KAKRAPAR ATOMIC POWER PROJECT-3&4 Specifications for Digital Electronics Private Automatic Branch Telephone Exchange (EPABX) For Kakrapar Atomic Power Project-3&4 Page 1 of 28 KAKRAPAR ATOMIC POWER PROJECT-3&4 CONTENTS Part-I: General 1.0 Introduction 2.0 Scope of supply, works and services 3.0 Maintenance Support 4.0 Criteria for qualifying bid 5.0 Export clearance certificate 6.0 Completion period 7.0 General technical terms and conditions Part-II: Technical specification 1.0 System hardware and software architectures requirements 2.0 System main features and facilities 3.0 System networking and interface capability requirements 4.0 Requirements of system traffic parameters for voice and data communication 5.0 Characteristics of telephone sets 6.0 Operator Console system 7.0 System administration 8.0 Data transmission service 9.0 Factory acceptable test 10.0 Installation and commissioning of the system 11.0 Power supply unit FCBC & UPS 12.0 Battery system 13.0 Main distribution frame and earth pit 14.0 Physical dimension and environment conditions 15.0 Documentation 16.0 Fault diagnosis and software loading tools 17.0 Tool kit and test instruments 18.0 Configuration of PCs required for maintenance and management 19.0 System configuration Part-III: 1.0 Bill of quantities Annexure-1 Supply Part Annexure-2 Installation Part 2.0 Checklist Page 2 of 28 KAKRAPAR ATOMIC POWER PROJECT-3&4 Part-I: General 1.0. Introduction This tender is for design, manufacturing, supply, installation, testing, commissioning, certification and documentation of the communication server as an Digital Electronic Private Automatic Branch Exchange (EPABX) as per the technical specifications and scope of the work on turnkey basis at Kakrapar Atomic Power Project-3&4 (KAPP- 3&4) at plant site, Kakrapar, Near Surat, Gujarat. 2.0. Scope of the supply, works and services 2.1 Design, manufacturing and supply of the equipments at KAPP-3&4, Kakrapar after pre-despatch inspection. The pre-despatch inspection includes the factory acceptance test procedures as per prevailing standards and approved QAP. 2.2 Installation, commissioning, testing and acceptance of the EPABX at Kakrapar Atomic Power Project-3&4, Kakrapar. This includes transport, material handling, man power, integration of the system with the existing systems, connection to the field cabling through MDF, installation and configuration of the system, software, stations, customization, etc. 2.3 Installation, testing, commissioning and acceptance of the auxiliary systems like FCBC, UPS along with the battery units, Main Distribution Frame (MDF) and telephone sets. This includes battery full discharge test using external electrical load other than the system. 2.4 Cable routing and termination of all the interface cables between main system and the MDF. EPABX patch cables shall be routed through bottom entry guarded with MS sheet. The distance between EPABX and MDF is approximately 20 Metres. 2.5 Interconnecting of all the equipment with the existing earthing in the equipment room with copper earth strip or suitable copper wire. 2.6 Preparation and implementation of the voice numbering plan and corporate directory plan. 2.7 Detailed documentation of the system interfaces and MDF wiring as a part of the main documentations. Site acceptance procedure for testing of all the hardware and software of the offered systems. 2.8 Arrange for training program of operation, control, maintenance & fault identification and rectification features to four system engineers and 2 operators regarding Communication Server, configuration of components and working features, functions, Preventive maintenance and software programming for day to day functioning of EPABX, Call billing/accounting, Call data recording and System Management software and brief training for 100 users for various phones and exchange features. Page 3 of 28 KAKRAPAR ATOMIC POWER PROJECT-3&4 2.9 All equipment / material shall be covered under an onsite comprehensive warranty of 3 years from the date of final acceptance or final installation of the system at KAPP-3&4 site. The warranty shall include free replacement of the faulty systems including service charges. The vendor shall depute one service engineer at KAPP-3&4 site for a period of three years (during warranty period) after installation and final acceptance of the system. 2.10 The vendor shall give the statement that they shall provide the comprehensive annual maintenance (i.e. including replacement of defective parts) for the system after warranty period. 2.11 Interfacing the VSAT network of NPCIL using the E&M and E1/PRI link or any other suitable and higher end technology scheme and implementation of the voice numbering plan. 2.12 Interfacing the exiting KAPS-1&2 network of NPCIL using the OFC Cable or E1 (Q SIG Protocol with Siemens Hipath 4000 Telephone Exchange) links scheme and implementation of the voice numbering plan. System should support caller ID with name facility on the E1 line between two exchanges. 3.0. Maintenance support 3.1 The authorized vendor/original equipment manufacturer (OEM) shall guarantee the maintenance support for at least seven years from the date of completion of warranty period. 3.2 The rates for next five years Manufacturer backed AMC support shall be submitted by the bidder after warranty period. The service support including spares shall be guaranteed with mutual consent for minimum seven years. The offers for longer shall be preferred. 3.3 Undertaking has to be submitted by vendor to have Comprehensive Annual Maintenance contract (i.e. including replacement of defective parts with service charges) for the system after warranty period for next seven years. 3.4 Vendor shall submit the mechanism of the service support in the form of the flow diagram starting from the lodging of the complaint to the fault rectification along with the organisation and skilled manpower strength of their service centre in Gujarat or within 200 km from Kakrapara. 4.0 Criteria for qualifying to bid 4.1 Vendor shall submit authorization letter / certificate from competent authority of the original equipment manufacturer (OEM) for supply, installation, testing, commissioning and maintenance supports for the offered system in India against this tender. 4.2 The proposed system and model with an approximately capacity of 2000 ports (At least one installation) shall be operational in India and completed at least six months operational life. The vendor shall submit the commissioning reports along with the Page 4 of 28 KAKRAPAR ATOMIC POWER PROJECT-3&4 system configuration and arrange a visit of NPCIL engineers to the installation, if required. 4.3 The vendor shall submit purchase order/ work order of the value of Rs. 40 lakhs for the offered model and make, in the last two years. The vendor shall submit satisfactory installation and commissioning certificate/completion certificate of the above system from the party. 4.4 Experience: a. The vendor (Company or Group company) shall be in the telecom field at least for last three years and shall have installed and commissioned at least two similar exchanges with capacity of 1500 ports or more in the last two years. The vendor shall submit documentary evidence to support this experience (copies of purchase orders and completion certificates). b. The vendor shall have minimum ten numbers of the customer sales and service centres in India for supply, installation and maintenance supports of the similar system. The vendor shall submit the documentary proof along with the list of the centres. 4.5 Company Financial position: The vendor shall submit details of financial standing of the company viz Income Tax Clearance Certificate/PAN number, Annual report (Balance sheet & profit & loss account for the last 2 years). The vendor shall submit details of the turnover in a tabulated form for the last three years. The vendor quoting should have the positive net present worth for the two years and the balance sheet supporting the same shall be submitted. 5.0 Export Clearance certificate: The authorized vendor or the OEM shall submit a letter of assurance stating that in case a purchase order is placed on the vendor, there will be no problem in supply the equipment to KAPP-3&4 (NPCIL) as the end-user due to any export restrictions by the exporting country(s). This letter shall also confirm that all the hardware and registration of licensed software will be on the name of the end user (NPCIL). The said letter of assurance shall be submitted along with price bid, failing which vendor’s offer shall not be considered by NPCIL. 6.0 Completion Period: All supplies, installation, testing, commissioning and services in this tender shall be completed within four months from the date of purchase order. However vendor is advised at the earliest in NPCIL interest. Page 5 of 28 KAKRAPAR ATOMIC POWER PROJECT-3&4 7.0 General Technical terms and conditions 7.1 Working Conditions a. Vendor shall arrange adequate accident insurance coverage of his personnel. NPCIL shall not be responsible for any liability arising out of any accident/injury caused to vendor's personnel while executing the work. b. The vendor’s persons while working at NPCIL shall strictly follow the security and safety rules and regulations of NPCIL. c. Vendor shall arrange all materials and tool kits in sequence of work schedule to execute the work. d. Transportation of all materials, tools and manpower to and from work places is to be arranged by the vendor. e. To the extent possible the work shall be carried during normal working hours of NPCIL office i.e. 9:00 AM to 5:00 PM, Monday to Saturday. Prior permission will be required to work on holidays and beyond office hours on working days. f. During erection, commissioning & maintenance of the system vendor has to arrange his own accommodation for his personnel.