DME Client User Guide 4.1.5 For Apple iOS devices Document version 1.0 Created on 17-09-2013 Contents Introduction .............................................................................. 4 Copyright information ........................................................................... 4 Company information ............................................................................ 5 About DME.............................................................................................. 6 Features and benefits ................................................................................ 6 Terminology ............................................................................................ 7 General concepts ...................................................................... 9 Data security ........................................................................................... 9 Changing mailbox passwords ................................................................. 10 Switching users ......................................................................................... 11 Synchronization overview ................................................................... 12 What is synchronized .............................................................................. 12 Conflicts ..................................................................................................... 13 Synchronization methods ........................................................................ 13 Synchronization manager ....................................................................... 14 Initial import and reset ........................................................................ 16 Flexible field mapping ............................................................................. 17 User guide: DME on Apple iOS devices ................................. 18 Installing DME on iOS devices ............................................................ 18 Starting DME ............................................................................................ 20 Logging in .................................................................................................. 21 Removing DME ........................................................................................ 26 The DME Desktop ............................................................................... 26 Desktop actions ....................................................................................... 27 Rearranging Desktop icons .................................................................... 28 Notifications .......................................................................................... 28 Working with folders ........................................................................... 30 Navigating the folder tree ...................................................................... 31 Setting folder options .............................................................................. 32 DME for iPad ......................................................................................... 33 E-mail ...................................................................................................... 36 Checking e-mail ........................................................................................ 37 Reading e-mails ........................................................................................ 38 Creating and sending e-mails ................................................................. 47 Working with attachments ..................................................................... 53 Mailbox view actions ............................................................................... 62 Searching ................................................................................................ 67 Searching for e-mail ................................................................................ 67 Searching for calendar items ................................................................. 69 Searching for contacts ............................................................................. 70 Calendar ................................................................................................. 73 Interaction with the device Calendar .................................................... 74 Synchronizing calendar with iCloud ...................................................... 76 Calendar views ......................................................................................... 78 Responding to meeting invitations ........................................................ 84 Recurring meetings .................................................................................. 87 Booking meetings ..................................................................................... 87 Contacts................................................................................................. 94 Using contacts .......................................................................................... 95 Working with contacts ............................................................................ 97 Interaction with the device Contacts .................................................... 98 Work/home scheme .............................................................................. 101 To-do ................................................................................................... 102 Creating and editing to-dos .................................................................. 104 Notes.................................................................................................... 104 Feeds .................................................................................................... 106 DME AppBox ...................................................................................... 107 Secure browser ....................................................................................... 108 File browser ............................................................................................. 110 Attachments ........................................................................................ 116 Tools .................................................................................................... 117 Setting an unlock pattern ..................................................................... 119 Out of office ............................................................................................ 120 MDM Enrollment ................................................................................... 122 Settings ................................................................................................. 126 General settings ..................................................................................... 126 Security settings ..................................................................................... 127 E-mail sync. settings .............................................................................. 128 Folder sync. settings ............................................................................... 129 Calendar sync. settings.......................................................................... 130 Contacts sync. settings .......................................................................... 132 To-do sync. settings ............................................................................... 134 Notes sync. settings ............................................................................... 134 Feed sync. settings ................................................................................. 135 Further assistance ............................................................................... 135 List of procedures ................................................................. 137 DME Client User Guide 4.1.5 Introduction Introduction Welcome to the user guide for the DME client version 4.1.5 for Apple iOS. The guide is divided into three parts: 1. An introduction to DME - about the company Excitor A/S and what the DME system does. 2. A description of various general concepts of the DME client. 3. A description of each feature and function in the DME client. Administrators: For information about rolling out the DME client to many users, and detailed information about installing the client on all platforms, please see the Provisioning part of the DME Server Reference. Please note that this version of the DME client is compatible with both 3.5 and 3.6/4.x DME servers. Some features described in this manual only apply to DME 3.6/4.x servers. The main areas of functionality supported by 3.6/4.x and not 3.5 are the following: RSS feeds Notes/Journals synchronization Out of Office rules Enhanced e-mail status (icons for replied to, forwarded, and follow-up flags) DME AppBox (4.x) Whenever there is a difference, this will be indicated in the manual. If you are missing a feature in the client that is described in this manual, it may be because your DME server does not support it. Copyright information Copyright © 2007-13 Excitor A/S. All rights reserved. Due to continued product development, this information may change without notice. The information and intellectual property contained herein is confidential between Excitor A/S and the client, and remains the exclusive property of Excitor A/S. 4 © 2013 Excitor DME Client User Guide 4.1.5 Introduction If you find any problems in the documentation, please