AIRPORT REGULATIONS of Linate Airport EDITION 3.1 DISCLAIMER THIS IS A COURTESY IN-HOUSE TRANSLATION AND SEA AEROPORTI DI MILANO DISCLAIMS ANY RESPONSIBILITY FOR ERRORS AND/OR MISINTERPRETATION, SINCE THE ONLY OFFICIAL VERSION OF AIRPORT REGULATIONS AND RELATIVE TECHNICAL ENCLOSURES IS THE ITALIAN ONE ISSUED BY CIVIL AVIATION AUTHORITY. Edition 3 Revision 1 Reference document: RS – LIN 3.1 Rev.: CONTENTS AIRPORT REGULATION RS/LIN/3.1 LINATE AIRPORT Effective date: Page 1-1 01/12/2016 1 CONTENTS 1 CONTENTS 1-1 2 UPDATES 2-1 2.1 Revision status of the sections contained in Airport Regulations Edition 3 2-1 2.2 Update summary table Edition 3 2-2 3 AIRPORT REGULATIONS 3-1 3.1 Foreword 3-1 3.2 Guidelines for the use of these Airport Regulations 3-2 3.3 Contents of the Airport Regulations 3-4 3.4 Responsibilities 3-5 3.5 Procedures for issuing and updating Airport Regulations 3-7 4 AIRPORT OPERATIONS– GENERAL RULES 4-1 4.1 Airport capacity 4-2 4.1.1 Nominal capacity – Coordinated airport parameters ............................................ 4-2 4.1.2 Terminal capacity ...................................................................................................... 4-3 4.1.3 Parameters for calculating check-in desk allocation ............................................ 4-3 4.1.4 Baggage handling system capacity ........................................................................ 4-3 4.2 Airport parameters 4-4 4.2.1 Airport Operator parameters - Minimum Connecting Time .................................. 4-4 4.2.2 Operator parameters – Transit time ........................................................................ 4-4 4.3 General management criteria 4-5 4.4 Allocation and use of airport infrastructures and plants 4-7 4.4.1 Energy consumption and rational use of energy .................................................. 4-7 4.4.2 Defining resources .................................................................................................... 4-7 4.4.3 Allocation of rotating resources .............................................................................. 4-7 4.4.3.A Pre-allocation ....................................................................................................... 4-7 4.4.3.B Daily allocation .................................................................................................... 4-7 4.4.3.C Operational management .................................................................................... 4-8 4.4.4 Allocation times ......................................................................................................... 4-8 4.4.4.A Resource rotation ................................................................................................ 4-8 4.4.4.B Fixed resource allocation times ........................................................................... 4-8 4.4.5 Resource use regulations ........................................................................................ 4-9 4.4.5.A Resources managed directly by SEA .................................................................. 4-9 4.4.5.B Cargo area resources .......................................................................................... 4-9 4.4.6 Spaces and systems used on an exclusive basis ................................................. 4-9 4.4.6.A Delivery and return of the area .......................................................................... 4-10 4.4.6.B Installation, maintenance and changes ............................................................. 4-10 4.4.6.C Furnishings and equipment ............................................................................... 4-11 4.4.6.D Fire prevention ................................................................................................... 4-11 4.4.7 Regulation on access to the fuel distribution system for private use in the airport area ............................................................................................................... 4-12 4.4.7.A Foreword ............................................................................................................ 4-12 4.4.7.B Scope of regulation ............................................................................................ 4-12 Rev.: CONTENTS AIRPORT REGULATION RS/LIN/3.1 LINATE AIRPORT Effective date: Page 1-2 01/12/2016 4.4.7.C General principles .............................................................................................. 4-12 4.4.7.D Refuelling procedure ......................................................................................... 4-13 4.4.7.E Prohibitions and obligations ............................................................................... 4-13 4.4.7.F Environmental media ......................................................................................... 4-13 4.5 Management of airport operations information 4-14 4.5.1 The airport information system ............................................................................. 4-14 4.5.1.A Seasonal Scheduling ......................................................................................... 4-15 4.5.1.B Daily Scheduling ................................................................................................ 4-15 4.5.1.C Operational management .................................................................................. 4-15 4.5.1.D Summing up (Airport Journal)............................................................................ 4-16 4.5.1.E Feeding airline DCS data into the M-AIS .......................................................... 4-16 4.6 Access and operation requirements 4-21 4.6.1 Personnel safety ...................................................................................................... 4-21 4.6.1.A Workplace health and safety ............................................................................. 4-21 4.6.1.B Access badges .................................................................................................. 4-21 4.6.2 Environmental management .................................................................................. 4-23 4.6.2.A Environmental protection ................................................................................... 4-23 4.6.2.B Disposal of solid urban waste and special waste .............................................. 4-26 4.6.2.C Water protection ................................................................................................ 4-26 4.6.2.D Quality of the environmental management system ........................................... 4-26 4.6.3 Quality of services provided .................................................................................. 4-27 4.7 Land-side traffic 4-29 4.8 Airport security 4-30 4.8.1 Hand baggage Security .......................................................................................... 4-30 4.8.2 Escorting weapons ................................................................................................. 4-30 4.8.3 Hold baggage security ............................................................................................ 4-32 4.8.3.A X-RAY 100%...................................................................................................... 4-32 4.8.3.B Reconciliation .................................................................................................... 4-32 5 PASSENGER SERVICES 5-1 5.1 Description of main terminal resources 5-1 5.2 Allocation and use of terminal resources 5-2 5.2.1 Check-in desks .......................................................................................................... 5-2 5.2.1.A Allocation ............................................................................................................. 5-2 5.2.1.B Use ...................................................................................................................... 5-3 5.2.2 Gates .......................................................................................................................... 5-3 5.2.2.A Allocation ............................................................................................................. 5-3 5.2.2.B Use ...................................................................................................................... 5-4 5.3 Terminal services 5-5 5.3.1 Special assistance .................................................................................................... 5-5 5.3.1.A Reduced mobility passengers ............................................................................. 5-5 5.3.1.A.a Foreword ....................................................................................................... 5-5 5.3.1.A.b Service provision operating procedures ....................................................... 5-6 5.3.1.A.c Service level metrics ..................................................................................... 5-8 5.3.1.B Unaccompanied minors ....................................................................................... 5-9 5.3.2 Health services ........................................................................................................ 5-10 5.3.2.A Airport Health Office .......................................................................................... 5-10 5.3.2.B Medical service .................................................................................................. 5-10 5.3.2.C Ambulance service ...........................................................................................