 5.7.1. Lists Overview 57 5.7.2. How to create a list 57 5.7.3. Lists - General 57-58 5.7.4. Lists - Options 58-60 5.7.5. Lists - Headers and Footers 60-61 5.7.6. Importing list members 61 5.7.7. List commands 61 5.8. Server configuration 61-62 5.8.1. Localhost - General 62-63 5.8.2. Localhost - Policies 63-64 5.8.3. Localhost - Secure Sockets Layer (SSL) encryption 64-65 5.8.4. Localhost - Auditing 66-67 5.8.5. Localhost - Facebook 67 5.9. Advertising and Campaign Management 67 5.9.1. How to enable campaign management 67-68 5.9.2. How to enable Advertising banners in web mail 68 5.10. Option Files 68-69 6. Services and Connectors 70 6.1. ActiveSync 70 6.2. CalDAV/CardDAV 70-71 6.2.1. CalDAV and CardDAV configuration 71-72 6.2.2. Integrated Mailbox Calendar 72 6.2.3. iCalendar Hosting 72-73 6.3. IMAP Service 73 3 ©2018 MailEnable Pty Ltd. All Rights Reserved. Professional Manual 6.3.1. IMAP Service Overview 73 6.3.2. IMAP - General 73-75 6.3.3. IMAP - Settings 75 6.3.4. IMAP - Logging 75-76 6.4. List Server Connector 76 6.4.1. List Server Connector 76-77 6.5. Management Service 77 6.5.1. Management Service Overview 77 6.5.2. Management properties 77 6.5.2.1. Management Logging 77-78 6.5.3. Greylist Cleanup agent 78-79 6.5.4. Log Archive agent 79-81 6.6. Mail Transfer Agent (MTA) 81 6.6.1. MTA Overview 81 6.6.2. MTA - General 81-82 6.6.3. MTA - Archiving 82-83 6.7. POP Retrieval Connector 83 6.7.1. POP Retrieval Connector 83-84 6.8. POP Service 84 6.8.1. POP Service Overview 84-85 6.8.2. POP - General 85-86 6.8.3. POP - Advanced 86-87 6.8.4. POP - Logging 87-88 6.9. Postoffice Connector 88 6.9.1. Postoffice connector Overview 88 6.9.2. Postoffice connector - General 88-90 6.9.3. Postoffice connector - Logging 90 6.10. Search Indexing 90 6.10.1. Search Indexing Overview 90 6.10.2. Search Indexing Settings 90-91 6.11. SMTP Connector 91 6.11.1. SMTP Connector Overview 91 4 Professional Manual Professional Manual 6.11.2. SMTP - General 91-92 6.11.3. SMTP - Inbound 92-94 6.11.4. SMTP - Outbound 94-95 6.11.5. SMTP - Relay 95-97 6.11.6. SMTP - Security 97-99 6.11.7. SMTP - Advanced SMTP 99-101 6.11.8. SMTP - Delivery 101-103 6.11.9. SMTP - Smart Host 103-104 6.11.10. SMTP - Logging 104-105 6.11.11. SMTP - Blocked addresses 105-106 6.11.12. SMTP - Whitelist 106-107 6.11.13. SMTP - Sender Policy Framework (SPF) 107-108 6.11.14. SMTP - DNS Blacklisting 108-111 6.11.15. SMTP - Greylisting 111-113 6.11.16. SMTP - IP Blocking 113-114 6.11.17. SMTP Connections 114-115 6.11.18. SMTP Queues 115-116 6.12. SyncML 116 6.12.1. SyncML Protocol 116 6.12.2. Using SyncML 116-117 6.12.3. SyncML Synchronization Data 117-118 6.13. Synchronization Service 118 6.13.1. Synchronization - General 118-119 6.13.2. Synchronization - HTTPMail 119-120 6.13.2.1. Configuration 120 6.13.3. Synchronization WebDAV 120-121 6.14. Web Administration 121 6.14.1. Web administration Overview 121 6.14.2. WebAdmin - General settings 121-122 6.14.3. WebAdmin - Features settings 122 6.14.4. How to enable the Web Administration interface 122-125 6.14.5. How to add the Web Administration interface to web sites within IIS 125-126 6.14.6. How to access the Web Administration interface 126-127 5 ©2018 MailEnable Pty Ltd. All Rights Reserved. Professional Manual 6.15. Web Mail 127 6.15.1. Web Mail Overview 127-128 6.15.2. Web Mail - Properties 128 6.15.2.1. Web Mail - General 128-130 6.15.2.2. Web Mail - Spam 130-131 6.15.2.3. Web Mail - Logging 131-132 6.15.3. Configuring Web Mail 132 6.15.3.1. Configuring web mail Overview 132 6.15.3.2. Publishing via host headers or virtual directories 132-134 6.15.4. Browser compatibility 134-135 6.15.5. File Storage 135-136 6.16. XMPP Service 136 6.16.1. XMPP Service Overview 136-137 6.16.2. XMPP - Settings 137-138 6.16.3. XMPP - Advanced 138 6.16.4. XMPP - Roster 138 6.16.5. XMPP - Logging 138 7. Message Filtering 139 7.1. How to enable Message Filtering 139 7.2. MailEnable Message Filter Properties 139-140 7.3. Spam Protection 140-141 7.4. Global Filtering 141 7.4.1. How to create a Global Filter 141 7.4.2. Filter Criteria 141-144 7.4.3. Filter actions 145-147 7.4.4. Token Substitutions 147 7.5. Scripted Filtering 147 7.5.1. Overview 147 7.5.1.1. Scripted Filtering 147-148 7.5.1.2. Literal values 148-149 7.5.1.3. Enumerations requiring the CriteriaMet syntax 149-150 7.5.2. Basic Script Example 150-151 7.5.3. Advanced Script Example 151-152 6 Professional Manual Professional Manual 7.6. Antivirus filtering 152 7.6.1. ClamAV Antivirus Filtering 152 7.6.2. How to implement antivirus filtering 152-154 7.6.3. Configuring the antivirus filter 154-155 7.6.4. Testing Antivirus Configuration 155 7.7. Bayesian filtering 155 7.7.1. Configuring Bayesian Filtering 155 7.7.1.1. Setting up auto-training Bayesian filtering Overview 155 7.7.1.2. Step 1: Set up auto-training for the filter 155-156 7.7.1.3. Step 2: Collecting spam for auto-training 156 7.7.1.4. Step 3: Collecting ham for auto-training 156 7.7.1.5. Step 4: Create a global Bayesian filter 156 7.7.1.6. Step 5: Testing the Bayesian filter 156-157 7.7.2. Bayesian filter general settings 157-158 7.7.3. MailEnable Default Dictionary 158 7.7.4. Manual training 158-160 7.7.5.