Truist community impact report Charlotte 2020 Impact Report 2020 Charlotte | 2 Purpose To inspire and build better lives and communities Mission For clients For teammates For stakeholders Provide distinctive, Create an inclusive Optimize long-term secure, and successful and energizing value for stakeholders client experiences environment that through safe, sound through touch and empowers teammates and ethical practices. technology. to learn, grow and have meaningful careers. Values Caring One Team Trustworthy Everyone and Together, we We serve every moment can accomplish with integrity. matters. anything. Community is far more than your neighborhood, town, city, or state. And it’s bigger than the Southeast region of the United States, where Truist is headquartered. Community means fellowship, common culture, and shared goals. Community is home. Success Happiness While community encompasses many things, for the purposes of this report and When our the geographies we are referencing, our support includes the city of Charlotte; the Positive energy clients win, Charlotte metropolitan statistical area (MSA); and the Metrolina region, which includes changes lives. we all win. the following counties surrounding the city: Alexander, Buncombe, Burke, Cabarrus, Caldwell, Catawba, Chester, Cleveland, Gaston, Haywood, Henderson, Iredell, Jackson, Lancaster, Lincoln, Mecklenburg, McDowell, Rowan, Rutherford, Union, and York. Throughout this report, all numbers reflect the Charlotte MSA and are from January 1 through September 30, 2020, unless otherwise indicated. Impact Report 2020 Charlotte | 3 Our Charlotte presence 348,869 40,689 3,430 Retail clients Small business Commercial clients clients 19,865 10,211 857,894 Premier Banking Wealth Total accounts clients management (savings and checking) clients Truist Center, an iconic 47-story downtown office tower, is now the Truist headquarters. Charlotte will also be home to the new Truist Innovation and Technology Center. From Regional President Heath Campbell Our purpose at Truist is to inspire and 1) Education, which includes the Across our footprint build better lives and communities. essential foundation of reading at Truist signature programs During a time when our communities grade level by the third grade. are challenged by the COVID-19 Community Benefits Plan: Our landmark Truist Leadership Institute: This one-of-a-kind pandemic, it has been rewarding to 2) Affordable housing, which provides plan is a three-year, $60 billion commitment learning experience empowers executives, watch our teammates and leaders at an affordable place to live and fosters to increase financial resources for low- and educators, and students to become better Truist bring our purpose to life. stability at home. moderate-income (LMI) communities across leaders and individuals through unique the regions Truist serves. programs and workshops. We are proud of our new home and 3) Health and well-being, which headquarters city of Charlotte, and include the basic needs of food, Truist Cares: Launched to support the needs CornerSquare Community Capital: A we have experienced firsthand the water, clothing, and other essentials of our communities, clients, and teammates $40 million donation from the Truist reasons this community is growing for families. during the COVID-19 pandemic, we committed Charitable Fund and the Truist Foundation and thriving. Although our city is $50 million to nonprofit organizations, including helped establish CornerSquare, a new ranked as one of the best places to 4) Access to capital, which allows more than $7 million in grant funding to local national nonprofit fund supporting ethnically live and work, that high quality of life community members to invest United Way organizations. and racially diverse and women-owned small isn’t shared by all. in education, transportation, homeownership, and their businesses. Lighthouse Project: This annual, enterprise- We have partnered with civic, entrepreneurial dreams. wide program integrates the talent and energy Truist Momentum: An industry-leading philanthropic, and corporate leaders of teammates undertaking more than 1,000 workplace financial-wellness program with to channel our efforts into ensuring As you’ll read in this report, Truist initiatives to support their communities. proven results benefiting both employees and that all of our neighbors have an equal also stepped up to help meet the challenges our communities, employers, this program inspires, educates, opportunity to thrive. Our community Charity Miles: As part of our Truist Cares teammates, and clients have faced and equips employees to manage their money impact efforts are focused on four initiative, the Truist Charitable Fund is donating this year due to the pandemic. based on what’s most important to them. themes vital to the success of the $1 to both the NAACP Legal Defense and community: Educational Fund Inc. and Feeding America for WORD Force: An early-childhood game-based every mile teammates bike, walk, or run, up literacy initiative sponsored by Truist for to $1 million. elementary children grades K – 2. Impact Report 2020 Charlotte | 4 2020 Charlotte area impact highlights Financial literacy Inspiring and building better lives and communities When BB&T and SunTrust merged in 2019 to create Truist, we announced that Charlotte would be the home of our new corporate headquarters. We have been overwhelmed by the warm reception and support we have 15,093 647 received from the Charlotte community. We are committed to contributing to our new home, its organizations, High school students Client employees and its residents as much as we can. Together, we know we can make an even greater impact. participating in participating in Truist Financial Truist Momentum Foundations program in North Carolina Community giving and impact Charlotte-based companies 8 that participated in Truist $7M $174M $76,000 1,204 North Carolina Momentum Local community and client companies Total giving Community Volunteer hours in metro development sports sponsorships in trained in Truist 3 logged by Charlotte 1 2 the Metrolina region Momentum Charlotte area loans teammates United Way 686 Even before the end of 2020, our inaugural United Way Giving Campaign as Affordable housing 433 Truist in Charlotte more than doubled the units created, Childhood literacy prior year’s donations. retained, or Trees planted at Parkside and education improved through Elementary School and Mallard Truist support4 Creek High School with financial support from Truist COVID-19 response 787 $47.4M K-2 students reached by 751 WORD Force in North Carolina Investment in Teammates supported affordable housing 25+ Lighthouse Projects since Truist was formed in the Charlotte area 107,000 in December 20195 $45,600 $2.9M Metrolina jobs saved by Gift-in-kind donations as part Truist Cares6 Truist Paycheck Protection of Truist Leadership Institute Program (PPP) efforts Diversity, equity, and inclusion public school principal program to fund laptops 19 $830M $100,000 for 735 students $250,000 Donated to Johnson C. Smith Seed funding to establish Charlotte K-12 public school leaders in PPP dollars to small One of the leading University as part of enterprise- chapter of Black Girls CODE, the Charlotte area involved businesses in the PPP lenders in wide effort to support historically providing innovative technology in the Leadership Institute’s Metrolina region the state7 Black colleges and universities education for African American girls principal program Impact Report 2020 Charlotte | 5 We have multiple signature programs to support the needs of communities, clients, teammates, neighbors, those in Caring need, and our many stakeholders across the regions we serve. Increasing Supporting those in need lending capacity Truist Cares Small business support CornerSquare during the COVID-19 2020 Truist Cares The funding for this new nonprofit will be 6 pandemic $2.9M initiatives in Metrolina allocated to racially and ethnically diverse When the pandemic began, Truist small business owners, women, and These grants include: enacted a three-pronged approach to individuals in low- and moderate-income for the Foundation For support small businesses: communities, with a focus on African $1.8M The Carolinas American-owned small businesses. Outreach for the Charlotte- Made thousands of calls to small CornerSquare partner operating in $1M Mecklenburg COVID-19 businesses to see how we could help. North Carolina: Response Fund Advice for Charlotte Knights Gave advice on technology needs, $75K Charities Inc. including cybersecurity and strategic planning. for Families First in $25K Cabarrus County Lending Helping our Made loans to clients that needed neighbors immediate help, a critical element in Paycheck Protection keeping many small businesses afloat. Program (PPP) Loans Lighthouse Project Over $250,000 donated to local arts Truist extended 4,780 PPP loans to and culture organizations that felt Some 2020 projects that Truist teammates small businesses in Metrolina with an the impact immediately from stay-at- organized with local organizations through average loan size of $173,698. home restrictions. our annual Lighthouse Project include: Roof Above/Second Harvest Food Bank Making 100 lunch bags and donating them to the local food bank Investing in our communities Beds for Kids Collecting care packages and donations $45.7M in community development investments in the Charlotte MSA8 Backpack Buddies Preparing backpacks with care packages $54.2M in Truist