ESTABLISHING A FEDERAL CIO: INFORMATION TECHNOLOGY MANAGEMENT AND ASSURANCE WITHIN THE FEDERAL GOVERNMENT HEARING BEFORE THE SUBCOMMITTEE ON GOVERNMENT MANAGEMENT, INFORMATION, AND TECHNOLOGY OF THE COMMITTEE ON GOVERNMENT REFORM HOUSE OF REPRESENTATIVES ONE HUNDRED SIXTH CONGRESS SECOND SESSION SEPTEMBER 12, 2000 Serial No. 106–261 Printed for the use of the Committee on Government Reform ( Available via the World Wide Web: http://www.gpo.gov/congress/house http://www.house.gov/reform U.S. GOVERNMENT PRINTING OFFICE 74–562 DTP WASHINGTON : 2001 For sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: (202) 512–1800 Fax: (202) 512–2250 Mail: Stop SSOP, Washington, DC 20402–0001 VerDate 11-MAY-2000 10:47 Sep 07, 2001 Jkt 000000 PO 00000 Frm 00001 Fmt 5011 Sfmt 5011 C:\DOCS\74562.TXT HGOVREF1 PsN: HGOVREF1 COMMITTEE ON GOVERNMENT REFORM DAN BURTON, Indiana, Chairman BENJAMIN A. GILMAN, New York HENRY A. WAXMAN, California CONSTANCE A. MORELLA, Maryland TOM LANTOS, California CHRISTOPHER SHAYS, Connecticut ROBERT E. WISE, JR., West Virginia ILEANA ROS-LEHTINEN, Florida MAJOR R. OWENS, New York JOHN M. MCHUGH, New York EDOLPHUS TOWNS, New York STEPHEN HORN, California PAUL E. KANJORSKI, Pennsylvania JOHN L. MICA, Florida PATSY T. MINK, Hawaii THOMAS M. DAVIS, Virginia CAROLYN B. MALONEY, New York DAVID M. MCINTOSH, Indiana ELEANOR HOLMES NORTON, Washington, MARK E. SOUDER, Indiana DC JOE SCARBOROUGH, Florida CHAKA FATTAH, Pennsylvania STEVEN C. LATOURETTE, Ohio ELIJAH E. CUMMINGS, Maryland MARSHALL ‘‘MARK’’ SANFORD, South DENNIS J. KUCINICH, Ohio Carolina ROD R. BLAGOJEVICH, Illinois BOB BARR, Georgia DANNY K. DAVIS, Illinois DAN MILLER, Florida JOHN F. TIERNEY, Massachusetts ASA HUTCHINSON, Arkansas JIM TURNER, Texas LEE TERRY, Nebraska THOMAS H. ALLEN, Maine JUDY BIGGERT, Illinois HAROLD E. FORD, JR., Tennessee GREG WALDEN, Oregon JANICE D. SCHAKOWSKY, Illinois DOUG OSE, California ——— PAUL RYAN, Wisconsin BERNARD SANDERS, Vermont HELEN CHENOWETH-HAGE, Idaho (Independent) DAVID VITTER, Louisiana KEVIN BINGER, Staff Director DANIEL R. MOLL, Deputy Staff Director JAMES C. WILSON, Chief Counsel ROBERT A. BRIGGS, Clerk PHIL SCHILIRO, Minority Staff Director SUBCOMMITTEE ON GOVERNMENT MANAGEMENT, INFORMATION, AND TECHNOLOGY STEPHEN HORN, California, Chairman JUDY BIGGERT, Illinois JIM TURNER, Texas THOMAS M. DAVIS, Virginia PAUL E. KANJORSKI, Pennsylvania GREG WALDEN, Oregon MAJOR R. OWENS, New York DOUG OSE, California PATSY T. MINK, Hawaii PAUL RYAN, Wisconsin CAROLYN B. MALONEY, New York EX OFFICIO DAN BURTON, Indiana HENRY A. WAXMAN, California J. RUSSELL GEORGE, Staff Director and Chief Counsel BEN RITT, Professional Staff Member BRYAN SISK, Clerk TREY HENDERSON, Minority Counsel (II) VerDate 11-MAY-2000 10:47 Sep 07, 2001 Jkt 000000 PO 00000 Frm 00002 Fmt 5904 Sfmt 5904 C:\DOCS\74562.TXT HGOVREF1 PsN: HGOVREF1 C O N T E N T S Page Hearing held on September 12, 2000 ..................................................................... 1 Statement of: Atkinson, Robert D., director, technology & new economy project, Progres- sive Policy Institute ...................................................................................... 180 Doll, Otto, Commissioner, Bureau of Information & Technology, State of South Dakota, president, National Association of State Information Resources Executives .................................................................................... 129 Flyzik, Jim, Deputy Assistant Secretary, Information Systems, Chief In- formation Officer, U.S. Department of the Treasury, vice chairman, Chief Information Officers Council .............................................................. 114 Ink, Dwight, president emeritus, Institute of Public Administration, former Assistant Director for Executive Management, Office of Manage- ment and Budget (1969–1973) ..................................................................... 212 Katzen, Sally, Deputy Director for Management, Office of Management and Budget .................................................................................................... 6 McClure, David, Associate Director, Governmentwide and Defense Infor- mation Systems, U.S. General Accounting Office ...................................... 17 Rummell, Paul E., president and chief executive officer, RLG Netperformance Inc., former chief information officer for the Govern- ment of Canada ............................................................................................. 173 Scherlis, William L., principal research scientist, School of Computer Science, Carnegie Mellon University ........................................................... 210 Letters, statements, etc., submitted for the record by: Atkinson, Robert D., director, technology & new economy project, Progres- sive Policy Institute, report entitled, ‘‘Digital Government, the Next Step to Reengineering the Federal Government,’’ ...................................... 183 Doll, Otto, Commissioner, Bureau of Information & Technology, State of South Dakota, president, National Association of State Information Resources Executives, prepared statement of ............................................ 132 Flyzik, Jim, Deputy Assistant Secretary, Information Systems, Chief In- formation Officer, U.S. Department of the Treasury, vice chairman, Chief Information Officers Council, prepared statement of ...................... 118 Ink, Dwight, president emeritus, Institute of Public Administration, former Assistant Director for Executive Management, Office of Manage- ment and Budget (1969–1973), prepared statement of .............................. 215 Katzen, Sally, Deputy Director for Management, Office of Management and Budget, prepared statement of ............................................................. 10 McClure, David, Associate Director, Governmentwide and Defense Infor- mation Systems, U.S. General Accounting Office, prepared statement of ..................................................................................................................... 19 Rummell, Paul E., president and chief executive officer, RLG Netperformance Inc., former chief information officer for the Govern- ment of Canada, prepared statement of ...................................................... 175 (III) VerDate 11-MAY-2000 10:47 Sep 07, 2001 Jkt 000000 PO 00000 Frm 00003 Fmt 5904 Sfmt 5904 C:\DOCS\74562.TXT HGOVREF1 PsN: HGOVREF1 VerDate 11-MAY-2000 10:47 Sep 07, 2001 Jkt 000000 PO 00000 Frm 00004 Fmt 5904 Sfmt 5904 C:\DOCS\74562.TXT HGOVREF1 PsN: HGOVREF1 ESTABLISHING A FEDERAL CIO: INFORMA- TION TECHNOLOGY MANAGEMENT AND AS- SURANCE WITHIN THE FEDERAL GOVERN- MENT TUESDAY, SEPTEMBER 12, 2000 HOUSE OF REPRESENTATIVES, SUBCOMMITTEE ON GOVERNMENT MANAGEMENT, INFORMATION, AND TECHNOLOGY, COMMITTEE ON GOVERNMENT REFORM, Washington, DC. The subcommittee met, pursuant to notice, at 10 a.m., in room 2154, Rayburn House Office Building, Hon. Stephen Horn (chair- man of the subcommittee) presiding. Present: Representatives Horn, Davis, and Turner. Staff present: J. Russell George, staff director/chief counsel; Ran- dall Kaplan, counsel; Ben Ritt, professional staff member (GAO); Bonnie Heald, director of communications; Bryan Sisk, clerk; Eliza- beth Seong, staff assistant; George Fraser, intern; Trey Henderson, minority counsel; and Jean Gosa, minority assistant clerk. Mr. HORN. A quorum being present, this hearing of the Sub- committee on Government Management, Information, and Tech- nology will come to order. While we’re having you all stand why don’t we take the oath of office, as you know, for your testimony. [Witnesses sworn.] Mr. HORN. The clerk will note that all of the witnesses have af- firmed the oath. I’ll now make an opening statement, followed by the ranking member, the gentleman from Texas, Mr. Turner; and then we’ll go down the line. I might say to you what we said to the witnesses yesterday, you put wonderful statements in before us. We and the staff have had a chance to read it; and we’re very grateful to you for—especially some of the ones that are out of town here. I think with the CIOs at the States that was very useful information. But we’d like you to summarize it in 5 minutes. Because what we want is a dialog here between the Members and between you. That way we get the best information out of it. So try to think about what are your key points after we start the opening statement. Yesterday, this subcommittee examined the government’s efforts to protect its computers and the sensitive information they contain. We heard testimony from the General Accounting Office that wide- spread deficiencies in computer security exists at a large number (1) VerDate 11-MAY-2000 10:47 Sep 07, 2001 Jkt 000000 PO 00000 Frm 00005 Fmt 6633 Sfmt 6633 C:\DOCS\74562.TXT HGOVREF1 PsN: HGOVREF1 2 of Federal departments and agencies. Some of the problems include poor implementation of policy and procedures and the lack of a co- ordinated security program among the departments and agencies. Within recent memory two government agencies, the Federal Aviation Administration and the Internal Revenue Service, wasted more than $7 billion on huge new computer systems that were ulti- mately scrapped because they could not deliver the services that it promised. Taxpayers cannot afford to have those management mis- takes and the flagrant losses repeated. We will examine two bills today that would establish a Federal Chief Information Officer and centralize management of the gov- ernment’s vast information