CASE STUDY Orangina Schweppes Improves Email Reliability by Migrating from Lotus Domino to Microsoft Exchange Corporate ”Because we had a complex migration, we appreciated how well the Orangina Schweppes, Neos-SDI, and Binary Tree teams worked Country: Worldwide Industry: Consumer Goods together to ensure everything went smoothly without disruption to more than 2,000 users.” Corporate Profile The Orangina Schweppes Group manages – Fabien Florent, Chief Technical Officer, Orangina Schweppes the marketing, bottling, and distribution of soft drinks in more than 60 countries. Corporate Overview The company has 2,500 employees and is headquartered in Amsterdam. Orangina Schweppes is the number three player in the European soft drinks market. The company markets, Business Situation bottles and distributes a number of soft drinks through Orangina Schweppes wanted to migrate a unique portfolio of leading and iconic brands such as its hosted Lotus Domino messaging Orangina, Schweppes, Oasis, Trina, La Casera, Sunny Delight and Pulco and niche environment to hosted Microsoft Exchange brands such as Champomy, Gini, Vida and Pampryl. The company employs 2,500 2010. The entire process was complicated by a planned move to a new provider for staff. Although Western Europe remains the company’s core market, the company’s outsourced data center services. products are sold in over 60 countries, reaching as far as Eastern Europe, Africa, the Middle East and Asia-Pacific. Solution Orangina Schweppes used Binary Tree’s CMT The Challenge of Migrating Messaging and Data for Exchange for the migration and CMT Centers in Parallel for Coexistence to establish high-fidelity interoperability between Lotus Domino and As part of a corporate decision to use Microsoft platforms, Orangina Schweppes Microsoft Exchange, both during and after wanted to migrate its messaging services from a hosted Lotus Notes 7.5 the migration. platform to a hosted Microsoft Exchange 2010 environment. This migration would be made in parallel with the company’s planned move to a new service Benefits provider for an outsourced data center. • Completely integrated messaging environment, including support for user With the challenges of two migrations, Orangina Schweppes needed to support single sign-on coexistence of Lotus Notes and Microsoft Exchange in both data centers during • Migrated and non-migrated users maintained the ability to collaborate the migration, as well as maintain access to certain Lotus Notes applications throughout the migration after the migration was complete. • Minimal user impact from the migration Neos-SDI, a global systems integrator, recommended Binary Tree software to • Improved reliability of the messaging environment Orangina Schweppes. “Neos-SDI has been a long-time consultant for us and they know the Microsoft world very well,” says Fabien Florent, Chief Technical Officer, Orangina Schweppes. “We chose Binary Tree software because of its quality reputation, high level of functionality, flexibility to adapt the tools to our specific needs, and ability to manage the Lotus Notes and Exchange coexistence.” ©2014 Binary Tree, Inc. All rights reserved | 1 CASE STUDY ”Our users were happy to A Team Effort for a Global Customer and End-User quickly and seamlessly Migration Benefits move from Lotus Notes Working collaboratively, the teams By performing the Exchange migration so that they could from Orangina Schweppes, Neos-SDI with the Binary Tree solutions, Orangina benefit from the familiar and Binary Tree used CMT for Exchange Schweppes gained several benefits. capabilities of Microsoft to migrate from the previously hosted Outlook.” Lotus Domino service to the new Integrated messaging and directory. – Isabelle Rebel, IT Project Exchange environment in a different The messaging integration included Manager, Orangina Schweppes data center, hosted by a different Microsoft Active Directory to support service provider. Binary Tree’s CMT for single sign-on, a feature that is greatly Coexistence provided the necessary appreciated by users. interoperability between the Lotus Notes and Exchange environments Application coexistence. during and after the migration. By using the Zero-touch Application Neos-SDI is a global business and technology consulting Neos-SDI designed the coexistence and Remediation (ZApp) component in CMT firm, specialized on Microsoft migration architecture, and all three for Coexistence, Orangina Schweppes technologies. Founded in Paris teams worked together to perform the users can continue to access the shared in 2001, the source of Neos- actual migration and coexistence tasks. database and workflows of Lotus Notes SDI’s success is attributed to All migration activities were conducted applications from Microsoft Outlook over 160 certified consultants, until these applications are replaced with and 19 Microsoft Partner on time, within the four-month schedule competencies, making Neos- that was established. Exchange-compatible solutions. SDI one of the top 10 Microsoft To verify that the migration would work Partners worldwide. Minimal user impact. as expected, the teams conducted a “We wanted to maintain the continuity small pilot project involving 30 users in of messaging services and the same level the Orangina Schweppes IT department. of productivity for our users throughout Based on a successful pilot, the full the migration,” says Fabien Florent. migration involved 15 locations and “Although we had a complex migration, more than 2,200 mailboxes including the Binary Tree, Neos-SDI, and Orangina Binary Tree is a singularly shared, room and resources mailboxes. focused global provider of Schweppes teams worked well together migration software and “During the migration, there was no to ensure there was no impact on our solutions for Lotus Notes, impact whatsoever to our users,” says users.” Microsoft Exchange, Active Fabien Florent. “They simply clicked on a Directory, and Windows Server environments. Since 1993, link to update their mailbox contacts and Improved reliability of the messaging Binary Tree has enabled more decrypt any encrypted content prior to environment. than 6,000 customers to migrate the migration.” The Microsoft Exchange environment more than 30 million email has delivered smooth performance, users, and facilitated some of Orangina Schweppes offered training without the server and backup issues the most complex migrations on sessions for users as well as placing that Orangina Schweppes experienced in the planet. Its software solutions information online. automate the migration of the Lotus Domino environment. Microsoft Exchange, Lotus Today, the Exchange environment Notes, Active Directory and is configured on two servers in the Windows Server environments. same hosted data center. One server The Company is headquartered For more information on Binary Tree’s outside of New York City is primary while the second server is complete product portfolio, visit: with offices in London, Paris, available for backup with replicated www.binarytree.com. Stockholm and Sydney. data. ©2014 Binary Tree, Inc. All rights reserved | 2.