Catering Menus Guidelines & Procedures 333 SOUTH FRANKLIN STREET•TAMPA, FLORIDA 33602 PHONE 813-274-7779 • FAX 813-274-7854 Welcome to the Tampa Convention Center Why settle for the ordinary? Located on Tampa’s waterfront, Tampa Convention Center offers extraordinary views and exceptional cuisine. Plan a reception on the Riverwalk, a sumptuous dinner in our ballroom or a trade show lunch in our spacious exhibit hall. With flexible space indoors and out, Tampa Convention Center Offers several different venues for a variety of event styles. From the smallest, most intimate event to the largest gala banquet your guests will thank you for including them in your catered event at Tampa Convention Center. Let our team help make your event wonderful! Tampa Convention Center is special for the way it makes people feel. Exclusive locations offer warmth and unexpected intimacy. Here occasions become one-of-a-kind memories. While your guests will always remember the truly unique surroundings and unbelievable food, you’ll never forget our outstanding amenities and professional event staff committed to anticipating your needs. Whether you are planning an important business meeting or a national convention, the food should complement the occasion. We offer a delicious variety of culinary creations you can choose from, or allow our chef to create a completely customized menu just for you. Every catered event showcases the art and expertise of a culinary team led by our own professionally-trained Executive Chef. Your guests will delight in the flavor and visual appeal of fresh seasonal specialties as well as the classic tastes of Tampa. From initial planning through the event day, our professional staff will be at your side, ready to handle everything you need to make your event memorable and worry-free. You can relax and have a great time enjoying some of the world’s best food in one of the country’s most unique locations. October 2016 2 Guidelines and Procedures Planning Process TIMELINE 60 Days Prior To 45 Days Prior To 30 Days Prior To 7/5/3 Days Prior To Event(s) Event(s) Event(s) Event(s) Signed Catering Service Sign & Return Event F&B Specifications Due Agreement Due Orders Guarantees Due Estimated Sales Deposit FL State Tax Exempt Sales Summary Balance Due Certificate Due Due CATERING SERVICE AGREEMENT ARAMARK’s Catering Services Agreement (contract) outlines specific agreements between the customer and the caterer. The signed Catering Service Agreement, along with the required payments, must be received by ARAMARK no less than 60 days in advance of the first scheduled service. If the signed Catering Service Agreement is not received by 60 days, menu prices are subject to change. The Event Orders, when completed, will also form part of your contract. ESTIMATED SALES DEPOSIT/PAYMENTS ARAMARK’s policy requires full payment (100%) 60 days in advance of your event(s) based on an estimated sales amount. This amount will be determined by your previous event(s) and expectations at time of booking. ARAMARK accepts company checks, American Express, MasterCard, Visa and wire fund transfers as payment for products and services. Any wire transfer fees incurred are the responsibility of the Customer. If payment is received within less than five (5) business days prior to the event, certified funds, credit card or a wire transfer will be required (Non-certified Checks are not acceptable forms of payment). If the customer prefers to pay by company check or wire transfer, a credit card authorization form is required to facilitate on-site orders. On-site orders/re-orders will not be accepted without prior established credit or credit card on file. FOOD AND BEVERAGE SPECIFICATIONS To ensure the proper planning of your event, we request that all Food and Beverage specifications be received in writing by our office no less than 45 days prior to the date of your first scheduled service to avoid late fees. A 10% late fee will be accessed for orders received less than 30 business days prior to the first scheduled service. FLORIDA STATE TAX EXEMPT CERTIFICATES Only tax exempt certificates issued by the State of Florida will be accepted to qualify for Florida state sales tax exemption. Tax exempt certificates must be on file 45 days prior to the first scheduled event. 3 Planning Process (continued) CONFIRM, SIGN AND RETURN EVENT ORDERS Upon receipt of all written Food and Beverage specifications, your ARAMARK Catering Sales Professional will review them and, in turn, provide you with written confirmation of the services you have ordered. The confirmation will be in the form of separate event orders (BEOs-banquet event orders) for each individual service. Signed event orders must be received by ARAMARK no less than 30 days prior to the start of the first scheduled service. New customers booking short-term events (within 30 days of the event’s start date) must review, sign and return event orders upon their receipt. GUARANTEES To ensure the success of your event(s) it is necessary we receive your “Final Guarantee” (confirmed attendance) for each meal function by the following schedule: Events up to 500 people require the Final Guarantee three (3) business days prior to the first scheduled service. Events between 501 – 2,500 people require the Final Guarantee five (5) business days prior to the first scheduled service. Events over 2,500 people require the Final Guarantee seven (7) business days prior to the first scheduled service. Please note the above schedule excludes weekends and holidays. Additional Services and Fees TAXES AND ADMINISTRATIVE CHARGES All food and beverage items are subject to a 24% administrative charge and applicable sales tax, currently at 7.0%. This administrative charge is not intended to be a tip, gratuity, or service charge for the benefit of service employees and no portion of this administrative charge is distributed to employees. Non food and beverage items such as rental items and billed labor are not subject to the administrative charge. In Florida, the administrative charge and labor fees are subject to applicable sales tax, currently at 7.0%. The administrative charge and sales tax are subject to change without notice. MINIMUM REQUIREMENTS AND DELIVERY FEES There is a minimum guarantee of 50 people for all meal functions, seated or buffet. If the guarantee is less than 50 people, a $125.00 small party fee plus tax will apply. All catering orders or re-orders totaling less than $100.00 excluding service charge and sales tax will result in a $50.00 delivery fee. SPONSORED MATERIALS Please inform your Catering Sales Professional if you plan to use logo or sponsored paper products and/or supplies. Storage and handling fees may apply. Use of any logo static clings, banners and signage near food and beverage stations or in food and beverage venues will need to be approved and additional fees may apply. Prices are per person unless otherwise noted and are subject to a 24% administrative fee and 7% sales tax. 4 Additional Services and Fees (continued) CHINA SERVICE All seated meal functions (breakfast, lunch and dinner) and full buffet meals (breakfast, lunch and dinner) in meeting rooms and ballrooms are served with china and glassware, unless otherwise specified by the Customer. Continental breakfast, coffee services, exhibitor hospitality catering and meal functions held in the Exhibit Halls, Pre-function spaces and Riverwalk are routinely accompanied by high-grade disposable service-ware. If china service is desired on these functions a china charge will apply. The china charge is $3.00 per person. LINEN RENTAL All tables for plated and full china buffet meal functions are dressed with mid-length white linen and napkins. Breaks, roll-in services, box lunches and receptions are not considered as full meal functions and tables will not be dressed complimentary for these events. Additional tablecloths for meeting room sets may be requested at $9.00 per standard tablecloth. Your Catering Sales Professional will be able to assist with any custom linen and décor details at additional charges. $9.00 Per each 85 x 85 white linen for ovals of 10 (linen is included for plated or buffet meal functions, (1) cloth per 10 guests) $9.00 Per each 54 x 120 white linen for classroom tables HIGHBOY TABLES The Tampa Convention Center does not own highboy tables, but ARAMARK has a limited number available for rent. Please discuss availability and locations with your Catering Sales Professional. $25.00 Per highboy table including a tablecloth $17.50 Per highboy table without a tablecloth EXECUTIVE SETS $7.50 Per person: includes one (1) bottle of water, glass, mints, pad and pen $5.00 Per table: includes one (1) water pitcher and glasses $3.50 Per person: includes pads and pens WATER SERVICE - PODIUMS & HEAD TABLES ARAMARK provides complimentary bottles of water for each meeting room (up to a maximum of 4 sessions per day per meeting room) for service to podiums and head tables. Additional water service and refreshes are also available through ARAMARK for an additional charge of $4.00 per bottle of water. Please see your ARAMARK Catering Sales Professional for any additional water services. Prices are per person unless otherwise noted and are subject to a 24% administrative fee and 7% sales tax. 5 Additional Services and Fees (continued) SERVICE PERSONNEL GUIDELINES The ARAMARK banquet standard for a plated/seated meal is for service at tables of ten (10) guests with 1 personnel per 25 guests. And for buffet meals, the ARAMARK minimum standard is 1 personnel per 100 guests for a disposable event and 1 personnel per 40 guests for a china event. An additional labor fee will be applied for any set that requires tables that seat less than ten (10) guests.